We Buy Any Car® USA - Garner, NC Reviews 

526
TrustScore 5 out of 5

4.8

819-B Purser Drive, 27603 Raleigh, NC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tom made the whole experience comfortable as I wasn’t sure what to expect. My truck wasn’t in the best condition, but he was able to make an offer that made sense after his inspection. I highly recomm... See more

Rated 4 out of 5 stars

This is my first experience selling a vehicle so I really don't have anything to compare to. I did review prior to our visit a short video as to what to bring and the various steps if we decided to s... See more

Rated 5 out of 5 stars

Exactly the process I remembered and expected. I am a repeat customer, having sold an old truck at this location a few years ago. The process is straight forward - time estimate of 1 hr was pretty c... See more

Rated 5 out of 5 stars

What makes this company great is the expectation of been able to make an appointment and been able to sell the car the same date. Tom was a great guy, no hastles, process well explained and letting th... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Garner, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(526)

7,176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall a good experience

Overall a good experience. Took a bit longer than I thought and they haggled the price down from the online quote significantly, but I was kind of anticipating that. Overall, the exchange was pleasant and the representative was friendly and easy to work with. Explained the process as we went.

February 3, 2024
Rated 5 out of 5 stars

Transparent and fair

Tom communicated very well. I always knew what was going to happen and when, and why the offer was what it was. In all, the process was very smooth and transparent, because Tom was thorough and sincere. I am happy with the whole experience.

February 3, 2024
Rated 5 out of 5 stars

My experiences with the…Mission and goal oriented

My experiences with the associate[Representing [we buy any car] Was a true professional[ in His knowledge, skills ,,Human relations I rate him A+The public and private:,companies,need more people like I Him: experience Passion and energy for the job.Specific,measurable,achievable,Realistic,Time controlled=SMART kind of my summary of the way he thinks and operates

January 31, 2024
Rated 5 out of 5 stars

Overall Experience with webuyanycar.ar

The staff member didn't rush through the process. He was thorough, courteous and explained each step. He worked with us and we were satisfied.

January 26, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Marvia,

Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that our staff member took the time to thoroughly explain each step and worked with you to ensure your satisfaction. Providing courteous and thorough service is something we strive for at webuyanycar.com.

We appreciate your feedback and hope to assist you again in the future.

Kind regards,
The Customer Experience Team at We Buy Any Car

Rated 5 out of 5 stars

Straightforward and Easy

The branch manager was helpful, personable, and explained everything in a clear way. The process wasn’t scary or difficult to understand at all.

January 28, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Chad,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our branch manager was helpful, personable, and made the process easy to understand. We strive to provide a clear and stress-free experience for all our customers and it was a pleasure to assist you.

Kind regards,
The Customer Experience Team at We Buy Any Car

Rated 5 out of 5 stars

Convenient

Convenient, thorough, and very easy. Process was quick and I was very satisfied with the result.

January 28, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Ed,

Thank you for taking the time to share your experience with webuyanycar.com! We're delighted to hear that our process was convenient, thorough, and easy for you. It's great to know that you were satisfied with the quick results.

We sincerely appreciate your business!

Kind regards,
The Customer Experience Team at We Buy Any Car

Rated 3 out of 5 stars

I like that fact that he was friendly…

I like that fact that he was friendly but what I didn't like was the amount of money I received

January 4, 2024
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

Hi Destiny, Thank you for taking the time to leave a review about your appointment. We’re thrilled you received friendly customer service but are upset to hear we couldn’t meet your expectations regarding price.

We understand wanting to maximize the resale value of your 2008 Nissan Versa with 214,000 miles. Like any reputable buyer, we price vehicles based on condition. During every appointment we must conduct a physical appraisal of the vehicle, checking for any physical, mechanical, or safety issues. Additionally, we also pull a third-party vehicle history report like CARFAX or Experian AutoCheck. If we find damage or areas of concern we were previously unaware of, we need to take them into consideration when making our firm offer.

I'm so pleased that Area Manager Roshunda was able to connect with you directly and address your concerns Destiny. Roshunda reported it was a positive and productive conversation. We understand we had a slight breakdown in our process, we didn’t have you join us for the inspection and our assessment wasn’t explained in detail. We have taken this opportunity to further train our staff on how to ensure complete transparency.

We hope that your concerns have been addressed and you can now judge us on our customer service response. We remain committed to giving you the five-star treatment and if there is anything more we can do please reach out to Area Manager, Roshunda or email our customer experience team at customerfeedback@webuyanycarusa.com.

We truly appreciate your business and hope we can serve you again the next time you have a vehicle for sale.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Fair and efficient process in selling a used car

Tom was very thorough in explaining the process for determining the value of my car. He went through each step quickly and efficiently. Based on the condition of the car, I think I was given a fair appraisal and walked out with a check in my hand. He also made the process enjoyable. The most important thing to me, there was no pressure to sell. A couple was in the shop just before me and decided not to sell. There was no pressure to change their minds, just that he was available if they did.

December 29, 2023
Rated 5 out of 5 stars

Laughs and a great sale

Tom was very friendly, awesome company through the whole process professional and still had great laughs and awesome conversation making the whole process simply enjoyable. Love that webuyanycar offered the most for my car than any other including Carvana!

December 14, 2023
Rated 5 out of 5 stars

Simple Process / User Friendly

Our experience with We Buy Any Car was good! Although we wish we were able to get a little more for our used vehicle, Tom was friendly and made the process nice & easy. We were out of there (with a check in hand) in about 45 mins or so, and will consider using this service again for future vehicles.

November 5, 2023
Rated 5 out of 5 stars

Management was wonderful

Management was wonderful. Very detailed with a smile. He explained the reason I received the offer. People like him make this world a better place to live. He made sure you were comfortable with the offer. He explained how everything works at We Buy Any Car work. I will go back when I sell my Mercedes to see him.

October 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look