Anthony, was very pleasant and professional. However, after conducting the inspection, & receiving the key to test the vehicle, he was unable to move it down the drive for a test. He saw that there we... See more
Company replied
Location
Switch location248 East Crogan Street, Building 200, Suite 204, 30046 Atlanta, Georgia, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was easy and quick. Them coming straight to our home made it so convenient. He was very professional and respectful of us and our home
Customer service was tip tier! Anthony the person that came out was very professional and went over everything in detail, the offer was less then what was given on website but I truly did not need the... See more
Aijah was warm and friendly. She is well informed and did a thorough inspection. She informed us the paperwork we signed would be sent to us in an email. The email took longer than I expected causi... See more
Company details
About We Buy Any Car® USA - Lawrenceville, GA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
248 East Crogan Street, Building 200, Suite 204, 30046, Atlanta, Georgia, United States
- (770) 615-2547
4.9
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi PL,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our services and that Ben, our excellent manager, was able to assist you. We appreciate your kind words and we'll be sure to pass them along to Ben.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out.
Kind regards,
The Customer Experience Team at We Buy Any Car
Everything was great specially Ben.
September 12, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Ihsan,
Thank you for taking the time to leave us a review! We're glad to hear that everything went well, especially with Ben. We appreciate your kind words and we'll make sure to pass them along to him.
If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
The Customer Experience Team at We Buy Any Car
Super experience
Suoer experience. Everyone was a 10 plus. I definitely recommend this place to everyone who want to sell a car
September 12, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Fritz,
Thank you for taking the time to share your positive experience with webuyanycar.com! We're thrilled to hear that everyone you encountered during your visit was a 10 plus. We appreciate your recommendation and look forward to assisting more customers like you in the future.
Kind regards,
The Customer Experience Team at We Buy Any Car
Great customer service
September 7, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Kelneisha,
Thank you so much for taking the time to leave us a review! We're so pleased that you had a great experience with our customer service. Providing excellent service is our top priority, and we're glad to know that we met your expectations. If you have any other questions or need further assistance, please don't hesitate to reach out.
Kind regards,
The Customer Experience Team at We Buy Any Car
Roshawn was Amazing!!!
September 7, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Ruby,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Roshawn provided you with an amazing experience.
At webuyanycar.com, we strive to provide exceptional service to all of our customers. We're glad to hear that Roshawn met your expectations. We'll make sure to pass along your kind words to them.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
The Customer Experience Team at We Buy Any Car
I am extremely satisfied with my…
I am extremely satisfied with my experience at We Buy Any Car. The agent made the process simple and easy, explaining the steps along the way. I highly recommend them.
September 3, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Kenya,
Thank you so much for taking the time to share your positive experience with us at webuyanycar.com! We're thrilled to hear that our agent made the process simple and easy for you, while providing clear explanations along the way. We truly appreciate your recommendation and hope to assist you again in the future.
Kind regards,
The Customer Experience Team at We Buy Any Car
Know your value so you can negotiate with confidence. Great experience
Great experience. It was necessary to negotiate a final price, they did not offer us the internet number, but the price negotiated was fair. I recommend you research the value of your vehicle prior to your appointment so you have a good idea of the vehicle’s worth.
September 2, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Lori,
Thank you for sharing your great experience with webuyanycar.com! We're glad to hear that you found the price negotiated to be fair. Researching the value of your vehicle beforehand is definitely a smart move, and we agree that customers should do their research ahead of any vehicle sale, especially if the vehicle has any problems.
We sincerely appreciate your business and hope to be of service in the future.
Kind regards,
The Customer Experience Team at We Buy Any Car
The rep I worked with was great
The rep I worked with was great. I was in and out and very easy.
September 3, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Maria,
Thank you for taking the time to leave us a review! We're glad to hear that your experience with our rep was great and that the process was quick and easy. We strive to provide a seamless and efficient service to all our customers. If you have any further feedback or questions, please feel free to reach out to us.
Kind regards,
The Customer Experience Team at We Buy Any Car
Ben was great throughout the entire…
Ben was great throughout the entire transaction . He inspected the car, asked questions for clarifications and pointed out the defects (which we already knew). He made us a more-than-fair offer for the car. He was very professional and friendly during the entire transaction.
September 2, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Susan,
Thank you for taking the time to share your positive experience with us! We're glad to hear that Ben provided you with great service throughout the entire transaction. It's wonderful to know that he was professional, friendly, and thorough in inspecting your car and discussing any concerns. We appreciate your kind words and hope to assist you again in the future.
Kind regards,
The Customer Experience Team at We Buy Any Car
Roshawn was the absolute best!!!
August 30, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi David,
Thank you for your enthusiastic feedback about Roshawn! Reviews like yours are what makes our job so rewarding. We're excited for the chance to provide you with exceptional service again.
Kind Regards,
The Customer Experience Team at We Buy Any Car
What made my experience great was their…
What made my experience great was their great hospitality and the smoothness of everything getting done.
