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We Buy Books Reviews 

20,183
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be very efficient and straightforward, appreciating the ease of the process from scanning books to arranging collection. Many people highlight the quick payment system, with funds often credited to their accounts promptly after processing. The convenience of clearing out large quantities of books and giving them a second life is a significant positive for many users. However, some reviewers were not happy with the pricing, noting that offers for books can sometimes be very low, leading to disappointment. There are also occasional issues with the product identification system, where ISBN scans can incorrectly identify books, requiring manual correction. Additionally, some customers expressed frustration with the number of books rejected or the cost of packaging, which can reduce the overall value of the service.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its ease of use for selling unwanted books, CDs,... See more

Payment

Customers consistently note positive experiences with payment, highlighting a generally quick and efficient... See more

User experience

Clients share positive opinions on user experience, frequently describing the app and website as easy to use,... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use, with many... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices offered for books to be low,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 5 out of 5 stars

I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more

Company replied

Rated 5 out of 5 stars

We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,183)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great, easy, fair, quick,

June 30, 2026
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Reply from We Buy Books

Thank you very much for your positive feedback.

Rated 4 out of 5 stars

Good process

This was very simple to get the books valued and sent.

June 29, 2026
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Reply from We Buy Books

Thank you for sharing your experience.

Rated 5 out of 5 stars

Great customer service and seamless…

Great customer service and seamless process - would recommend service to others 😊👍

June 30, 2026
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Reply from We Buy Books

Thank you for your review! We really appreciate it. We're glad you had a great experience with our customer service and found the process seamless. Thank you for your support :)

Rated 5 out of 5 stars

Recommend WEBUYBOOKS

Webuybooks are very good at accepting nearly all the books I send.
Not all ways the top prices, but generally a quick payment system.

June 23, 2026
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Reply from We Buy Books

Thank you for taking the time to leave us a review! We're glad you've had a positive experience selling your books with us. Thank you for your support!

Rated 4 out of 5 stars

Overall a good new app service

Being able to instantly value books and build a box for sale was very helpful. We were paid the amount agreed promptly. It's a really helpful service. I would have given 5 stars but for 3 things. 1. Many of my books, purchased as new paperbacks, were only valued at 20p. I removed these from the basket and donated them. 2. It is more difficult to value books without a barcode, I hope they find a way of overcoming this. 3. The Evri delivery hub we were directed to do not print labels like the one we were sent and we had to take the parcel home, sort the label out and then take it back for sending. Maybe the labels can be changed so all Evri places can print them? Small things to improve, but overall a good service and we will be using it again.

June 30, 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We're glad you found the process easy. We also appreciate your feedback on book valuations, barcode-free books, and the Evri label experience. Thank you for your support!

Rated 5 out of 5 stars

A straightforward service

A straightforward service. Books into box and post office picked up and a couple of days later the money was in my bank.
Great

June 23, 2026
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Reply from We Buy Books

Thank you for your review! We're glad you found the process straightforward and that your payment arrived quickly. We really appreciate your support!

Rated 1 out of 5 stars

We Steal Books

One star is too many!! Sent a few boxes and received the payment I expected with no problems. Then I sent a larger consignment including some more high value books (one quite rare). Lo and behold, some of the books they’d agreed to buy and I had definitely packed were apparently ‘missing’ and others were ‘damaged’ and I would not receive the amount they’d initially quoted. All the books I’d ever sent were in very good or excellent condition and it could hardly be a coincidence that it was the higher value books that were ‘damaged’ and the rare one that was ‘missing’. This is blatant out and out criminality; I’d go so far as to say theft. They pay out on your first consignments to get you hooked and then start coming up with excuses not to. What a great business model, rare books for free! And just bear in mind they will refuse to prove the ‘damage’ to you or even return what is YOUR property (they told me these books would be pulped. As if!!) and as for proving that a book I know I included is somehow ‘missing’…how do you do that? Well done on whoever came up with this scam at We Steal Books. I no longer buy their books from any online platform and be aware they sell under different names. They need investigating by Trading Standards at the very least. Be warned.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect 👌🏻 as always

Perfect 👌🏻 as always, thank you!

June 26, 2026
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Reply from We Buy Books

Thank you for your review! We really appreciate it. We're so glad everything went smoothly. Thank you for your continued support!

Rated 4 out of 5 stars

An easy

An easy, user friendly site,

June 24, 2026
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Reply from We Buy Books

Thank you for sharing your experience.

Rated 4 out of 5 stars

Generally a good service.

We send them books, cds and dvds where they offer a reasonable price. However, the number of items they accept is reducing as is the amount paid.
We use Royal Mail to collect our parcels and this works very well. The parcels arrive quickly and we are paid promptly.

June 19, 2026
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Reply from We Buy Books

Thank you for taking the time to leave us a review! We're glad you've had a positive experience using our service. We appreciate your feedback and your continued support!

Rated 1 out of 5 stars

Used we buy books for years without…

Used we buy books for years without issues but recently had most of the offers rejected after sending for reasons that they wouldn't provide evidence for it happened about 5 times in a row and when I tried to give feedback rather than a bad review was treated in a really patronising manner

June 19, 2026
Rated 5 out of 5 stars

Smooth transaction

Really easy process from start to end, great way to reuse books you had lying around and a bit of extra income always helps

June 26, 2026
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Reply from We Buy Books

Thank you for your review! We're so glad you found the process easy. We really appreciate your support!

Rated 5 out of 5 stars

Easy to use service

The whole process from beginning to end was quick and easy to manage. My payment arrived in my account very quickly so I am very pleased with WeBuyBooks, & will use again. Thanks

June 25, 2026
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Reply from We Buy Books

Thank you for your review! We're glad you found the process quick and easy. We really appreciate your support!

Rated 1 out of 5 stars

Complete scam

I sent off a lot of books that were literally scanned and packed straight away into boxes. The amount of books from each box they claim to have “not received” is ridiculous. It’s basically robbery. I have used other book selling sites and not had this issue.

June 18, 2026

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