We Buy Any Car® USA - Lancaster, PA Reviews 

524
TrustScore 5 out of 5

4.8

1466 Manheim Pike, 17601 Lancaster, PA, US


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Rated 5 out of 5 stars

Staff was courteous and genuinely interested in buying my car. There was room in our conversation for negotiating a fair price we could both see as a win-win. There was no pressure to sell, only willi... See more

Rated 5 out of 5 stars

Andrew was great. The coordination with customer service was 2 stars at best. However the follow up from the company was above and beyond expected. Overall it was a great experience.

Rated 5 out of 5 stars

We met with Shawn at the Lancaster location and had a great experience! Scheduling was easily done online. We got a confirmation call for the appointment. When we got there everything was straightforw... See more

Rated 4 out of 5 stars

Reasonably good experiance. The rep at Lancaster was outstanding. I was a bit disappointed that the original value estimate was $2,900 more then at final value we settled. I don't think there is anoth... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Lancaster, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

524 reviews

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4.8

All reviews

(524)

7,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick & Painless Process (for most)

The process is relatively quick to sell your vehicle, and that it what makes it great. A check is printed out for you on the spot. Of course, moreover, it is also safer, rather than selling your car to some stranger.

November 14, 2025
Rated 5 out of 5 stars

A Trustworthy Organization

I must admit while I originally had reservations about selling my car to a company like this, my wife and I came away very pleased. Sure, we didn't come away with the price we were hoping to get, but Ellie explained very clearly and succinctly the reasons why the car's value was diminished. Most of the issue dealt with body dents, and she explained everything clearly. Also, we found her to be personable, patient, and very helpful with coming up with a price for us which was higher than the original offer when we first arrived

October 19, 2025
Rated 5 out of 5 stars

easy and no hassle

easy and no hassle. If you know going in your getting a wholesle offer they are fair. Have used this company and Shawn twice.

September 26, 2025
Rated 5 out of 5 stars

My Last Car

Mr. Walker was extremely helpful and very knowledgeable. He was very compassionate and caring to me because I was very upset having to sell my KIA. I am 78 years old and this was my last car. Thank you so very much for helping me to get through this time in my life. Marilyn Copenhaver

September 7, 2025
Rated 5 out of 5 stars

Good experience

Ellie, the mobile buyer who I dealt with, was very polite, knowledgeable and helpful in every way. It was much appreciated. I would recommend We Buy Any Car to my family and friends

August 30, 2025
Rated 5 out of 5 stars

The easy way to sell your car

Customer service and the sales representative were top notch and a good image for the company. My offer I felt was very fair and the process was straightforward and very easy from start to finish. Better than trying to sell myself or any hassle of going through a dealership. My vehicle was newer so my experience may be different than someone with an older vehicle but I still highly recommend wbac. The mobile service is a definite plus.

August 29, 2025
Rated 5 out of 5 stars

Shawn was great

Shawn was great. Nice talking about sports and life while going thru the process. Got a fair price for the car and would definitely recommend WBAC if you need to make some quick money selling your car

August 30, 2025
Rated 4 out of 5 stars

It was a rough start at first because I…

It was a rough start at first because I came as a walk in on a night the store was to be open late. Only to find the decided to close early at 5. But the doors were locked at 4:40. Came back the following Saturday and worked with your awesome Ellie! She was very pleasant to work with.

August 10, 2025
Rated 5 out of 5 stars

I had a great experience selling my car…

I had a great experience selling my car at webuyanycar. The staff was professional, friendly, and made the whole process very smooth. Everything was clearly explained, the offer was fair, and the transaction was completed quickly. I really appreciate the excellent service and would definitely recommend this location to anyone looking to sell their car hassle-free.

July 16, 2025
Rated 5 out of 5 stars

Shawn was amazing

Shawn was amazing! It is not a quick process, but Shawn made sure I was informed every step of the way and made it very easy to complete. My first experience with the company, but will not be my last.

