WeBuyAnyPhone.com Reviews 46,836

They offer you a price online then when they get the phone the offer is more than halved! I know my phone was in perfect condition however they show a video of some random phone and say it is yours with scratches all over it

Avoid this company at all costs as they will just rip you off

Offer dropped from £100 to £30 on a faultless and clean condition phone. Don’t trust the valuation. It’s a scam.

Friendly and super helpful

Fast and helpful

Webuyanyphone offered me £603 for an iPhone 16 Pro 256GB, a perfectly reasonable figure and broadly in line with what Apple were offering.

Then the phone arrived for its “inspection process”, where a few hairline scratches, the sort every used phone acquires simply by existing in the same atmosphere as its owner, apparently transformed it into something bordering on archaeological debris. Revised offer: £400.

Hardly and 'adjustment'.. more like a shakedown.. bait
with better branding.

I declined, naturally, and was then charged £15 to have my own phone sent back to me. So the model appears to be: advertise an attractive price, discover that a used phone is, in fact, used, slash the offer by a third, then charge the customer for escaping.

Is it a clever business model? I don’t know. Is a seagull clever for swooping down outside Greggs and taking your sausage roll?

In my case: offer £603, find a few hairline scratches once the phone is safely in their possession, reduce the price to £400, then charge £15 for its return when I decline. It is not sophisticated commerce. It is a mugging with a returns label.

I had Mohit help me sort out issues relating to pricing, and he was super helpful.

Mohit was very helpful

Terrible behaviour. I was quoted £429 for my handset. No visible damage at all, with screen protector still on, underneath the screen is immaculate. Offered £129 on receipt alleging damage and that I'd misdescribed the condition. They then charge me £9 to send it back. Extremely misleading and and cannot recommend as a result. Very poor business practice, I should have taken notice of the reviews below.

Quoted £311 for my Samsung S23 Ultra, in excellent condition, they offered me £70 once they received my phone, Spoke to Sakul from Webuyanyphone, asked for him to send my phone back and he sorted it with minutes, thank you Sakul,

Good Customer service

Mohit dealt with my problem very quickly and effectively

Really friendly and very helpful

I think this company is very misleading. They offered me £463 for my phone before sending it, I have only had I 18 months and I thought it was in good condition for a phone if this age: and iPhone 15 max pro. It passed all 27 checks on its workings and yes the screen has some scratches and the side had some, however this isn’t a brand new untouched phone. They offered me £235, less than half what they offered me before I sent it. This I feel is misleading and other companies offered me more than that even if I described the condition as poor which it is far from. I said I thought this was too low and they would only increase to £250. I think this company reel you in and then when they get your phone offer you a low price.

Was helpful with answering questions and reassurance with process

Contacted Anoop via whatsapp for a payment query. Very polite and a pleasure to have such great customer service. Well done!

Sent them 2 iPhone 15 pro’s (one was only 5 weeks old) which their site said were worth £420 each in good condition. After 1 week received an email with their valuation dropped to £215 per phone citing slight wear on these phones. I phoned them and asked for the phones to be returned which prompted them to raise the price to £280 per phone. My question is this, do they need to be brand new in a sealed box to get the quoted £420 or are these costings used to get you to send your phones to them. I for one will not use them again.
And the icing on the cake is they charge you £9 per phone to return them.
My advice is, what they say they are worth for the condition that they are in, half it and if you’re happy with that price then go ahead with the sale.

Very helpful and fast customer service

Really happy with my experience, so quick and easy to do