Anthony, was very pleasant and professional. However, after conducting the inspection, & receiving the key to test the vehicle, he was unable to move it down the drive for a test. He saw that there we... See more
Company replied
Location
Switch location248 East Crogan Street, Building 200, Suite 204, 30046 Atlanta, Georgia, US
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See what reviewers are saying
It was easy and quick. Them coming straight to our home made it so convenient. He was very professional and respectful of us and our home
Customer service was tip tier! Anthony the person that came out was very professional and went over everything in detail, the offer was less then what was given on website but I truly did not need the... See more
Aijah was warm and friendly. She is well informed and did a thorough inspection. She informed us the paperwork we signed would be sent to us in an email. The email took longer than I expected causi... See more
Company details
About We Buy Any Car® USA - Lawrenceville, GA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
248 East Crogan Street, Building 200, Suite 204, 30046, Atlanta, Georgia, United States
- (770) 615-2547
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great customer service
July 28, 2024
Ryan was great and professional
Ryan was great and professional! The process took longer than I thought, but the process was organized
July 10, 2024
Don't believe their online quote! Basically just a trade in, just not at a car delear.
I was sent an online email from you for buying my car at over $11k the first time. The second time it was $10,150. When I actually made an appointment and sold it I only received $8,600.
The gentleman I worked with, Anthony, was extremely great!!
July 6, 2024
Reply from We Buy Any Car® USA - Lawrenceville, GA
Update 7/12/2024 - Hi Pamela. Area Manager Annie has been trying to reach you to find out more about your customer service experience. We promised you our legendary five-star customer service and we'd love to know how we could have handled this better. If you get a chance to return Annie's calls, we would love the opportunity to give you a more positive outcome.
---------------------------------
Hi Patricia and thank you for choosing webuyanycar.com to sell your Audi Q5. We are sincerely appreciative of your business! Thank you also for responding to our request to rate the customer service experience you received from our team in Lawrenceville. We promise every customer a five-star customer service experience and we're sorry we let you down.
We're sorry to come in below expectations on price. This was mostly because of a previous accident which was reported by Police in Lilburn, GA in July 2019. Unfortunately reported accidents are show on Experian AutoCheck and CARFAX and do have a negative impact on resale value. This is known as diminished value and is widely documented online.
Other than price, we would love to know what we could have done better to earn a five-star customer service rating for Anthony. Our team relies on your feedback to know they are doing a good job. I have opened a customer complaint on your behalf and have asked Area Manager Drew to reach out to see if there is anything we can do to give you a more positive outcome.
Thank you for letting us know you are unhappy and giving us the opportunity to make it right.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Very helpful
They helped me find their store and then stayed late to complete the paperwork. He was very personable and friendly.
June 29, 2024
When it was time to sell our Nissan…
When it was time to sell our Nissan Rouge, we had a great experience at We Buy Any Car in Lawrenceville. We were delighted to find a shop close to home where we could receive personal attention in a quiet setting. Anthony was wonderful as he explained the process, evaluated our car, and gave us our check. I would give him an A+ from start to finish! I high recommend this company to anyone looking to sell their car at a great price.
June 27, 2024
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Anthony,
Thank you for sharing your experience with webuyanycar.com! We are delighted to hear that your appointment was easy, professional, and friendly. Our team strives to provide top-notch service to all our customers.
If you have any further feedback or questions, please feel free to reach out. We are here to assist you in any way we can.
Kind regards,
The Customer Experience Team at We Buy Any Car
Thumbs Up
Ms. Ryan Johnson is very professional and thorough. Ryan is knowledgeable about her job and the process or procedure. I love her upbeat spirit. She showed an optimistic and apologetic disposition. I would definitely refer anyone to her and the company. I also received a voucher for Uber to take me home.
May 19, 2024
Ryan did a great job of keeping us…
Ryan did a great job of keeping us informed during all phases of the inspection and purchase process. We were able to settle on a reasonable offer and completed the sale in under two hours.
May 16, 2024
Ryan was a pleasure to work with
Ryan was a pleasure to work with. She did a very through inspection of my vehicle and processed the paperwork in no time at all. I highly recommend you look into We Buy Any Cars if you are looking for a hassle free experience.
May 14, 2024
Simple process
Simple, straightforward process and Ryan who helped us was very pleasant to work with.
May 12, 2024
We met with Anthony
We met with Anthony. His friendly manor and smile was a welcome site. The extra $500 he put in our pocket was even better,
May 5, 2024
Best selling car experience ever!
Ryan was our customer service and was very helpful, she explained the whole process in detail and answer all the questions we had. We will recommend this company to sell your car.
April 21, 2024
The experience was great
April 30, 2024
Ryan was great and made selling my car…
Ryan was great and made selling my car easy. She is very professional and has a great spirit she deserves 10 stars.
May 2, 2024
Unprompted review
Very friendly and wonderful
Very friendly and wonderful! Ryan is wonderful at her job. Highly recommend it was so easy!
April 27, 2024
Ryan Johnson was a pleasure to meet and know.
Ryan Johnson was delightful and honest individual who was completely considerate, patient, and caring while explaining everything that she was doing and why. She never pressured me and was very knowledgeable. I will never forget her delightful personality and her kindness.
Mr. Steven Richardson
April 23, 2024
Everything was great just waiting for…
Everything was great just waiting for the bank that have my loan to clear and I'll be happier with my life
April 19, 2024
Very pleasant experience
Very pleasant experience. Ryan was extremely knowledgeable, efficient and very friendly.
Highly recommend this company!
April 14, 2024
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