recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more
Company replied
I have used We Buy Books several times this year as I’m clearing out a lot of my late husband’s book collections. I find them a good company to deal with. Ordinary books with barcodes were the most s... See more
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We had many books to dispose of and decided to try this company. They took a fair amount of our books and we were relieved they just insisted on "readable" books unlike other companies that were look... See more
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Company details
About We Buy Books
Written by the company
WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options.
We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free.
Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use.
At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste.
Visit our website: www.webuybooks.co.uk
Contact info
United Kingdom
- 01706 212985
- info@webuybooks.co.uk
- webuybooks.co.uk
4.3
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was very easy to use and quick to…
Was very easy to use and quick to receive money. Its nice to know my books will be reused by someone who needs them.
June 3, 2026
Reply from We Buy Books
We're so happy you found our service easy to use and appreciate your positive feedback! We love that your books will find new homes.
Yes they do very well
Yes they do very well.
Been waiting for pick up the package from Evir, did call the what happen for not pick up. They put phone down without let my wife chance to explain. I have change to post office, they helpful.
June 3, 2026
Reply from We Buy Books
Thanks for the feedback and we will look into the collection of your parcel again.
Reply from We Buy Books
Thanks for taking the time to leave us feedback!
Reply from We Buy Books
We appreciate your positive feedback. We are glad our service met your expectations. We hope to serve you again soon.
Very hard to log in
Very hard to log in, just doesn't let you in. Every time have to reset password. Just not worth the effort
June 17, 2026
Unprompted review
Reply from We Buy Books
Hello Philip,
Thank you for your feedback. We're sorry to hear that you've experienced difficulties accessing your account and that you've needed to reset your password repeatedly.
We understand how frustrating this must be and apologise for the inconvenience caused. We have requested some additional information from you so that we can take a closer look at your account and investigate what may be causing these login issues. Where necessary, we will involve our Tech Team to carry out a more detailed review and work towards a resolution.
We appreciate you bringing this to our attention and hope to have the opportunity to resolve the issue and improve your experience with our service.
Best regards,
WeBuyBooks
Easy to see if they take certain books
Easy to see if they take books. If they can’t take a book they tell you. You get a price as you scan each book. Once done, package is easy to send for delivery. Emailed a confirmation of the amount they will buy them for and the money is transferred easily to my account on completion.
June 2, 2026
Reply from We Buy Books
We're happy to hear that you found the process of selling your books straightforward and appreciated the ease of scanning and receiving payment. We value your positive feedback.
The checking process is inadequate
The checking process is inadequate. I always carefully check that all items listed are sent to webuybooks. An item in a recent box was marked as 'not received' when I know full well that I included it in the box. After several emails, webuybooks honoured my item, which i much appreciate. However, this is not the first time that this has happened and so I feel that greater attention needs to be given to the checking process and systems in place. It makes me reluctant to use webuybooks in the future.
June 9, 2026
Reply from We Buy Books
Hello Teresa,
Thank you for your feedback. We're sorry to hear that you remain concerned about this experience.
We have thoroughly investigated the matter and can confirm that we did not receive the item that was marked as missing. We have double-checked both with the member of staff who processed your Offer and our inventory records, and we maintain that the item was not present in the package when it arrived at our warehouse.
We also found no indication of any damage to the parcel during transit that could have caused the item to have been lost on its way to us.
As you mentioned, despite not receiving the item, we honoured the payment for it as a gesture of goodwill. However, we would like to clarify that we will not be able to make payment for items that are missing from future trades.
We take our checking procedures very seriously and have robust processes in place to ensure all items received are accurately recorded and assessed.
Best regards,
WeBuyBooks
Reply from We Buy Books
Thanks for taking the time to leave us feedback!
The AP is rubbish when compared to the…
The AP is rubbish when compared to the competition, too many hiccups, glitches etc etc.
They tell you oh 17 isnt good enough to sell but 10+ hours have NOT paid for the ones they paid a poor price for.
Constant rating harassment emails from them, thats whats generated this rating.
Vast improvement required to get a better rating. Better off throwing them in the rubbish.
June 9, 2026
Reply from We Buy Books
Hello Tom,
Thank you for your feedback. We're sorry to hear about the issues you've experienced with our app and the overall service.
We take reports of glitches with the app very seriously; however, we have not received any other reports of issues with the app. If possible, could you provide us with more information about the hiccups and glitches you encountered? This would allow us to involve our Tech Team as soon as possible so they can investigate and work to resolve any problems.
We would also appreciate further details regarding the review request emails you mentioned. To our knowledge, these emails should only be sent once, so we'd welcome the opportunity to look into this and correct any issues if they have occurred.
Please contact our Customer Services team via email, phone, or live chat with any additional information. We value your feedback and would like the chance to investigate your concerns fully and improve your experience.
Best regards,
WeBuyBooks
Quick and easy selling process
Quick and easy selling process, despatch system and payment within a week.
June 9, 2026
Reply from We Buy Books
We appreciate your positive feedback! We are delighted to hear you found the selling process quick and easy. Thank you for choosing WeBuyBooks.
Reply from We Buy Books
Thank you for sharing your experience. We are glad to hear that our service was useful.
Reply from We Buy Books
Thank you for your feedback. We are delighted to hear that you had a smooth experience with our service. Thank you for choosing WeBuyBooks.
Excellent service
Excellent service, fast turnaround and swift payments. Highly recommended.
June 2, 2026
Reply from We Buy Books
Thank you for sharing your feedback. We are pleased to hear that you had an excellent experience with our service. Thank you for choosing WeBuyBooks.
Reply from We Buy Books
Thank you for your feedback. We're pleased to hear that you found our service excellent. We appreciate your kind words.
Happy customer
I have used WeBuyBooks many times. The App is easy to navigate and the pick up service is excellent.
June 8, 2026
Reply from We Buy Books
Thank you for your continued support and for taking the time to leave us a review. We're delighted to hear that you find our app easy to use and navigate. We really appreciate your feedback.
Reply from We Buy Books
We're glad you found our service easy and quick to use! Thank you for your feedback.
Very easy and straightforward to do.
Very easy and straightforward to do.
Had been putting off doing for ages but simple to use.
Great service.
June 8, 2026
Reply from We Buy Books
We are pleased to hear you found our service easy and straightforward. Thank you for sharing your experience. We really appreciate your feedback.
While the service is efficient quite a…
While the service is efficient quite a number of books are not on the database but not everything can be.
The collections have also improved by using the Post Office.
June 8, 2026
Reply from We Buy Books
Hi Mary, Thank you for the feedback which is really useful. Is it possible to send us an e-mail to info@webuybooks.co.uk with the books that are not on the list? All books that have an ISBN code or barcode should be searchable. We also have a catalogue of books that don't have ISBN numbers, and any others you can send in an we can have a valuation done for you.
Consistent & Efficient
A nice Company to deal with and I have done so for a few years. A tad erratic in earlier years but have since settled down with some good solid performances in recent times.
Prices are not always the best and at other times they have surprised me.
What I do like is the option of having a rejected, costly item returned if you pay the postage. I did this recently and after postage turned in a small gain.
Additionally, they turn things around very quickly, once received.
WBB comes with my endorsement but be prepared to be disappointed with the price but equally elated at other times.
Ultimately, it is YOUR decision whether you trade an item.
June 1, 2026
Reply from We Buy Books
Thank you for your continued support and feedback. We're pleased to hear you've had positive experiences with our service over the years and appreciate you taking the time to share your thoughts. Thank you for choosing WeBuyBooks.
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