July 15, 2025
Rated 1 out of 5 stars

Not sure where all the good reviews…

Not sure where all the good reviews came from but that was not the case at the Lancaster location. I walked in and there were two people sitting at opposite desks. I’m looking from one to the other waiting for someone to say something. Finally one points to the other guy who never said a word. Mind you, I had an appointment. I almost walked out then because I was very uncomfortable in the tiny unkempt office. I stayed because of reviews. The guy (who I later found out was the manager) asked for paperwork. Never greeted me or asked if I wanted to sit down. Once the manager went outside, I asked the other guy who was the manager and he pointed to the non-verbal guy outside. I was totally low-balled on offer which I requested a printout or email of and have still not received after being told it was sent. Stay away from this place.

July 8, 2025
Unprompted review
We Buy Any Car® USA - Lancaster, PA logo

Reply from We Buy Any Car® USA - Lancaster, PA

Hi Marianne,

Just circling back around to thank you for taking the time to speak with our leadership team on the phone. We appreciate the opportunity to connect with you.

We want all our customers to have a positive experience and it's clear we dropped the ball delivering our legendary service. We're sorry we couldn't speak longer to try and restore your faith in our business. If you want to continue the conversation regarding your appointment, please feel free to call Stephen directly at any time, or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

-------------

Hi Marianne,

Thank you for alerting us to your recent experience at our Lancaster, PA branch. This lack of proper customer service is unacceptable, and we are eager to investigate. Our local Area Manager will be reaching out shortly to learn more about your time with us. Providing everyone with a 5-star customer service experience is our top priority. We are sorry to hear that we missed the mark, and are keen to make things right.

We never aim to lowball anyone, and are sorry to hear that you feel this way. Unfortunately, there was accident history that had a negative impact on the final value of your vehicle.

Our team takes customer service with the utmost importance. We would like to investigate your poor experience with us further, and hopefully restore your faith in webuyanycar.com. Please be on the lookout for our calls, and we will gladly get a conversation started about your time with us. Thank you again for alerting us to these concerns, and we hope to connect soon.

Regards,
Mike on behalf of webuyanycar.com

Rated 3 out of 5 stars

Folks were nice and informative but the…

Folks were nice and informative but the difference between what estimate I received on line (from an honest assessment of my car) and what actually was offered felt a bit deceiving. To get me to make an appointment I was offered, what the rep said was the high point of value regardless of issues. But, again, I stated the issue on line but was offered $1270 less than the estimate that got my attention. Probably wouldn't recommend. Someone needs to fix the disconnect between soft estimate and hard offer.

July 4, 2025
We Buy Any Car® USA - Lancaster, PA logo

Reply from We Buy Any Car® USA - Lancaster, PA

---Update---

Hi Steven,

Just circling back to say thank you for speaking with our leadership team. Carlos reported a positive and productive conversation. Carlos said he went through the reconditioning report with you, noting that the issues exceeded what was original reported online.

We're glad we could connect with you and address your concerns. We remain committed to you as our customer and invite you to call Carlos at any time in the future or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

------------

Hi Steven and thank you so much for choosing to sell your BMW Z4 to webuyanycar.com. You have many options when selling a used vehicle and we are fortunate to earn your business.

You should expect five-star service from our team and the highest standards of honesty and integrity. We are sorry to have fallen short of your expectations and I have escalated your concerns for review. In particular, I have asked for a secondary review of the appraisal notes to check the airbag light and engine noise which was noted furing the appraisal. If a peer review does not verify those findings, we'll be happy to do the right thing.

We appreciate the heads up that you are unhappy with the service provided by our team and value the opportunity to dig deeper and restore your faith in us. I will have a senior manager reach out to you directly in the next couple of days to discuss your experience and to hopefully find a way to give you a more positive customer service outcome.

Warmest regards,

Jeremyt, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Wonderful service.

Ellie was super nice. She was prompt even though it was raining like crazy she did everything that needed to be done. She made sure I was satisfied with my offer. The whole process was super easy all the way to the end.

June 17, 2025

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