We Buy Any Car® USA - Elyria, OH Reviews 256

TrustScore 5 out of 5

4.8

1131 E Broad St, Unit 3, 44035 Elyria, OH, US


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See what reviewers are saying

Rated 5 out of 5 stars

Zach, the guy that came out was very informative and answered all of our questions. Plus, he had a great personality and fantastic smile. He can come back anytime and say hello when he is in the are... See more

Rated 5 out of 5 stars

I thought everything went well... They certainly look over the vehicle very well which was not a problem. I had a vehicle that was in great shape and well cared for. The time it took may have been a... See more

Rated 5 out of 5 stars

Mylann Overall was great for us and all turned out well even though there was some paperwork from the court system that didn't quite work despite that everything was OK with the paperwork...that was... See more

Rated 5 out of 5 stars

We had a great experience selling our car. The whole process was made quick and easy by Mylann Overall, the branch manager. A couple years ago we sold another car using them and Mylann and everything... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Elyria, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1131 E Broad St, Unit 3, 44035, Elyria, OH, United States

  • (440) 797-1096

4.8

Excellent

TrustScore 5 out of 5

256 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Zach

Zach, the guy that came out was very informative and answered all of our questions. Plus, he had a great personality and fantastic smile. He can come back anytime and say hello when he is in the area. I would certainly work with him again if the need arises.

April 17, 2026
Rated 5 out of 5 stars

The Manager Mylann was great

The Manager Mylann was great. He was courteous and professional. He was thorough in his inspection of the vehicle and I was happy with the results. Process was smooth and pretty easy. Mylann kept me advised through the whole process.

February 5, 2026
Rated 5 out of 5 stars

Quick, efficient, friendly process

Quick, efficient, friendly process. Mylann was very responsive to questions I asked and explained what he was doing as he was inspecting the car. Would recommend WBAC to anyone looking to sell their car and not wanting to deal with a car dealership.

January 25, 2026
Rated 1 out of 5 stars

Had a horrible experience with the…

Had a horrible experience with the branch in Elyria, OH. I completed the online evaluation of the truck I was planning to sell. The truck needs two front tires and has some rust on the rear wheel wells (common with 2016 Chevys). I disclosed that in the online form. I got an evaluation for $12,721 online. Went to the branch. Had them check out the car. The employee had to use a cellphone to take pictures and information as his I pad was “rebooting”. Waited over an hour and a half for them to come up with an evaluation of $8,800. I laughed and walked out. I’ll be going to Carvana. I highly recommend you stay FARRRR away from this company.

December 17, 2025
Unprompted review
We Buy Any Car® USA - Elyria, OH logo

Reply from We Buy Any Car® USA - Elyria, OH

---Update---

Hi Chris,

Our leadership team has tried reaching out to you directly numerous times over the past month but we've been unable to get in contact with you. We have exhausted all options at our disposal and kindly ask you return our calls or email our customer experience team at customerfeedback@webuyanycarusa.com.

We remain committed to addressing your concerns and hope to hear from you soon.

Kind Regards,
Kevin, on behalf of webuyanycar.com

------------------------

Hi Chris,

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had at our Elyria, OH branch. We understand your frustration with the difference between the online valuation and the final offer.

We also apologize for the inconvenience caused by the delay and the use of a cellphone for the appraisal. This is not the standard we strive for, and we will address this with our team to ensure it does not happen again.

We take your feedback seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in Elyria will be investigating and will reach out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

If you have any further concerns or questions, please do not hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.

We look forward to reconnecting with you and addressing your concerns about the appraisal.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Joshua was personable and explained the…

Joshua was personable and explained the general process. He answered my questions in a way that I could understand. He explained the reasons behind the offer. He also gave me time to make a decision.
The whole process was rather easy. I would definitely recommend.

November 7, 2025
Rated 5 out of 5 stars

Mylann Walked Me Through

I'm 81 years old and tried to get help from Carvana. They didn't help me but promised a large amount to buy my car. At We Buy Any Car, a real human person listened to my story and helped me. He helped this old woman make sense of the transaction and walked me through. He had patience with me and answered my questions honestly.

October 18, 2025
Rated 5 out of 5 stars

A very good experience

A very reasonable, well organized process; friendly, efficient and fair. Each step of process was clearly explained and the transaction was satisfactory in all respects

August 27, 2025

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