We Buy Any Car® USA - Strongsville, OH Reviews 

343
TrustScore 5 out of 5

4.8

15133 Pearl Rd, 44136 Strongsville, OH, US


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Rated 4 out of 5 stars

The process is pretty straightforward and efficient (easy to make an appt., great location, friendly staff, review of paperwork, evaluation of the car) but the price negotiation process still leaves o... See more

Rated 5 out of 5 stars

Michael at the Strongsville branch made my experience easier than I anticipated. He explained the evaluation process throughly. No pressure tactics and I received a fair value for my vehicle. The expe... See more

Rated 5 out of 5 stars

Working with Niko made the entire process easy. Great friendly guy while taking care of business explaining every step of the process, forms, car review etc. He gave me a fair trade in value for my 2... See more

Rated 5 out of 5 stars

Zach was excellent and very patient when answering my many questions. I knew exactly what my options were after a thorough examination of my car in order to make a very difficult decision easier. I wi... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA - Strongsville, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

343 reviews

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4.8

All reviews

(343)

7,666 reviews in the last 12 months

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Rated 5 out of 5 stars

Fair

Alyssa is kind, courteous, helpful, extremely knowledgeable, honest, fair, and a hard worker. Give her a raise! tks92058.

June 3, 2025
Rated 5 out of 5 stars

Effortless Experience – Alyssa Took Care of Everything

I had such a great experience working with Alyssa at the Strongsville branch!. From the very beginning, she made the whole process of selling my car smooth and stress-free. She was incredibly efficient and walked me through each step with clarity, which gave me a lot of confidence. What stood out most was how safe and comfortable she made me feel throughout the entire transaction—something that’s so important when selling a car. She combined professionalism with a genuine, approachable attitude, making what could have been a stressful situation surprisingly easy. I truly appreciate her help and highly recommend working with her if you’re considering selling your car.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Get Additional Offers From Similar Companies

The people we dealt with were polite and courteous. No problems there. The problem is the company policies. Was told on initial phone inquiry that the car must be driveable or the value would only be $100. After spending over $500 (New Battery, inspection, etc.) and after WeBuyAnyCar inspection, we were offered $100. After mentioning a $500 counter offer we were offered $400. The precious metals (platinum, palladium, rhodium) in the catalytic converter alone, are certainly worth more than $400. We didn't haggle and took the offer. In retrospect, we probably should have went another route.

August 11, 2025
We Buy Any Car® USA - Strongsville, OH logo

Reply from We Buy Any Car® USA - Strongsville, OH

---Update---

Hi David,

Just circling back around to thank you for speaking with our leadership team. We're sorry we couldn't address your concerns but are thankful for your time and feedback.

If there is anything we can do, please don't hesitate to email our customer experience team at customerfeedback@webuyanycarussa.com.

Kind regards,
Kevin, on behalf of webuyanycar.com

--------------

HI David,

Thank you for choosing webuyanycar.com and for taking the time to share your experience with our Strongsville, OH branch. We’re truly sorry to hear that your visit didn’t meet expectations and we take your feedback very seriously. A formal complaint has been logged on your behalf, and the Area Manager responsible for our team in Strongsville will be reaching out directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

We’re glad to hear that our team treated you with courtesy and professionalism. That’s the standard we strive for at every branch. However, we understand your frustration regarding the valuation of your 2011 Chrysler 200.

Our online estimates are based on limited information and assume the vehicle is in good working condition with no major reconditioning needs. That’s why we always conduct a professional in-person appraisal before making a final offer. Customers are invited to join the appraisal process so they can see what we see and ask questions throughout.

During the appraisal of your Chrysler 200, our team identified several issues that went beyond what we consider fair wear and tear for a vehicle of this age and mileage, including:

- Exterior & Structural: Cracked bumper, , damaged side mirror housing, damaged alloy wheel, and multiple areas of rust (door, fender, hood, both rocker panels).
- Mechanical: Worn front brake pads and suspension noise..

These factors significantly impact the resale value and required reconditioning costs. While we understand your point about the catalytic converter, our valuation reflects the vehicle as a whole, including its condition and market demand. We are not a junkyard, and do not break down vehicles for parts.

We appreciate that you accepted the offer and regret that you now feel another route might have been better. Our goal is always to provide a transparent, pressure-free experience, and we’re committed to making things right when we fall short.

If you have any further concerns, please don’t hesitate to reach out to our customer experience team at customerfeedback@webuyanycarusa.com. Our Area Manager will be reaching out to you soon to discuss your appointment, please be on the lookout for our calls.

Warmest regards,
Jeremy, on behalf of webuyanycar.com

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