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We Buy Books Reviews 

20,183
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,573 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be very efficient and straightforward, appreciating the ease of the process from scanning books to arranging collection. Many people highlight the quick payment system, with funds often credited to their accounts promptly after processing. The convenience of clearing out large quantities of books and giving them a second life is a significant positive for many users. However, some reviewers were not happy with the pricing, noting that offers for books can sometimes be very low, leading to disappointment. There are also occasional issues with the product identification system, where ISBN scans can incorrectly identify books, requiring manual correction. Additionally, some customers expressed frustration with the number of books rejected or the cost of packaging, which can reduce the overall value of the service.

What people talk about most

Product

Consumers find product to be ambiguous, with many praising its ease of use for selling unwanted books, CDs,... See more

Payment

Customers consistently note positive experiences with payment, highlighting a generally quick and efficient... See more

User experience

Clients share positive opinions on user experience, frequently describing the app and website as easy to use,... See more

Service

Users describe positive interactions with service, highlighting its efficiency and ease of use, with many... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding the prices offered for books to be low,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 5 out of 5 stars

I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more

Company replied

Rated 5 out of 5 stars

We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,183)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

It is ALWAYS a great experience

It is ALWAYS a great experience. Always 100% total satisfaction.

June 1, 2026
We Buy Books logo

Reply from We Buy Books

We're pleased to hear you consistently have a great experience with our service. Thank you for taking the time to share your feedback and for choosing WeBuyBooks.

Rated 5 out of 5 stars

all efficient

June 8, 2026
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Reply from We Buy Books

Thank you for your feedback. We appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Super trade

Super simple to use the app parcel picked up when stated faultless from start to finish

June 5, 2026
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Reply from We Buy Books

Thank you for your feedback. We're delighted to hear that you found the app simple to use and that everything went smoothly. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process, used this service before, and will definitely use it again.

May 29, 2026
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Reply from We Buy Books

We are glad you found our service quick and easy! We appreciate your continued support.

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward with the money - such as it was - arriving within the week.

June 5, 2026
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Reply from We Buy Books

Thank you for sharing your experience. We're glad to hear that you found our service simple to use. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Easy to use and simple instructions

Easy to use and simple instructions, prompt payment, and quick to post. Will use again.

May 29, 2026
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Reply from We Buy Books

Thank you for your feedback. We're delighted to hear that you found our service easy to use. We appreciate your support.

Rated 3 out of 5 stars

Collection did not work

Collection did not work. Don’t understand why.

June 5, 2026
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Reply from We Buy Books

Hello,

Thank you for your feedback. We’re sorry to hear that you experienced issues with your collection.

Our collection service is designed to provide an easy and convenient way to send your items to us, and we apologise that this was not the case on this occasion.

Should you encounter any further issues with a collection, please do not hesitate to contact our Customer Services Team via email, phone, or live chat. They will be happy to investigate the issue and assist you in getting your trade on its way to us as quickly as possible.

We appreciate your feedback and are sorry for any inconvenience caused.

Best regards,
WeBuyBooks

Rated 5 out of 5 stars

As always no issues and fair prices…

As always no issues and fair prices though some a little less than competitors which is unusual.Great efficient service thx

May 29, 2026
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Reply from We Buy Books

Thank you for your feedback. We're delighted to hear that you continue to have a positive experience with our service. We appreciate your support and thank you for choosing to sell with WeBuyBooks.

Rated 5 out of 5 stars

I found WeBuyBooks to be extremely…

I found WeBuyBooks to be extremely efficient, they collected when they said they would, and paid out the amount they quoted.

I have used a couple of these companies and webuybooks comes out on top by a long way.

June 5, 2026
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Reply from We Buy Books

Thank you for your feedback. We're delighted to hear that you found our service efficient and that your collection and payment experience met your expectations. We appreciate your support and thank you for choosing to sell with WeBuyBooks.

Rated 1 out of 5 stars

ISBN Numbers Not Recognised.

I have at the moment over 100 books to sell and yet virtually none of the ISBN Numbers are recognised in your data base. I am sure I am not the only one to have this issue.

June 12, 2026
Unprompted review
We Buy Books logo

Reply from We Buy Books

Hi! Thank you for the feedback which is really useful. Is it possible to send us an e-mail to info@webuybooks.co.uk with the books that are not on the list? All books that have an ISBN code or barcode should be searchable.

Rated 5 out of 5 stars

Good Customer Services

I had an issue and it was resolved professionally, thanks

June 3, 2026
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Reply from We Buy Books

Thank you for your feedback. We're sorry to hear you experienced an issue, but we're pleased it was resolved professionally. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Efficient,easy, good service

Easy to use app, quick turnaround from posting to being paid and they honour the quoted price, unlike another company with a similar offering!

June 4, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We are delighted to hear that you found our app easy to use and that you were pleased with the quick turnaround from sending your books to receiving payment. Thank you for choosing WeBuyBooks.

Rated 5 out of 5 stars

Hassle free...

A really easy and swift transaction - no complaints at all!

June 2, 2026
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Reply from We Buy Books

Thank you for sharing your feedback. We are pleased to hear that you had a positive experience with our service. Thank you for choosing WeBuyBooks.

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