We Buy Any Car® USA - Rock Hill, SC Reviews 

311
TrustScore 5 out of 5

4.9

120 N Anderson Rd, Fairfield Plaza, 29730 Rock Hill, SC, US


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Rated 5 out of 5 stars

The whole process was very easy. Robert is excellent at what he does, was a great help when explaining through the process. Before coming to your offices, I was concerned, however, Robert was so good... See more

Rated 4 out of 5 stars

Had a good experience at the Rock Hill location. Tregene was right on time for our appointment. She carefully went over the car and the offer as expected. There was a problem with how the paperwork... See more

Rated 5 out of 5 stars

While it did take a few follow up calls to get the mobile appraisal lined up, the service was convenient and efficient. Everything was handled same day and the offer was fair. The check was cut immedi... See more

Rated 5 out of 5 stars

The process was simple and everyone involved was very nice and professional and even offered an Uber voucher so I could get back home. It was a tough time as I was selling my daddy’s car - he recentl... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Rock Hill, SC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 120 N Anderson Rd, Fairfield Plaza, 29730, Rock Hill, SC, United States

  • (803) 904-7773

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

7,639 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommend this location to sell your car

This was our second fantastic experience selling to We Buy Any Car. Tregene helped us both times. With our second car, there was a title discrepancy. Tre called the DMV and our bank to make sure that we had the right documentation for the sale. Immensely helpful on a busy day for us. The other associate, Robert was very pleasant with us as well. So much better than selling on Craigslist or to a dealer. Thanks so much for the great customer service and sale price!

November 11, 2023
Rated 1 out of 5 stars

It is a reverse car sales shakedown

It is a reverse car sales shakedown. I didn’t lie about the condition of the car ion the online survey. But when I got to the office, the buyer made up some lame story about their computer having the wrong model, an LS instead of an LT. Now the model comes from the VIN. Now he can only offer me $1600 less. At least The CarMax online offer was up front which was the same in the end. Be honest be upfront and not a better deal.

October 15, 2023
We Buy Any Car® USA - Rock Hill, SC logo

Reply from We Buy Any Car® USA - Rock Hill, SC

Hi Alan,

Thank you for taking the time to alert us to your feedback. We strive to offer every customer 5-star service and we’re sorry we couldn’t earn your positive review. Communication and transparency are at the heart of everything we do, that’s why we’ve earned a 4.9 rating from almost 50,000 genuine customer reviews.

We maintain comprehensive records, including detailed notes and photographs, of the entire appraisal process, starting from the moment a customer requests their initial online valuation estimate. A member of our leadership team examined the online activity, listened to the recorded calls, and reviewed the inspection notes. Our records indicate that during the online valuation, you chose to use our drop-down menus to tell us about the year, make, and model of your car, the VIN was not disclosed online.

It is normal practice for Branch Managers to request the VIN during the pre-appointment confirmation call so we can research further into the vehicle and alert customers to any issues prior to traveling to our offices. Unfortunately, the appointment was booked online about 10 minutes prior to the start of the appointment. This did not leave adequate time to perform the pre-appointment phone call and run the VIN on the vehicle.

We do accept walk-ins and are happy to book immediate appointments, however, occasionally this creates a situation where the information provided to us online does not accurately reflect the vehicle that arrives at the branch. Regrettably, that is what occurred in this instance as the trim level entered online was the 2.4L 2LT version of the Chevy Equinox, and when we decoded the VIN it was actually the less desirable LS version. This negatively impacted what we could offer for the vehicle.

We appreciate you taking the time to speak with Area Manager, Nicholas. We hope he was able to listen to your concerns, address your feedback, and restore your faith in our service. We’re sorry we couldn’t meet your expectations on price, but we remain committed to giving you the positive outcome you deserve, If there is anything else we can do, please don’t hesitate to reach out to Area Manager, Nicholas or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Thumbs up

It was a great experience. Wonderfully pleasant staff and ease of process.

October 14, 2023
Rated 5 out of 5 stars

Great place!

Robert was great to work with, he was knowledgeable and honest and I got a good deal on my SUV. I had a great experience!

August 29, 2023

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