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Webware.ai Reviews 197

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their responsiveness, helpfulness, and dedication, highlighting their expertise and commitment to client success. Many people appreciate the personalized approach and the team's ability to effectively translate visions into functional and visually appealing websites. The company is frequently recommended for its website design and ongoing support, with consumers noting the professional and communicative nature of the team. However, some customers were dissatisfied with the service and marketing aspects, citing issues with unfulfilled promises, slow progress, and a lack of effective lead generation. A few people reported problems with website functionality, such as slow loading times and bugs, and expressed frustration over difficulties in migrating their website assets. There were also mentions of marketing efforts not aligning with business needs, leading to irrelevant leads and a perception of cookie-cutter solutions.

What people talk about most

Website

Customers consistently note positive experiences with website design and functionality. Many reviewers praise... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report ambiguous experiences with service. While some customers praise the professionalism and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express appreciation for the... See more

Marketing

Users describe ambiguous interactions with marketing. Some customers express satisfaction, highlighting that... See more

Based on these reviews

Rated 5 out of 5 stars

Webware rep Maria Josaphina has reached out and explained more details on how the website works and hw to make changes and how to contact individuals that can help get projects done. thank you for the... See more

Company replied

Rated 5 out of 5 stars

We're very happy with what Webware has done and continues to do for our website and online searchability. Webware's customer service is great. I like that they have a representative assigned to take c... See more

Company replied

Rated 5 out of 5 stars

Lydia is amazing. She is very informative when helping on the Webware application. I feel like I am learning how to really use my website properly. The Rivi feature is fantastic and has helped me imme... See more

Company replied

Rated 5 out of 5 stars

Lydia, my account manager, is awesome! She listens and makes sure the team is held accountable to get things done. A huge improvement from before. Lydia also shares great ideas for how to leverage all... See more

Company replied


Company details

  1. Online Marketing Agency
  2. CRM Provider
  3. Internet Marketing Service
  4. SEO Service
  5. Web Hosting Company
  6. Website Designer

About Webware.ai

Written by the company

Welcome to Webware.ai

Your premier destination for cutting-edge digital marketing solutions tailored for service-based businesses across North America. We specialize in:

  • Creating high-converting websites
  • Optimizing SEO for visibility
  • Providing tools to streamline operations and enhance your online presence

Professional Web Design & SEO Optimization

Our professional web design services ensure your site is not only visually stunning but also SEO-optimized to rank high in search results. Our expert team will design and craft the content, delivering a cohesive and engaging online experience.

Local SEO Services for Enhanced Visibility

At Webware.ai, we understand the importance of local visibility. Our Local SEO services are designed to optimize your Google Business Profile, attract high-intent customers, and improve your local search rankings. Paired with our Technical SEO expertise, we address backend issues like page speed and crawl errors to elevate your site's performance and visibility.

Content Writing & Conversion Rate Optimization

Our skilled Content Writing team produces engaging, SEO-friendly content, from blog posts to service pages, ensuring your site stays fresh and relevant. To enhance your online strategy, our Conversion Rate Optimization (CRO) services integrate PPC with SEO, and conduct detailed website analyses to maximize your conversion opportunities.

Reputation Management & Customer Trust

Join our community of satisfied business owners and leverage our Reputation Management tools to collect and manage reviews effortlessly, building trust and credibility online.

Discover the Webware.ai Difference

Transform your digital marketing today with Webware.ai. Let us help you attract, engage, and convert your ideal customers through our comprehensive and innovative solutions.

Money-Back Satisfaction Guarantee on Select Packages

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.

We’re confident in our services, and with select packages, we make it completely risk-free: if you’re not satisfied, get your money back.
At Webware, we stand behind our digital marketing solutions. With our money-back guarantee on select packages, you can try our services risk-free. We'll refund your investment if you’re not fully satisfied with the results. It’s our commitment to your peace of mind and our confidence in delivering for your business. Available on select packages only. Contact us to learn more.

Contact info

4.2

Great

TrustScore 4 out of 5

197 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

For a better website and SEO experience....

I put off creating a website for my company, C Level Consultants LLC because the process in the past was daunting. Not the case with the Webware.io team at all... everyone was very professional and the app provides step-by-step tasks that make it a manageable and even pleasant experience! My account manager, MJ, is the best - diligent, intuitive and truly helpful in keeping me on task! Highly recommend!

September 10, 2024
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your kind words, Robin! We’re glad you found the website creation and SEO process smooth and efficient with Webware. It’s great to know our app and team helped make the experience pleasant. We appreciate your recommendation!

Rated 5 out of 5 stars

Nick, is a great account manager

Had a “not very positive” experience when I initially started using Webware services but Nick turned it around very quickly. Provided prompt support when needed. Thanks Nick!

