We Buy Any Car® USA - Lansdale, PA Reviews 

624
TrustScore 5 out of 5

4.9

834 West 5th Street, 19446 Lansdale, PA, US


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Rated 5 out of 5 stars

Jim was very professional, polite and patience in answering our questions. Walked us through the process step by step without wasting our time. Very easy to work with. Completed the entire transaction... See more

Rated 5 out of 5 stars

Jim was great. Transparent process, quick, easy. Nice guy and satisfactory experience. Wish I got more for my car, but thats neither here nor there. Great service. Thanks Jim.

Rated 5 out of 5 stars

My mom and I came to the office and were treated to the most engaging, warm and amazing experience! I can't stress enough how phenomenal the customer service with Jim was, he was kind, informative, un... See more

Rated 5 out of 5 stars

This was our first experience selling a car outside of a dealership, and the entire process was incredibly smooth and easy. Jim R. was both professional and friendly, making everything go seamlessly f... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Lansdale, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.9

Excellent

TrustScore 5 out of 5

624 reviews

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Replied to 98% of negative reviews

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4.9

All reviews

(624)

7,148 reviews in the last 12 months

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Rated 4 out of 5 stars

Jim was extremely polite and…

Jim was extremely polite and informative as to what he was looking for as he was inspecting my car. He took his time but was quick. I was hoping for more money for my car. Overall experience was good and I have some extra money

May 22, 2024
Rated 1 out of 5 stars

They take advantage of your situation

They take advantage of your situation. They quoted me 2000$ for my car then made me feel I have worlds worst piece of junk told they would pay 300$ for my car.

May 18, 2024
We Buy Any Car® USA - Lansdale, PA logo

Reply from We Buy Any Car® USA - Lansdale, PA

Thanks you for choosing webuyanycar.com to sell your 2010 Toyota Corolla and for responding to our request to rate the customer service experience at our Lansdale location. We are sorry to hear we failed to deliver on the five-star experience that we are famous for.

A customer's personal situation is not considered when determining the value of a used vehicle. We are very sorry to hear that you feel that way and would love to know why. The value of a vehicle is determined by many factors which include physical and mechanical condition. When you requested a valuation on 4/3/2024 at 2:03 PM, you told us the Corolla was in good mechanical condition and had no damage apart from a cracked front bumper.

Like any professional buyer, we complete a standard appraisal process which includes physical and mechanical checks and a short test drive. We also run OBD2 diagnostics to check for any engine or drivetrain issues reported by the vehicle's diagnostic computer. Finally, we run vehicle history checks with a service like CARFAX or Experian AutoCheck.

During the online valuation, you did not disclose that the check engine light and other warning lights were illuminated. When we ran diagnostic checks, the Toyota reported multiple fault conditions:

P0353 Ignition Coil "C" Primary Control Circuit/Open
P0302 Cylinder 2 Misfire Detected
P0301 Cylinder 1 Misfire Detected
P0304 Cylinder 4 Misfire Detected
P0300 Random/Multiple Cylinder Misfire Detected
P0303 Cylinder 3 Misfire Detected

You should have been aware of these problems as someone had manually reset the fault codes 10 miles before you came into the branch. Unfortunately the check engine light came back on after only three miles. The vehicle computer keeps a record of any fault code reset. We are happy to provide you with a copy of the diagnostic report confirming these problems with your vehicle.

Our appraisal confirmed a cracked bumper but also found other issues with the car including very low tire tread depth and almost non-functional brakes. Our appraisal notes show the appraiser was afraid when driving the Corolla as the brakes were so badly worn and dangerous.

While we understand that every customer wants the maximum amount possible for their car, we have to take into account serious problems with the vehicle and adjust our valuation accordingly. Despite the problems, I see we were able to make you a fair offer that you were happy to accept which was hundreds more than you state in the review and that you have deposited the check.

We did attempt to reach out to discuss your concerns and to try and find a way to restore your faith in webuyanycar.com but I see that despite our best efforts, you did not wish to speak with us. We are sorry we could not address your concerns and hope that the additional information helps you understand our position as buyer.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Jim Ruggiero is AWESOME!

My wife and I sold my 2010 Lincoln last week.
From the time we arrived we had a great experience and conversation in all aspects of our transaction.
We scheduled our appointment and decided to complete everything at the visit.
Extremely pleased!
Props Jim!

April 6, 2024
Rated 5 out of 5 stars

Carter is the best!

Carter was so friendly and helpful and he was so patient with me. It was my first experience selling a car with We Buy Any Car and he explained everything about the process. It was really helpful to have him come directly to me to look at the car and give me an offer. He worked with me to get the best price.

March 8, 2024
Rated 5 out of 5 stars

So quick and easy

It was super easy, super efficient, and Jim was extremely nice and pleasant to work with! Would totally recommend, actually I did this morning to my friend

February 21, 2024
Rated 5 out of 5 stars

2012 Chevy Suburban 1500 LTZ

The whole process A to Z was pretty simple and streamlined - And working Jim R. at the Lansdale PA office was perfect - Jim was a wealth of knowledge. If i ever have another vehicle that I need to sell, webuyanycar will be at the top of my list to call first.

February 6, 2024
Rated 5 out of 5 stars

Jim was exceptional

Jim was exceptional. He was very helpful and personable. We were very happy with the price and enjoyed it the whole experience. Definitely will refer anybody looking to sell car. Left there very happy . Thanks Jim

January 19, 2024

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