Jerry was extremely informative throughout the entire process. He performed a thorough inspection of my vehicle explaining what he was doing as he was doing it. We agreed upon a fair price and funds... See more
Location
Switch location1201 Technology Drive, Unit H, 28079 Indian Trail, North Carolina, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jerry was extremely helpful and fair during the whole process. I appreciated his honesty and knowledge in getting me a fair deal. Would highly recommend!
I have to say,that Mr.Jerry in Indian trail was awesome and excellent in every way. His knowledge, professionalism and understanding of his job, is one of the best experiences I've had the pleasure t... See more
The company and the representatives are open and honest. They are great at giving you accurate information and advocate for your best deal. I sold my car to the Indian trail location, and Charles Pric... See more
Company details
About We Buy Any Car® USA - Indian Trail, NC
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1201 Technology Drive, Unit H, 28079, Indian Trail, North Carolina, United States
- (984) 261-1090
4.9
Excellent
221 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communication
My interaction with Jerry was fantastic. He was very thorough and honest, which made it an easy transaction. We communicated throughout the process, and it went very smoothly.
September 26, 2024
Jerry from the Indian Trail NC office
Jerry from the Indian Trail, NC office made the experience of selling our 17 year old car smooth, pleasant and hassle-free. If you have to sell your old car, I would definitely recommend Jerry and the Indian Trail, NC office!
September 17, 2024
Unprompted review
The whole experience was painless and…
The whole experience was painless and never any pressure. The manager at Indian trail location Jerry was amazing to work with. Highly recommend and will definitely use we buy any cars again
September 8, 2024
Jerry in Indian Trail (Charlotte) is…
Jerry in Indian Trail (Charlotte) is the best!
September 9, 2024
Unprompted review
Jerry was great!
September 10, 2024
Jerry was excellent to deal with
Jerry was excellent to deal with. He got us what we wanted. Great gentleman
September 8, 2024
Unprompted review
Gives best deals compared to other…
Gives best deals compared to other companies like carmax. I sold two cars at We Buy Any Car and had a great experience. Jerry who helped us was very kind and professional.
August 28, 2024
Professional and friendly service…
Professional and friendly service coupled a relatively fair offer.
August 25, 2024
Great Experience
Great Experience. Jerry made us feel like family from the moment we walked in
August 22, 2024
Transition was easy and…
Transition was easy and straightforward. Jerry at Indian Trail is a good guy to work with.
August 9, 2024
Relatively easy process
Relatively easy process. Took a few minutes to do paperwork but got a check & went to the bank!
August 8, 2024
It was a pleasure to deal with Jerry B
It was a pleasure to deal with Jerry B. He was very helpful in the process. If selling or trading in your car give him a chance prior to do so. Thanks a lot Jerry.
August 4, 2024
Very Knowledgeable Associates and Easy Selling Process !
Jerry was a wonderful help when it came to selling my jeep! He was extremely kind, knowledgeable, and funny. Jerry was also extremely thorough in his explanations of the estimates and how the car was going to be evaluated.
Edit (7/23/24): He even followed up to make sure everything was okay after my purchase. Definitely recommend the Indian Trail branch of WeBuyAnyCar!
July 20, 2024
Unprompted review
Smooth process, top tier customer service!
Very easy and smooth process. I liked how upfront everything was and the gentleman assisting me was very helpful and friendly. I would absolutely recommend this company and location to anyone looking to sell their car quickly and easily. Top tier customer service. Keep up the great work!
July 7, 2024
Dean was great!
June 30, 2024
you lure people in with false $$ for…
you lure people in with false $$ for what you will pay fr a car and then offer way less than what you suggest - you wasted my time I would have gotten more from the car dealership
June 30, 2024
Reply from We Buy Any Car® USA - Indian Trail, NC
Hello, and thank you for taking the time to leave a review about your appointment. We’re sorry to learn we wasted your time. We can assure you our intention is not to lure people in or waste anyone’s time. We wouldn’t have a 5-star rating from 50,000+ customer reviews if we were operating in such a manner. Your experience sounds outside the norm. We take customer service seriously and want to investigate your experience.
Our leadership team will conduct a thorough review to better understand what happened during your appointment. We keep detailed notes, photos, videos and recordings of every valuation, phone call, and inspection. We’d be happy to review everything to ensure our process was followed and information was communicated clearly. We’ll be the first to admit fault if we dropped the ball whatsoever.
No two vehicles are the same. Condition plays an important role in a vehicle’s resale value. While our online valuation tool is great for getting an idea of what your vehicle is worth, it’s based off the limited information we receive from our customers. It’s not a firm offer to purchase your vehicle. This is stated on our website in the disclaimers and in emails we send you about your valuation. We apologize if this was not made clear, our Branch Manager should have also confirmed that during your pre-appointment confirmation call.
Like any other reputable buyer we need to perform an physical inspection to confirm the vehicle’s condition before making a firm offer. Unlike used car dealerships who take your vehicle around back and keep you in the showroom, we invite you to join us so you can see what we see and ask any questions you may have. It’s part of our commitment to transparency. Hopefully you were asked to join our Branch Manager as he appraised your vehicle. If not, we want to address that and make it right.
From the notes it appears the branch Manager identified additional reconditioning items on the 2012 Nissan Rogue that we were previously unaware of. Most important were the vehicle codes the onboard diagnostic computer returned when we hooked up an industry-standard OBD2 reader. In the spirit of transparency, we want to ensure you were invited to join our Branch Manager as he completed the inspection, and you were informed of why we arrived at the number we did. We’d be happy to share our reconditioning report with you and tackle any concerns you may have.
Numerous members of our leadership team have tried reaching out to you directly but we've been unsuccessful at getting an answer to our calls and emails. We remain committed to you but have exhausted all efforts to reach you. We kindly ask that you return on of our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com so we can address your concerns and give you the positive outcome you deserve.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Dean was a pleasure to work with. He was professional, personable and efficient! We Buy Any Car will be our first choice for our next “trade in” experience!
Dean was a pleasure to work with.
May 11, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.