We Buy Any Car® USA - Strongsville, OH Reviews 

343
TrustScore 5 out of 5

4.8

15133 Pearl Rd, 44136 Strongsville, OH, US


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Rated 4 out of 5 stars

The process is pretty straightforward and efficient (easy to make an appt., great location, friendly staff, review of paperwork, evaluation of the car) but the price negotiation process still leaves o... See more

Rated 5 out of 5 stars

Michael at the Strongsville branch made my experience easier than I anticipated. He explained the evaluation process throughly. No pressure tactics and I received a fair value for my vehicle. The expe... See more

Rated 5 out of 5 stars

Working with Niko made the entire process easy. Great friendly guy while taking care of business explaining every step of the process, forms, car review etc. He gave me a fair trade in value for my 2... See more

Rated 5 out of 5 stars

Zach was excellent and very patient when answering my many questions. I knew exactly what my options were after a thorough examination of my car in order to make a very difficult decision easier. I wi... See more

Company replied


Company details

  1. Car Dealer

About We Buy Any Car® USA - Strongsville, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

343 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(343)

7,698 reviews in the last 12 months

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Rated 5 out of 5 stars

A feeling of confidence

Zach was excellent and very patient when answering my many questions. I knew exactly what my options were after a thorough examination of my car in order to make a very difficult decision easier. I will forever miss my car but I’ll always be glad I chose We Buy Any Car for their honesty and integrity.

August 12, 2025
We Buy Any Car® USA - Strongsville, OH logo

Reply from We Buy Any Car® USA - Strongsville, OH

Hi Chris,

Thank you so much for the kind words and for choosing webuyanycar.com! We're thrilled to hear that Zach provided you with excellent service and took the time to patiently answer all your questions. Making a tough decision like parting with a beloved car is never easy, and we're glad Zach's thorough approach helped make the process smoother for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Alyssa was very knowledgeable and…

Alyssa was very knowledgeable and courteous. the only down side was the low ball offer was ridiculous, if i had use for the truck i wouldve just kept it or donated it to a charity...the rust while present on the frame was not as bad as the person on the phone was putting it out to be. keep her, shes good

July 19, 2025
Rated 5 out of 5 stars

Josh was friendly and professional

Josh was friendly and professional. He took care of us quickly. The experience was just as advertised. We had our check after signing a few papers. I would definitely use this service again.

April 26, 2025
Rated 3 out of 5 stars

DOC Fee

I do not like DOC fees because they are a rip off, this is money you put in your pocket

March 25, 2025
We Buy Any Car® USA - Strongsville, OH logo

Reply from We Buy Any Car® USA - Strongsville, OH

Hi Frank,

Thank you for taking the time to leave a review about your experience. We’re sorry to learn our doc fee soured your overall experience. Our leadership team values your business and has made many attempts to reach out to you directly to address your concerns.

Most reputable car buyers charge a doc fee to complete the paperwork the government requires to legally transfer ownership of a vehicle. We Buy Any Car is no different, but our doc fee is one of the most competitive in the industry.

We believe in being transparent and upfront with our customers. Hopefully the Branch Manager covered our doc fee during the pre-appointment confirmation call as is our policy. We also list our doc fee on our website and in emails you receive about your valuation.

We record all calls for quality and training purposes and our leadership team will pull the calls to ensure we followed our typical procedure. If we made a mistake, we will gladly make it right. We don’t want something simple stopping you from having a 5-star positive experience.

Thank you again for leaving a review and choosing webuyanycar.com. If there is anything else we can assist you with, please reach out to us at customerfeedback@webuyanycarusa.com

Kind Regards,
Mike, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Professional

I used we buy any car in the past and used it just recently. Same great experience selling my car. Spencer explained the process and was very through with the paperwork. I also choose we buy any car versus me selling the car myself, because of so many scams out there, you don't know who to trust. You can definitely trust we buy any car. Thanks Spencer for a great experience.

March 11, 2025
Rated 5 out of 5 stars

I had such a great experience

I had such a great experience with WBAC.com. Firstly .. they offered more than anyone else (and I worked a lot in this). Secondly - Spencer was excellent. He performed his walk around, explaining everything whilst doing so, was friendly and polite.
They paid what I was offered on my quote and I was out within an hour.
Great experience!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, seamless and exceptional service

I couldn’t have asked for a better experience! Niko was absolutely amazing—friendly, professional, and incredibly efficient. He made the entire process smooth and seamless, handling everything with care and expertise. From start to finish, the transaction was hassle-free, and I felt confident and comfortable every step of the way. I highly recommend his service to anyone looking for a stress-free car selling experience. Truly outstanding!

January 30, 2025
Rated 4 out of 5 stars

I liked the personal touch.

I liked the personal touch and thorough inspection. I would have liked to gotten more for the car than was offered.

January 18, 2025
We Buy Any Car® USA - Strongsville, OH logo

Reply from We Buy Any Car® USA - Strongsville, OH

Update 1/29/2025 - Thanks so much for taking time to speak with Area Manager Gary about your customer service experience. We constantly strive to serve our customers better and value feedback as an opportunity to improve. I hope Gary was able to address any concerns and restore your faith in webuyanycar.com.

-----------------------------

Hi Tom,

Thank you for taking the time to review your experience at our Strongsville Ohio branch. We are happy to hear that you were treated personably and with professionalism. It is our goal to provide all customers with exceptional customer service when selling their vehicle. A member of our leadership team will be reaching out to connect 1-on-1 in order to learn what we could have done differently during your appointment.

As you mentioned, we do conduct a thorough inspection of each vehicle prior to purchase. We are glad to hear you were invited to join this process, and hope this helps provide transparency to all customers. Like all reputable car buyers, we must take the results of this inspection into account when determining a final offer on each and every vehicle.

During our inspection, we did notice a few key issues that ultimately hurt the value of your 2010 Toyota Prius. Multiple dashboard lights were illuminated during the inspection including the ABS light, traction control light, and the driver’s position break light. We also noticed rust damage on the roof panel. Unfortunately, these issues negatively impacted the final valuation of your vehicle.

Thank you again for taking the time to review your experience with the team at our Strongsville Ohio branch. Since we always strive to provide a 5-star experience, we would like to connect with you personally to see what more we could have done to give you the customer service all customers should expect. I have alerted your local Area Manager of your concerns, and they will be reaching out shortly. Please be on the lookout for our calls, and we hope to connect soon.

Regards,
Mike, on behalf of webuyanycar.com

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