We Buy Any Car® USA - Garner, NC Reviews 

526
TrustScore 5 out of 5

4.8

819-B Purser Drive, 27603 Raleigh, NC, US


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Rated 5 out of 5 stars

Tom made the whole experience comfortable as I wasn’t sure what to expect. My truck wasn’t in the best condition, but he was able to make an offer that made sense after his inspection. I highly recomm... See more

Rated 4 out of 5 stars

This is my first experience selling a vehicle so I really don't have anything to compare to. I did review prior to our visit a short video as to what to bring and the various steps if we decided to s... See more

Rated 5 out of 5 stars

Exactly the process I remembered and expected. I am a repeat customer, having sold an old truck at this location a few years ago. The process is straight forward - time estimate of 1 hr was pretty c... See more

Rated 5 out of 5 stars

What makes this company great is the expectation of been able to make an appointment and been able to sell the car the same date. Tom was a great guy, no hastles, process well explained and letting th... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Garner, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

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4.8

All reviews

(526)

7,972 reviews in the last 12 months

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Rated 5 out of 5 stars

informative and efficient!

The experience was informative and efficient. The manager; Tom, was courteous, personable and handled the process quickly. I did feel that the "documents fee" was quite high, for a simple sale. Also minor blemishes on the vehicle dropped the offer price pretty substantially. But all in all the process was positive and I would use the company and service again.

March 30, 2024
Rated 1 out of 5 stars

Discrimination against deaf people gave…

Discrimination against deaf people gave lower offered compared with normal people who got best offered

March 30, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Orlando and thank you for sharing these concerns with us. On behalf of the whole team at webuyanycar.com, I want to assure you of our deep commitment to serving every customer with full equality. If you feel otherwise, we have failed you and apologize without reservation.

The value of a used vehicle is determined by its age, mileage, history, and condition. The price is not determined by any other factor. We keep detailed records, photos, and videos of every vehicle we appraise to ensure complete transparency and fairness. We would be happy to review the appraisal with you to ensure you are knowledgeable and comfortable with how we arrived at our valuation.

We take your complaint very seriously and have opened an internal investigation. We have tried reaching out to you several times by email and SMS message, but we have not received a response. We remain committed to addressing your concerns and restoring your faith in our business.

We want nothing more than to demonstrate our commitment to service. We kindly ask that you return our messages or email our customer experience team directly at customerfeedback@webuyanycarusa.com. We sincerely appreciate your business and hope we can connect directly and make things right.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Great place to sell a car with no hassle.

The whole process was quick,easy and efficient. Tom explained each step, answered all our questions and was very pleasant to work with. I had researched the trade in value of my vehicle and We Buy Any Cars' offer fell within that range. My vehicle was 15 years old and had no liens. The whole process took about an hour, I left with a check and was completely satisfied.

March 16, 2024
Rated 5 out of 5 stars

Great job!

I was so surprised… Mike did a great job with our car sale… He did a thorough inspection… Even told me some things I didn’t know about my own car… He did all the paperwork… Gave us a price we are happy with ..Even printed the check out in his car!… They are picking the car up in a couple of days… I love the fact that he came to my home and they are going to pick the car up from my home! Great job great company!

March 4, 2024
Rated 5 out of 5 stars

Great experience

Initial online vehicle valuation was easy to use and accurate. Scheduling was easy. Once at the office, Tom was friendly and professional. A very thorough inspection and test drive was completed. The offer I received was more than I was expecting and we left with a check that day. Total time spent at the office was less than an hour and a half.

February 26, 2024
Rated 5 out of 5 stars

Tom was very helpful

Tom was very helpful, friendly and professional. I thought the appraisal was a little low, but, overall, I was satisfied.
I have already referred someone to We Buy Any Car.
The process was thorough and professional.
I will definitely consider We Buy Any Car in the future.

February 29, 2024
Rated 3 out of 5 stars

I left with very little money…

My online evaluation was $2900. I expected to lose some of that due to scratches and minor dents, but I left with $1200. It felt very bait-and-switch. That said, the manager was a great guy and this is no way reflects on him. However, I doubt I’ll use your company again.

February 25, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Phillip and thank you for choosing to sell your car to webuyanycar.com. We sincerely appreciate your business.

While we do provide an online valuation estimate for the convenience of our customers, this is based solely on the limited information that you share with us, and is not a firm offer to buy your vehicle.

Like any professional buyer, we always carry out a physical appraisal. This includes mechanical checks, running diagnostics, and checking the vehicle’s history.

Our offer is based on the in-branch appraisal, and if there are issues that were not clear from the information submitted online, we will adjust our offer accordingly. This is clearly stated in our terms and conditions. If any mistake has been made on our part, we will happily, and immediately make it right.

You should expect a five-star customer service experience from our team when you do business with us, and we are sorry to learn that we fell short on our promises. We appreciate you taking the time to speak with Area Manager, Roshunda. She reported a positive and productive call. We’re thrilled we could connect directly, listen to your feedback, and address any concerns.

We remain fully committed to giving you a five-star customer service outcome like the 350,000+ customers who have done business with us to date. We value your feedback and if there is anything else we can do, please don’t hesitate to reach out to Area Manager Roshunda or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Warmest regards,
Kevin, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Straightforward, detailed, decent offer

It was pretty straightforward. The branch manager was very courteous and a pleasure to talk to. He was very meticulous in surmising dents and bumps to the vehicle, which I expected. The offer came in slightly lower than I expected but overall a very good experience.

February 25, 2024
Rated 5 out of 5 stars

Tom is very clear with explaining the…

Tom is very clear with explaining the process of buying a vehicle. Each step includes an opportunity to ask questions and make sure the answers are understood. A lot of forms have to be completed and signed and again, no rush in the process.

February 15, 2024

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