Terrie is amazing at her job!! Professional, courteous and respectful! I appreciate how easy she made the transition experience. Thank you Terrie, because of you, I would use this company again... See more
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Had a great experince. Terri was profesional, honest, and personable. She did a thorough and fair assesment and worked to a fair car valuation. She took the time to expain in detail her inspection... See more
Company replied
Very good experience working with Deborah Nelson at the Melbourne location. She was very accommodating and took care of my 87 year old mother as she couldn't drive anymore and was therefore selling h... See more
Terrie Johnson was helpful, friendly, would tell you step by step the process. I felt like she was helping me get the best price for my car. This was our first experience with We Buy Any Car and it... See more
Company details
About We Buy Any Car® USA - Melbourne, FL
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
3238 West New Haven Avenue, 32904, Melbourne, FL, United States
- (321) 361-4727
4.9
Excellent
545 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome job
May 26, 2026
Terrie is amazing at her job!
Terrie is amazing at her job!!
Professional, courteous and respectful!
I appreciate how easy she made the transition experience.
Thank you Terrie, because of you, I would use this company again.
Daniel
May 27, 2026
Great experience
Terrie was very friendly and explained the process and described each step. Would have liked more for my car but it was a fair offer.
May 22, 2026
This company's offer was the lowest in…
This company's offer was the lowest in the market, basically an straight insult to even mention this. They offered $6000 below CarMax, Carvana and a local dealer.
Just wasted an hour of my time for them to take 100 pictures and recordings. I thought this was an ok company but changed my mind and never will go back again. BTW for those local the location is in a old strip mall in Melbourne.
May 20, 2026
Unprompted review
Reply from We Buy Any Car® USA - Melbourne, FL
Update 5/26/2026
Hi ArthurV,
Thank you for taking our team's call to discuss your experience. We're sorry that we couldn't meet your expectations on price.
We did check what CarMax had offered, and our final offer was very well positioned by comparison. If the sale to them doesn't work out for any reason, we would be glad to assist.
Our team in Melbourne, FL has earned a 4.9-star rating across 542 verified customer reviews on Trustpilot (https://www.trustpilot.com/review/webuyanycarusa.com/location/melbourne-fl). Those reviews reflect the experience we work to deliver at every appointment and we're sorry that our team was unable to provide you with the same legendary customer service experience on this occasion.
If anything remains unresolved, our Customer Experience Team would welcome the chance to hear from you directly at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Hi ArthurV,
Thank you for choosing webuyanycar.com and for taking the time to share your feedback following your visit to our Melbourne, FL location. We're sorry to hear that our offer didn't meet your expectations.
Our online valuation is based on the information provided by the customer. The final offer reflects the verified condition and history of the vehicle after a professional, in-person appraisal. In this case, our appraisal identified two findings that materially impacted resale value:
• Our diagnostic tool detected that the vehicle's trouble codes had been recently cleared prior to your appointment, which raises concerns about underlying issues that may have been masked
• The vehicle's history report showed prior accident damage with diminished value, which carries through to the wholesale and retail market regardless of repair quality
The photographs and documentation taken during your appointment are part of our standard appraisal process. We document every vehicle thoroughly so that our offers are defensible, transparent, and tied to verifiable condition findings rather than guesswork. We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation.
Regarding the offers you received elsewhere — we genuinely cannot speak to how other buyers arrive at their numbers. We have nothing to gain by undervaluing a vehicle. We are a buyer in a competitive market with thousands of branches, and our valuations are guided by national market data, vehicle history, and the in-person inspection. If we cannot make a competitive offer on a given car, that is the right outcome for both sides and we never want a customer to feel pressured to sell.
We're sorry we couldn't reach an agreement on this occasion. If you'd like to discuss your experience further, please don't hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.
We'd welcome the opportunity to earn your business in the future. This review has been escalated to our leadership team and our Area Manager will be reaching out to you directly to see how we can address your concerns and restore your trust in We Buy Any Car.
Warmest regards,
Kevin, on behalf of webuyanycar.com
Terri johnson helped us both times to…
Terri johnson helped us both times to the best of her abilities, she is awesome.
May 12, 2026
Very knowledgeable and polite in…
Very knowledgeable and polite in assessing the vehicle. We felt like the offer was very fair.
May 10, 2026
Terrie was very helpful and respectful…
Terrie was very helpful and respectful every step of the process.
May 5, 2026
A+, super service!
Terrie was excellent and made selling our car a breeze. She helped us get the best value we were expecting, if i need to sell a car again i will definitely use this service again.
April 30, 2026
Terrisa did
April 26, 2026
Terrie made sure she was thorough with explaining the process
Terrie made sure she was thorough with explaining every step with me. She tried her best to get a fair price for my vehicle. She was very patient and listened to my concerns.
April 24, 2026
she took all the features that i had…
she took all the features that i had added to the car ...plus the fact of only 6000 miles. she worked to get the money i wanted great job
April 25, 2026
My experience with them was awesome
My experience with them was awesome. She made the whole process quick and easy and I felt very comfortable with her. She seemed very experienced in her work and was very friendly. They made a good offer towards my vehicle and I was very happy when I left.
April 23, 2026
Terrie Johnson was helpful
Terrie Johnson was helpful, friendly, would tell you step by step the process. I felt like she was helping me get the best price for my car. This was our first experience with We Buy Any Car and it was a very positive one. I would recommend this company and Terrie Johnson to others. Sharon Fernbach 4-19-26
April 19, 2026
Terrie was professional very…
Terrie was professional very knowledgeable about her job and felt very comfortable dealing with her.
April 19, 2026
Quick and easy
Quick and easy. First time I've ever felt like I got a good deal with with a car transaction.
April 9, 2026
Terrie is so knowledgeable
Terrie is so knowledgeable. She provides superior customer service. Extremely helpful and displays the knowledge of cars, the process and how your company works. This was our second car. Very satisfied and highly recommend Terrie and WeBuyAnyCar. Thank you!
April 4, 2026
Reply from We Buy Any Car® USA - Melbourne, FL
Hi Scott,
Coming back for a second car is a great endorsement — good to hear Terrie made it a positive experience again. Hope to see you down the road.
Thanks again,
Jeremy, on behalf of webuyanycar.com
Terrier was friendly and professional
Terrie was very professional and friendly. She followed a specific sequence in evaluating my truck. Once complete, she presented me with a fair offer. The whole procedure was quick and easy. I left the office with a check in hand.
April 1, 2026
Reply from We Buy Any Car® USA - Melbourne, FL
Hi John,
A thorough evaluation, a fair offer, and a check in hand — that's the experience we aim for. Thank you for choosing our Melbourne location and for taking the time to share your feedback.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Terrie handled everything with grace
Terrie handled everything with grace, ease, and timeliness. Thank you for a great experience.
March 27, 2026
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