Staff was courteous and genuinely interested in buying my car. There was room in our conversation for negotiating a fair price we could both see as a win-win. There was no pressure to sell, only willi... See more
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See what reviewers are saying
Andrew was great. The coordination with customer service was 2 stars at best. However the follow up from the company was above and beyond expected. Overall it was a great experience.
We met with Shawn at the Lancaster location and had a great experience! Scheduling was easily done online. We got a confirmation call for the appointment. When we got there everything was straightforw... See more
Reasonably good experiance. The rep at Lancaster was outstanding. I was a bit disappointed that the original value estimate was $2,900 more then at final value we settled. I don't think there is anoth... See more
Company details
About We Buy Any Car® USA - Lancaster, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1466 Manheim Pike, 17601, Lancaster, PA, United States
- (717) 208-4477
4.8
Excellent
524 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good But Room For Improvement
Of course, I was disappointed in the final payment but understand that the car had not been physically evaluated.
I didn't like the time it took, however. I was led to believe that the process was more expedited but we had to wait for the OK from headquarters to proceed
August 28, 2024
Honestly it was Shawn who made my…
Honestly it was Shawn who made my experience wonderful! He was detailed, patient, knowledgeable, respectful and kind!
August 15, 2024
Shawn made the process easy and I…
Shawn made the process easy and I walked away with a check.
August 2, 2024
Professional service
The gentleman that helped me was a pleasant guy. He had a fun and professional personality. I appreciate his time and attention and the overall excellent service.
July 6, 2024
Great Experience!
Shawn was great! Down to earth, explained the process, and was a pleasure to work with. We didn't get much for our car, but wasn't expecting much either, and it was much easier than trying to do a private sale.
June 7, 2024
A pleasurable experience
It was so nice to have everything done at one place. Mr Walker was so professional & kind & enjoyable to work with. He was informative & would answer any questions that we had. It was a true blessing to work with "We Buy Any Car. We would highly recommend the company.
June 4, 2024
Fast and what I expected.
April 28, 2024
Great customer service!!!
Great customer service!!! If you need to sell your car quickly great place to do so. The person I worked with was very thorough, genuine, and answered all my questions also fair with pricing.
April 13, 2024
Quinelle was fantastic
Quinelle was fantastic. Extremely helpful and even though we couldn’t get the offer we had hoped for, he worked with us and was open and honest. He deserves a raise!
April 21, 2024
The gentleman that waited on us made us…
The gentleman that waited on us made us feel very comfortable during the process. He did a very thorough job.
April 18, 2024
Pleasant experience
Both representatives were friendly, polite, and efficient. The entire process was quick and easy. I would recommend this location, because the company representatives were great.
April 13, 2024
Earned My Trust
I had been concerned about the integrity of the person I dealt with at We Buy Any Car USA because he informed us of an accident that occurred the year before we purchased our car. Our paperwork from the purchase showed that there were 0 accidents, and the website we used to check it also showed no accidents. I was afraid that this accident adversely affected the price we received for the car. My trust was regained when the branch sent us a copy of the report they ran through Experian with the accident listed. They were also willing to adjust the sales price, proving to us that they wanted to give us a fair deal. I would recommend this company in the future.
April 15, 2024
Unprompted review
Professional, Easy, Quick
Shawn was ready when I arrived for my point. He was already off to a great start! Then he was professional, quick, and easy to talk to. I ended up receiving more money than from their competitors (*cough* Carmax *cough*). I’d sell my car again to WeBuyAnyCar in a heartbeat.
April 12, 2024
WORST CAR EXPERIENCE TO DATE
I told the guy "inspecting" the car it does start and run but there is no passenger CV axle. If you people knew anything about cars you would know if you run a car with out a CV axle, transmission fluid will pour out when it gets to temp. The guy inspecting the car ignored me and let the car run until I told him trans fluid was leaking. The guy didn't even offer to help clean up HIS mess! what makes it worse is when the tow truck guys came to pick up the car they did the same dam thing. not the rest of the trans fluid is out and they sped away.
I set this up for my mom hopping it would be easy way to have her get ride of the car. Instead I could have got more money selling it to the local scrap yard, and now I have to clean up their mess.
WILL NEVER USE THIS RECOMEND OR USE THIS PLACE AGAIN
writing this review is probably a waste of time this crap company will most likely bury it
update
Apparently writing a bad review isn't a waste of time. we buy any car customer service reached out to me in less then 24hours after the review posted. they were very understanding and willing to come to a resolution that was best for all involved.
March 30, 2024
Reply from We Buy Any Car® USA - Lancaster, PA
Hi Tom and thank you for thinking of us when selling your Mom's car. Writing this review was definitely not a waste of time and please be assured we have no way to bury feedback. Everything you see online stays online. We encourage all feedback good, and bad, so that we can improve our service to our customers.
Firstly, I do want to stress that we are not a junk car towing service. When you valued the Toyota on 3/25/2024 at 7:45 PM, you checked the box to confirm it had no mechanical issues. Our people know how to inspect cars that run and drive. They are not mechanics and not experienced with handling non-runners. That said, we take responsibility for the service we provide and if our team messed up, we will happily do the right thing to restore your faith in us.
I have escalated your comments to your local Area Manager who will be taking responsibility for your complaint. We promised you a five-star experience and will do everything we can to deliver on that promise. Please expect a call in the next 24 hours.
We're sorry that things did not turn out the way you (and we) had hoped and are deeply appreciative of the opportunity to do the right thing.
Kind regards,
Jeremy, on behalf of We Buy Any Car
Great experience
It was a smooth, non-stressful process. Everything was straight forward and the branch manager was very easy going and made our entire family comfortable during the appointment.
April 2, 2024
Shawn was great to work with and the…
Shawn was great to work with and the process was seamless.
March 28, 2024
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