webuyyourcar.es Reviews 

114
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional, fast, and efficient service, making the car selling process remarkably easy and stress-free. Many people highlight the exceptional staff, described as helpful, professional, and polite, guiding them clearly through every transaction step. Reviewers are particularly impressed with the fair pricing and lightning-fast payment process, with funds often transferred immediately into their accounts. Customers appreciate that the initial agreed price is generally honored, and any minor adjustments after inspection are consistently considered fair and transparent by those involved.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism and helpfulness throughout... See more

Payment

Customers had positive experiences with payment, frequently highlighting its speed and efficiency. Many... See more

Price

Clients share positive opinions on price, with many reviewers reporting that they received a fair and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service received when selling my car, from the initial contact right down to the final assessment with Jensen. If you want to be treated fairly by any purchaser of your goods the golden rule is... See more

Rated 5 out of 5 stars

Great company to deal with. Very efficient and kept in touch about what was required as we had never sold a car in Spain before. Gave us a fair price and were exceptionally helpful. Paperwork came thr... See more

Rated 5 out of 5 stars

They did exactly what they saidthey would. Gave ma a market value based on very basic info. Offered a price within the range stated once they received all the paperwork and photos. They made an appoin... See more

Rated 5 out of 5 stars

We sold our car to webuyyourcar.es in October. I have to say one of the best companies for service, honesty and fairness. We were offered more than the garage trade in, we had a very short timescale... See more


Company details

  1. Appraiser

Written by the company

At WeBuyYourCar Spain we make the whole process of selling your car a piece of cake. Once you enter your Spanish REG you will receive a market value for your car. We then ask you to upload some pictures and ask you some questions regarding the actual condition and state of your car. We then send you a purchase offer and once accepted by you one of our technicians comes to your address in Spain to verify and complete the purchase of your vehicle safely with instant payment on the spot and official DGT Traffic Department documents.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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No recent history of asking for reviews

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4.7

All reviews

(114)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless

Useless, made me jump through hoops. Take photos, send emails, take phone call conversations and then refused to buy my car because I serviced it myself and had no service history from a third party company, who may or may not have completed the service. Total jokers. AVOID!

May 1, 2023
Unprompted review
webuyyourcar.es logo

Reply from webuyyourcar.es

Dear OutCast3k,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any frustration and inconvenience you experienced during our valuation process.

We strive to make our process as straightforward as possible, and we regret that you felt you had to jump through hoops. The photos, emails, and phone calls are part of our effort to gather a comprehensive understanding of your vehicle’s condition so that we can provide a fair and accurate offer.

Regarding the service history, we understand that maintaining your vehicle yourself can be just as thorough as using a third-party service. However, our policy requires documented service history to ensure the vehicle’s maintenance can be verified, which helps us offer a fair price and maintain transparency with all our clients. We recognize that this policy can be frustrating and seem rigid, and we apologize if this was not clearly communicated to you from the start.

We appreciate your feedback and will use it to improve our communication and processes. If you have any additional concerns or would like to discuss this matter further, please do not hesitate to contact us directly via our website contact form.

Thank you for bringing this to our attention. We hope to have the opportunity to address your concerns and improve our services.

Rated 5 out of 5 stars

Selling my car

I found my experience of selling my car completely painless. The company took control of everything, all I did was answer there questions and provide the necessary paperwork for transfering the vehicle. They then sent their representative Glen to inspect the vehicle, money transferred into my bank account within seconds.
The experience was carried out by professionals in the motor trade.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

A super company to deal with. I am returning to the UK and have sold them both of my cars.
The price offered was fair and the process of selling, simple. No complications! They inspect the car very thoroughly at your house and if satisfied will complete the transaction there and then with the money transferred directly into your bank. Highly recommended!

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend. From initial contact to sale whole process was smooth and clearly explained by friendly, courteous helpful staff. Received very fair price for vehicle and funds transferred immediately. Josephine, Glenn and Jonny thanks for making it easy 👍

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

We recently sold our 2022 Kia Sportage…

We recently sold our 2022 Kia Sportage to these guys, the service was excellent throughout, they were very patient with us while we decided the correct direction for us, never applied any pressure to us at all, Glen was great when he eventually found us in the campo, all the staff were great ranging from Josephine, Vivien, Glen, and Jonathon. Thanks guys, great service

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fair price and excellent service

I received a fair price for my car and an excellent service from the team. Glen discussed the whole process and put us at ease and payment was received immediately. I also had the peace of mind that all the paperwork was completed correctly so I could cancel my insurance without any problems. Would recommend!

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Easy process and excellent service...

I had a really positive experience selling my Ford Focus to Webuyyourcar.es.

The whole process was straight forward simple and the price was more or less what we received with only minor reductions for very fair observations on the condition.
Sales rep came to my home in Quesada and he was very friendly and efficient at dealing with the transaction. The money was transferred to my bank there and then!

I was really impressed by the whole experience and will happily recommend to anyone wanting to sell their car. Thank you.

April 4, 2023
Unprompted review
Show reviews in all languages. (114 reviews)

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