September 3, 2024
Unprompted review
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Reply from Webware.ai

Hi, Stephen. We appreciate your feedback and are glad to hear that your experience improved after receiving prompt support. Thank you for choosing Webware. We’re here to help if you need any further assistance!

Rated 5 out of 5 stars

Webware Recommended

I recommend working with Webware. Lydia and her team are the best. They are patient with me in getting back to them with the workflow responses. They address all my questions and updates when it comes to my website with positive feedback and suggestions. The follow up meetings are great b/c they keep me on my toes to make sure they provide the best website quality. I honestly don't know where I would be with my website if it weren't for them. Thank you Lydia.

August 30, 2024
Unprompted review
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Reply from Webware.ai

Thank you for the wonderful review! We’re thrilled to hear that our team has been able to support you effectively with your website needs. Your positive feedback about our patience, follow-ups, and suggestions is truly appreciated. If you ever need further assistance, we're always here to help!

Rated 5 out of 5 stars

Helpful

The team was very helpful during the process.

August 28, 2024
Unprompted review
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Reply from Webware.ai

Thank you for your kind words! We're so happy that you had a great experience working with our team and we look forward to continuing to help you achieve your online goals.

Rated 5 out of 5 stars

Getting the best from Lydia DSouza

I was getting busy with my tax season upto April and and then July and I thought OMG I have so much to catch up on my .io website. But Lydia sat with me and then a whole 2 hours later it all made sense!
What I could not see all comes together now.
Thank you Lydia; now I see the reviews and the links ofcourse!

August 23, 2024
Unprompted review
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Reply from Webware.ai

Thank you for your feedback, Diamond! We’re glad we could help you get everything sorted out. If you need any more assistance, we're here for you!

Rated 5 out of 5 stars

Webware has done an incredible job…

Webware has done an incredible job helping me build my business and my online brand! My business would not be where it is today without them

August 22, 2024
Unprompted review
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Reply from Webware.ai

Thank you for your kind words, Cameron! We're delighted to hear that Webware has played a significant role in building your business and online brand. We're proud to support your success and look forward to continuing our partnership.

Rated 5 out of 5 stars

Evolving for the win!

Always iterating, always improving, and staying on the tip of tech and what makes sense for this model.
Brandon F. is amazing and always pushing the agency owners forward. Between him and the CEO Cory York, they want what's best for the agency owners and the company even if it means switching up stagnant processes. I respect it wholeheartedly.

August 1, 2024
Unprompted review
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Reply from Webware.ai

Thank you for your feedback, Stephan! We’re thrilled to hear that you appreciate our commitment to constant improvement and staying ahead with technology. Your respect for our evolving approach means a lot to us!

Rated 5 out of 5 stars

Webware has been a wonderful experience…

Webware has been a wonderful experience guiding and support our organizing into creating a positive experience for our clients in Timmins.

August 15, 2024
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Reply from Webware.ai

Thank you for sharing your positive experience! We're delighted to have supported your organization in creating a great experience for your clients.

Rated 5 out of 5 stars

The team does a great job

The team does a great job.
It was a little overwhelming to watch how to “write” a blog, but I’m getting the hang of it watching the step-by-step instructions.

August 14, 2024
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Reply from Webware.ai

Thank you for your feedback, George! We're glad the step-by-step instructions are helping you get the hang of writing blogs. The team is here to support you every step of the way.

Rated 5 out of 5 stars

polite and knowledge

August 12, 2024
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Reply from Webware.ai

Thank you for your kind words! We’re glad to hear that you found the team polite and knowledgeable. We're always here to assist you.

Rated 5 out of 5 stars

I'm enjoying the customer care.

I'm enjoying the customer care.

May 14, 2024
Unprompted review
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Reply from Webware.ai

Thank you for the positive feedback, Daena! We’re pleased to hear that you had a good experience with our customer care team.

Rated 5 out of 5 stars

Good bang for your buck

Webware does what they say, no complaints about my website. Account management team keeps me up to date with any changes made.

August 9, 2024
Unprompted review
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Reply from Webware.ai

Thank you for the positive feedback, Dave! We’re glad to hear you’re satisfied with our services and that our account management team keeps you well-informed. If you need any further assistance, feel free to reach out!

Rated 3 out of 5 stars

Decline level of Service

Great at first but no blogs or posts for a month now.

August 8, 2024
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Reply from Webware.ai

Hi there,

Thank you for your feedback. We’re sorry to hear that you haven’t seen new posts recently. To ensure you receive the content and support you need, we’re upgrading you to our max plan for the next two months at no additional cost.

We appreciate your business and are committed to providing you with the best service possible. If you have any further questions or concerns, please don’t hesitate to reach out. We're here to support you!

