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We Buy Books Reviews 

20,183
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be very efficient and straightforward, appreciating the ease of the process from scanning books to arranging collection. Many people highlight the quick payment system, with funds often credited to their accounts promptly after processing. The convenience of clearing out large quantities of books and giving them a second life is a significant positive for many users. However, some reviewers were not happy with the pricing, noting that offers for books can sometimes be very low, leading to disappointment. There are also occasional issues with the product identification system, where ISBN scans can incorrectly identify books, requiring manual correction. Additionally, some customers expressed frustration with the number of books rejected or the cost of packaging, which can reduce the overall value of the service.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its ease of use for selling unwanted books, CDs,... See more

Payment

Customers consistently note positive experiences with payment, highlighting a generally quick and efficient... See more

User experience

Clients share positive opinions on user experience, frequently describing the app and website as easy to use,... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use, with many... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices offered for books to be low,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 5 out of 5 stars

I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more

Company replied

Rated 5 out of 5 stars

We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,183)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Really easy app to use and process to…

Really easy app to use and process to follow. Great communication and funds received efficiently and quickly. Can't fault them.

June 8, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found our app easy to use and our process simple to follow. Thank you for your kind words and support.

Rated 3 out of 5 stars

It's a good way to clear some space on…

It's a good way to clear some space on your bookshelves and make a little money. Easy to send with free postage. Amount that is given for books is not brilliant, even for recent publications so you do have to sell a lot to make any decent profit. I sold 15 books and got about £8 .

June 10, 2026
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Reply from We Buy Books

Hello Jane,

Thank you for taking the time to leave a review. We're pleased to hear that you found our service easy to use and that the free postage made the process convenient.

We're sorry that you were disappointed with the valuations you received. Our prices are based on a range of factors, including current supply and demand in the second-hand book market, which means values can fluctuate over time, even for more recent publications.

We appreciate your feedback and hope we'll have the opportunity to buy from you again in the future.

Best regards,
WeBuyBooks

Rated 4 out of 5 stars

Cash better than nothing.

Having decided to dispose of some books, I used WeBuyBooks to see if they were worth selling rather than just throwing them away. I suppose that the valuation was less than I thought it would be but at least I got some value out of selling them. Process was straight forward. Money came quite quickly.

June 9, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re pleased to hear that you found our process straightforward. We appreciate your feedback regarding valuations and are glad that your payment arrived quickly. Thank you for choosing WeBuyBooks.

Rated 4 out of 5 stars

It was straightforward to scan ISBN barcode…

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straightforward and the books saved from recycling as waste. Claiming a bonus was not obvious, as the code was sent by email rather tan being available on the App,

June 16, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re glad to hear that you found the scanning process and overall experience straightforward. We appreciate your comments about older books, bonus code visibility, and the challenges around books we’re unable to accept, and we’ll take these suggestions into consideration as we continue improving our service. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Recommended - Straightforward process

Straightforward process, easy to post - quick payment. Great if you have a large volume of books you want to sell.. or even nominate a charity to receive the funds. Easy and convenient but don't expect a retail price for your second hand books or that they will want all titles.

June 9, 2026
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Reply from We Buy Books

Thank you for your feedback. We’re pleased to hear that you found the process straightforward, convenient, and that the payment was quick. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Great way to make money

Very easy and such a great way to make a bit of money and been good to the environment.
Very clear instructions and case status.
Very quick payment. Will definitely use again.

June 9, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We’re delighted to hear that you found our service easy to use and enjoyed the benefits of giving your books a new home while making some extra money. Thank you for your support.

Rated 5 out of 5 stars

WeBuyBooks review…

App is very easy to use and overall very good at scanning barcodes. The efficient process makes selling books that much easier. Occasionally, some books barcodes are harder to scan than others.

June 15, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re glad to hear that you find our app easy to use and that it has made selling your books a simple and efficient process. Thank you for choosing WeBuyBooks!

Rated 4 out of 5 stars

patient selective scanning yields reasonable offers.

recently the offer price of a number of books has made trading worthwhile.
The free Evri return service seems very effective.
the time taken to examine, inform of the result, and credit payment to a personal account has been reduced.
A bit more guidance of types of book required would save time. A pictorial guide of what blemishes would rule a book out, would help.

June 15, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We’re pleased to hear that everything went smoothly. We appreciate your suggestions regarding clearer guidance on books required. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Excellent Experience

Items received, checked and payment made all on the same day. Excellent.

Also, very easy service to use from start to finish.

June 15, 2026
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Reply from We Buy Books

Thank you for taking the time to share your experience. We really appreciate it.

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