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We Buy Books Reviews 

20,183
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be very efficient and straightforward, appreciating the ease of the process from scanning books to arranging collection. Many people highlight the quick payment system, with funds often credited to their accounts promptly after processing. The convenience of clearing out large quantities of books and giving them a second life is a significant positive for many users. However, some reviewers were not happy with the pricing, noting that offers for books can sometimes be very low, leading to disappointment. There are also occasional issues with the product identification system, where ISBN scans can incorrectly identify books, requiring manual correction. Additionally, some customers expressed frustration with the number of books rejected or the cost of packaging, which can reduce the overall value of the service.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its ease of use for selling unwanted books, CDs,... See more

Payment

Customers consistently note positive experiences with payment, highlighting a generally quick and efficient... See more

User experience

Clients share positive opinions on user experience, frequently describing the app and website as easy to use,... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use, with many... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices offered for books to be low,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 5 out of 5 stars

I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more

Company replied

Rated 5 out of 5 stars

We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,183)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy to navigate good…

Very easy to navigate good communication will use this company again fair price paid quick and easy.

June 23, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We really appreciate your support.

Rated 5 out of 5 stars

Good fast payment

Good fast payment

June 23, 2026
We Buy Books logo

Reply from We Buy Books

We are happy to hear that everything went smoothly. Thank you for sharing your experience.

Rated 5 out of 5 stars

I was able to sell a number of books…

I was able to sell a number of books very easily and they were picked from my home on the day I chose. My only disappointment was in the number of books that were rejected

June 16, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re pleased to hear that you found our service easy to use and that the home collection process was convenient. We appreciate your feedback regarding the number of books that were not accepted and will take your comments into consideration as we continue to improve our service. Thank you for choosing WeBuyBooks!

Rated 3 out of 5 stars

Not the best experience

Sent a whole lot of books in one parcel, worth just over £30. Once they arrived it took ages to process the order. Eventually I had notification that they were processed and payment was being made - just under £9! On checking the notification, it noted more than half the books hadn't arrived, yet they were all in one parcel.
I had to raise an enquiry and wait for them to double check my consignment before they finally agreed to send the remainder of my payment.
Not very impressed as I also had problems trying to get the parcel collected in the first place.

June 15, 2026
Rated 5 out of 5 stars

Easy to do and quick service

Easy to do and quick service. Never had
An issue with We Buy Books

June 15, 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Easy peasy !!!!

Scan, pack, send, pick up from your own front door. How convenient. !!! Received payment straight into bank account within a week.
No hassle. Would recommend.

June 22, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found our service convenient and hassle-free, from start to the end. Thank you for your support.

Rated 4 out of 5 stars

Very impressed with the service from WE…

Very impressed with the service from WE BUY BOOKS. Honest, efficient and all promises kept. We have a large CLASSICS collection to sell and will continue to do business with WE BUY BOOKS.

June 22, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re delighted to hear that you’ve been impressed with our service and found us honest, efficient, and reliable. We truly appreciate your support and thank you for choosing WeBuyBooks!

Rated 4 out of 5 stars

Useful way to declutter despite the…

Useful way to declutter despite the measly recompense

June 22, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re pleased to hear that you found WeBuyBooks a useful way to declutter. We appreciate your review and thank you for choosing our service.

Rated 5 out of 5 stars

AMAZING COMPANY AND SO EASY TO USE

AMAZING COMPANY AND SO EASY TO USE. THANK YOU FOR EVERYTHING.

June 10, 2026
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Reply from We Buy Books

Thank you for your feedback. We’re delighted to hear that you found our service so easy to use and had such a positive experience with WeBuyBooks. Thank you for choosing us!

Rated 5 out of 5 stars

Good as new

Purchased a talking book off this company via Amazon. I love talking books but, in my experience, they tend to be few and far between, which is a great shame. Moreover, when I do buy them on-line, they tend to arrive in pretty grim condition, with a broken case or scratched discs or both. Not in the case of WeBuyBooks, however. The talking book arrived promptly, and both the casing and the discs were in excellent condition. Very pleasing. Rival companies should take note.

June 25, 2026
Unprompted review
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Reply from We Buy Books

Thank you for taking the time to share your experience. We take great care to ensure our items are accurately graded and well packaged, so it’s wonderful to know we met your expectations. Thank you for your kind words and support.

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