We Buy Any Car® USA - Harrisburg East, PA Reviews 

483
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TrustScore 5 out of 5

4.9

4647 Jonestown Rd, 17109 Harrisburg, PA, US

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Rated 5 out of 5 stars

Sherrie is amazing. Her customer service, knowledge, experience and friendly business-like manner made us feel comfortable. When we had a snag on our end, she had excellent suggestions backed up wit... See more

Company replied

Rated 5 out of 5 stars

the staff was wonderful very helpful during the entire process . she was very knowledgeable in all areas of the process, she knew her vehicles and explained everything during the process clearly i wou... See more

Rated 5 out of 5 stars

My experience was great. I was greeted and welcomed by Sherrie. She explained the process and then talked me through every step as she inspected my paperwork and the vehicle. She asked my price... See more

Company replied

Rated 5 out of 5 stars

Sherrie was amazing to work with. She made me feel at home and she was very knowledgeable and friendly. I left happy and would recommend her to everyone. Wonderful customer service.


Company details

  1. Car Dealer

About We Buy Any Car® USA - Harrisburg East, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.9

Excellent

TrustScore 5 out of 5

483 reviews

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4.9

All reviews

(483)

7,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy Peasy

Selling my car to We Buy Any Car was a smooth and efficient experience. Sherrie was open and communicative about each step of the process and did a super job of making me comfortable with it. I would use this service again, if need be.

October 9, 2025
Rated 5 out of 5 stars

The entire process was remarkably…

The entire process was remarkably smooth and efficient, and I am incredibly pleased with the service I received.

Sherri demonstrated impressive knowledge throughout every stage of the selling process, providing all necessary information upfront and answering my questions thoroughly. Her communication was consistently positive and productive, which made the experience even more pleasant. Furthermore, the offer I received for the vehicle was excellent.
I will wholeheartedly recommend this company to others based on this outstanding experience.

September 30, 2025
Rated 1 out of 5 stars

Initially

Initially, I received one quote $16,400 and was scheduled to take the car to York PA on 9/27. Then I received a phone call telling me that the York office would be closed on 9/27 so we rescheduled it for the Mechanicsburg office. Then I received a phone call on 9/26 from Sherrie who told me that the Mechanicsburg office was going to be closed too so I had to come to Harrisburg (over 30 miles from my house).
I arrived at the Harrisburg office on 9/27 and was told by Sherrie that the offer was reduced to $13,000 because my car had been in an accident 2 years prior and there was a minor dent on the fender. To make matters worse, I had to pay $32 to pay for the Uber because the voucher was only worth $25. If I hadn't been under a time crunch to get rid of the car, I would not have sold it to WBAC. Terrible experience.

September 27, 2025
We Buy Any Car® USA - Harrisburg East, PA logo

Reply from We Buy Any Car® USA - Harrisburg East, PA

Update 10/30/2025 - Thanks so much for connecting with Area Manager Lucas to discuss your customer service experience. We are sorry our team let you down and trust that Lucas was able to fully restore your faith in our commitment to improving our service. If there is anything more we can do to assist, please don't hesitate to email customerfeedback@webuyanycarusa.com. It's a direct way to reach our corporate team who will be happy to help.

------------------------

Hi Pamela,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit to our Harrisburg East, PA branch. We understand how frustrating it must have been to deal with multiple reschedules and the unexpected price adjustment due to the accident history on your vehicle.

Our goal is always to provide a fair and transparent valuation based on the actual condition of the vehicle at the time of inspection. Unfortunately, any accident reported to CARFAX does have a negative impact on a vehicle’s resale value as it cannot be resold with a clean CARFAX.

We also apologize for the confusion regarding the ride voucher. The Branch Manager should have informed you that the voucher was for $25. As a gesture of goodwill, we would like to reimburse you for the additional amount you had to pay for the Uber ride and cover any tip you paid the driver.

We take your feedback very seriously and have logged a complaint on your behalf. The Area Manager responsible for our team in your area is investigating and will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Kind regards,

Jeremy, on behalf of We Buy Any Car

Rated 5 out of 5 stars

Selling our car was easy

Sherry guided my wife and I through all the details. She was very friendly, professional and fair. We feel she gave us a good valuation on our car.

September 4, 2025
Rated 5 out of 5 stars

Sherry was amazing

Sherry was amazing! She was thorough, explained everything we needed to know, welcomed questions. She was also delightful to work with…funny, pleasant, charming! I would not hesitate to work with her again when we need to sell another car!

August 21, 2025

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