Banner for We Buy Books

We Buy Books Reviews 

20,183
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be very efficient and straightforward, appreciating the ease of the process from scanning books to arranging collection. Many people highlight the quick payment system, with funds often credited to their accounts promptly after processing. The convenience of clearing out large quantities of books and giving them a second life is a significant positive for many users. However, some reviewers were not happy with the pricing, noting that offers for books can sometimes be very low, leading to disappointment. There are also occasional issues with the product identification system, where ISBN scans can incorrectly identify books, requiring manual correction. Additionally, some customers expressed frustration with the number of books rejected or the cost of packaging, which can reduce the overall value of the service.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its ease of use for selling unwanted books, CDs,... See more

Payment

Customers consistently note positive experiences with payment, highlighting a generally quick and efficient... See more

User experience

Clients share positive opinions on user experience, frequently describing the app and website as easy to use,... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use, with many... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices offered for books to be low,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 5 out of 5 stars

I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more

Company replied

Rated 5 out of 5 stars

We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,183)

1,500 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift efficient service.

Easy to log books and to arrange home collection. Swift payment.

June 26, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We really appreciate it.

Rated 5 out of 5 stars

Result!

Efficient service. Easy to use. Prompt actions.

June 18, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your review.

Rated 5 out of 5 stars

Excellent prompt service

Very easy to scan, pack and print label, took to local convenience store and received payment in no time at all. I was kept up to date with regular emails explaining each process before issuing payment. Excellent service

June 23, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We’re delighted to hear that you found our service easy to use, from scanning and packing your books to printing the label and receiving your payment. Thank you for your kind words and for choosing WeBuyBooks!

Rated 5 out of 5 stars

Very good service

Very good service. Money arrived quickly into my account. Would definitely recommend and will be using again.

June 25, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate it.

Rated 5 out of 5 stars

I have used We Buy Books several times…

I have used We Buy Books several times since my husband died to clear some of his book collection. I find them very easy to deal with. The posting of packages off to them is simple, I have my post man pick them up from my home.
The people at WeBuyBooks are very helpful and I can throughly recommend them as a great company to deal with.

June 3, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. We’re very sorry for your loss, and we’re grateful that you chose WeBuyBooks to help you clear part of your husband’s book collection. Thank you for your kind words. We truly appreciate your support.

Rated 5 out of 5 stars

I was very happy with your service.It…

I was very happy with your service.It has been a great help clearing my house since the death of my dear wife. I have more to dispose of in the near future.

June 25, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience with us. Our condolences for your loss. We’re very pleased to hear that our service has helped you during such a difficult time. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Fast process

I went through other apps to see which ones made more money from your books and this app did. It was very fast items got picked up a few days later. I’ve got money in my PayPal. Was a little bit worried when I sent the books out and was thinking there’s no updates, but it was just me.

June 25, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you found our app easy to use and that you were pleased with the value offered for your books. We appreciate your feedback and support, and we hope to help you again in the future!

Rated 5 out of 5 stars

Easy pease

So easy to use ,royal mail collect and bring the labels

June 25, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate your feedback and support.

Rated 5 out of 5 stars

Great

Great, simple process, good way to recycle books whilst making a small amount of money in return

June 24, 2026
We Buy Books logo

Reply from We Buy Books

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our process simple. We truly appreciate your support and thank you for choosing WeBuyBooks!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look