August 19, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hello,
Thank you for sharing your positive experience with us! We're thrilled to hear that our team's hospitality and the smooth transaction process contributed to a great experience for you. However, we would love to know how we could have earned your 5-star review. If you would like to share further feedback, please email us at customerfeedback@webuyanycarusa.com.
We appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Nazel, on behalf of webuyanycar.com
Mr Roshawn the go-to
Mr. Roshawn was very diligent, thorough, detailed, approachable & versed.
August 18, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Keyana,
Mr. Roshawn truly embodies our commitment to our customers, ensuring thoroughness in all he does. Thank you for the positive feedback! We're glad to have him on our team and happy he could assist you so well.
Kind regards,
The Customer Experience Team at We Buy Any Car
Great experience!
We were met promptly. The entire process was clearly explained to us and if we had any questions, they were answered. Process was easy and the branch manager is an amazing person! Very personable and thorough!! Will def recommend!!!
August 13, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Brittany,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear you had a prompt and easy experience with us. Our branch manager will be delighted to hear your kind words. We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Customer Experience Team at We Buy Any Car
good service
July 29, 2023
I left feeling that the quote given to…
I left feeling that the quote given to me was not honored and the intent was to offer me $5k less from the very beginning. Everyone was friendly though.
July 27, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi Trina,
Thanks for taking the time to leave feedback about your experience. We can assure you we take feedback seriously and don’t want our customers to feel upset leaving their appointment.
Our online valuation tool is great for getting an idea of what your car is worth but it’s based on the limited information given to us and doesn’t constitute a firm offer from webuyanycar.com. Like any other reputable buyer we price vehicles based on condition. We must perform a physical appraisal of every vehicle before making a firm offer.
We do pride ourselves on transparency. Unlike dealerships who take your car around back and hold it hostage, we invite you to join us during the inspection process so you can see what we see. We’re not worried about normal wear and tear but large ticket items that would impact the mechanical and safety features of a vehicle. If damage is discovered we do reserve the right to make a revised offer as we have to take any vehicle issues into consideration when pricing a car.
We take detailed notes, photos and videos of all our inspections. A member of our leadership team will do a full review to ensure your inspection was performed correctly, you were treated fairly, and everything was communicated clearly. If we made a mistake, we’ll gladly make it right.
We will be reaching out to you by phone to listen to your feedback and see how we can restore your faith in our business. We truly appreciate your business and look forward to speaking with you real soon.
Kind regards,
Kevin, on behalf of webuyanycar.com
Ben was very friendly and professional
Ben was very friendly and professional. He explained everything he was doing step by step which was very informative. I would definitely refer this company to friends and family.
July 16, 2023
I feel as though I was ripped off
I feel as though I was ripped off. Yes there were issues with the car but the pristine interior was worth more than what they paid. If you have other options, take them. Use this place as a last resort.
June 16, 2023
Reply from We Buy Any Car® USA - Lawrenceville, GA
Hi John,
Thank you for taking the time to share your feedback and for choosing webuyanycar.com to sell your 2009 Audi A6.
We are certainly not in the business to rip off our valued customers and we're sorry to learn that you did not have a positive experience using our services. Our Leadership Team has tried reaching out to you several times and we regret that we were unable to reconnect and address your concerns directly. You should have received voicemails and emails from us.
At webuyanycar.com, our primary goal is to offer a convenient, quick, and stress-free solution for those looking to sell their car, while providing a fair and transparent evaluation process. Our team uses a comprehensive set of factors for vehicle valuation including make, model, year, mechanical condition, exterior condition, and indeed, interior condition. We strive to ensure our valuation is as competitive as possible given these conditions and the current market.
Unfortunately, there were quite a few issues that were not declared when you requested the online valuation estimate. Our records indicate that you did disclose the cracked rear bumper, but otherwise, you stated that the vehicle was in good physical and mechanical condition. In addition, you selected the upgraded "Premium Plus" trim level which has a higher value than the base "Premium" trim level on your Audi.
Our professional appraisal also discovered that the check engine light was illuminated, the air conditioning was blowing warm air, and a test of the vehicle's diagnostic computer returned numerous fault codes. It also alerted us to the fact that the trouble codes had been cleared 14 miles prior to arriving at our branch.
Our objective is to buy the car at a price reflective of its resale value, taking into account any issues which have a tangible impact on the resale value. Buying the car at a price that is fair to the customer and allows us to take a modest margin is the aim and we're sorry the price did not meet your expectations.
We remain committed to giving you a positive customer service outcome and our Customer Experience Team at corporate is also here to help. We value the opportunity to connect with you and find a way to restore your faith in webuyanycar.com. We would love to hear from you, and you can reach us at customerfeedback@webuyanycarusa.com.
Warm regards,
Nazel, on behalf of webuyanycar.com
Good evaluation
Roshan did an very comprehensive evaluation to find things on the vehicle that I had missed.
June 13, 2023
Due to an issue with my odometer I was…
Due to an issue with my odometer I was able get the purchase offer that I’d hoped for but Ben was incredibly nice, professional and informative. This was best experience I’ve ever had selling a car.
Great job
June 8, 2023
Ben was great good communication…
Ben was great good communication throughout the process.
June 8, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.