Warm regards,
Webware Support Team

Rated 5 out of 5 stars

I blew up my first web site because I was so dissatified I'm very happy with the results I have today

I have worked with webware for the last several months. and I have found the experience to be very positive, particularly in comparison to several other web design companies that I have worked with.. I particularly found Nick to be very helpful. I think the one of the more important pieces of criteria was the fact that I was able to get my business prospecitve points to the technical web designers to relate to me as a business person. One of the Biggest challenges that I have encountered in my professional career is web design people. are like artists They understand what they do, but they don't relate to what I do as a business person I didnt find this to be a problem and really a breath of fresh air because they listened !!! And paid attention to what my input was from a business person's standpoint. Don't get me wrong, they challenged me at times and gave me pushback Some of it had merit, and some of it didn't But overall the outcome. I believe. I ended up with a very good website. that sends the right message. It does require some ongoing tweaking. However, that has not been a challenge either. So I would highly recommend webware.

January 8, 2024
Unprompted review
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Reply from Webware.ai

Thank you for sharing your experience with Webware, Thomas! We're pleased to hear that you're happy with the results and found the process to be a positive one, especially in comparison to your past experiences with other web design companies. We appreciate your recommendation and look forward to continuing our partnership!

Rated 5 out of 5 stars

Best Agency I’ve Ever Seen

My experience with Webware was amazing. Their variety of programs and attention to detail is truly exceptional and they always go the extra mile to ensure you have everything you need. Most important thing: their team is GREAT. Huge shoutout to Brandon F. For how accommodating and helpful he has been!

August 8, 2024
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Reply from Webware.ai

Thank you for the fantastic feedback! We're thrilled to hear that you had such a positive experience with Webware. It's great to know that our variety of programs, attention to detail, and dedicated team made an impact. We appreciate your support and look forward to continuing to help you achieve your online goals.

Rated 2 out of 5 stars

After a year

After a year, I am not getting more business.

August 7, 2024
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Reply from Webware.ai

Thank you for your feedback. We are sorry to hear about your experience and are currently looking into the issue. One of our representatives will contact you shortly to resolve this matter. We appreciate your patience.

Best,
Webware Support Team

Rated 1 out of 5 stars

MAJOR SCAM

MAJOR SCAM, THEY PROMISE YOU THE STARS BUT DONT START A SINGLE THING FOR YOUR NEW WEBSITE. WILL BE CONTACTING THE FTC.

June 13, 2024
Unprompted review
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Reply from Webware.ai

Hi Al,

Thank you for sharing your feedback.

Our team has been actively working on your project, and we have had ongoing communication with you to address your needs, especially regarding the implementation of the e-commerce section. We understand there has been some back and forth, and we are committed to providing a solution that meets your expectations.

Our Account Manager, Harsh, spoke with you on August 1st, and our Web Development Services team is currently implementing the website. We will be sharing it with you for review shortly.

We apologize for any delays and want to assure you that we are working diligently to expedite this process.
We value your feedback and are dedicated to resolving your concerns.

Please feel free to contact us directly at support@webware.io so we can discuss this further and work towards a satisfactory resolution.

Thank you for your patience.

Warm regards,
Webware Support Team

Rated 5 out of 5 stars

Love working with this team

Love working with this team. Very Helpful
and Professional. They know what they are doing.

Doug Sabo

July 29, 2024
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for your kind words, Douglas! We're glad to hear you enjoy working with our team. We pride ourselves on professionalism and expertise, and your feedback means a lot to us!

Rated 1 out of 5 stars

Terrible Marketing Company

Terrible Marketing Company,

Communication is terrible, they promise their gonna make you a nice website, a nice marketing plan and its all BS. I spent over $5K with these guys and saw 0 return on investment, and all they did was drain my energy.

I even tried talking to support about this and told them i was very unhappy because i had seen not a single result over the course of 6 months. Support did not care and told me if i don't continue to pay they would take my website down. MJ my account manager pretty much brushed this issue off to the side as i also mentioned to her how unhappy i was and never heard back from her after.

Do not give this company your money

July 28, 2024
Unprompted review
Webware.ai logo

Reply from Webware.ai

Hi Aiden,

Thank you for sharing your thoughts with us. We're pleased to hear that you initially had a positive experience with our team, rating our services highly and finding the communication to be strong.

We understand that your expectations evolved over time, and while our paths have diverged, we appreciate the time you spent with us. Your feedback is important, and we’re always here to listen.

If there’s anything more you’d like to discuss, please don’t hesitate to reach out to us at support@webware.io. We’re always looking for ways to enhance our services and ensure our clients’ satisfaction.

Wishing you all the best in your future endeavors.

Warm regards,
Webware Support Team

Rated 5 out of 5 stars

Excellent Experience

Natasha is Very helpful , patient , and knowledgeable excellent service

July 17, 2024
Unprompted review
Webware.ai logo

Reply from Webware.ai

Thank you for sharing your positive experience working with us, Annette. We look forward to continuing to work with you and supporting your online marketing efforts.

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