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wed2b - Bolton Reviews 51

TrustScore 4.5 out of 5

4.5

Moorland House, 116 Bark Street, BL1 2AX Bolton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our experience was so easy and comfortable, the staff were amazing!! Had a chat through what I was looking for and they gave options and advice, ending up with something that is perfect and matches my... See more

Rated 4 out of 5 stars

Overall, i was happy with the service, i didn’t feel rushed and everyone was friendly. I went first thing on a sauna morning to avoid long waits, i’d been to a dress shop previously and not found the... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Wed2b. As soon as I walked in with my friend we were greeted by friendly staff at the till who made us feel welcome from the beginning. I was served by Jorja who was fr... See more

Company replied

Rated 5 out of 5 stars

I attended the wed2b Bolton store on Sunday just before midday and was immediately greeted by the friendly staff. I didn't have to wait at all. My shopping assistant Katelin made me feel comfortab... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B Bolton, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Bolton store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Bolton Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Moorland House, 116 Bark Street, BL1 2AX, Bolton, United Kingdom

  • 01204 326320
Promotion box for wed2b - Bolton

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

What a shambles

This boutique offers walk in appointments and clearly states the no appointment messasary. Me and my bridesmaids travelled over an hour to visit Saturday morning only to be told there was a 2 hour wait to try on. I understand places can get busier periods but the time management was shocking. The staff were rude and the building its self lacked the bridal feeling. I’m only glad i didn’t waste my time looking for a wedding dress as well.

March 28, 2026
Unprompted review
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Reply from wed2b - Bolton

We are so sorry to hear about your recent experience in our store. As a company that strives for customer satisfaction, this is certainly not what we would like to hear. Here at wed2b, we operate on a walk-in service to ensure that our brides are not constrained to an appointment time, which can sometimes mean that our bridal experts are not immediately available during busier periods. We would always advise arriving as early as possible or visiting on a weekday for a quieter experience. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

Excellent service

Went to Wed 2 Be in Bolton today for my 4 bridesmaids dresses. No appointment needed, just turned up and was really happy with the service. There was a lovely lady who helped explain everything to us, sorry I didn’t get her name. She was so helpful and friendly. We had lots of space and could try on so many different dresses. Really happy with the service. Ordered all 4 dresses from there. Very reasonably priced too. Can’t wait to pick them up

March 22, 2026
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Reply from wed2b - Bolton

Congratulations on finding the perfect dresses for the big day, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

THE Best

2nd time coming to the bolton store. I had a dress turns out wasnt the one. Went back and was greeted with a lovely smile and chats. Had to wait however was allowed to look at the dresses and was seen to earlier than expected! LOVED my experience LOVED every bit of my dress first one tried on and it made us cry! Thanks so much to Jenny who's made my day. I went alone and it was the best experience!
Crying again thinking of this moment! Couldn't recommend it enough!

March 22, 2026
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Reply from wed2b - Bolton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review and congratulations on finding your dream dress! We wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I had a lovely time choosing my dress

I had a lovely time choosing my dress, the lady that helped me, knew exactly what to choose

March 10, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

WED2b BOLTON

I went to the Bolton store and was helped by Katelin 🩷

From start to finish it was a pleasure she was so friendly and put me at ease straight away and when she asked what type of dress I was looking for she went away and brought me the perfect match.

Great experience and would recommend the Bolton store.

March 16, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Definitely recommend...

I had such a lovely experience at wed2b Bolton. From the moment I arrived, everyone was so welcoming and made me feel really comfortable and excited about the whole process. Jorja was especially amazing — she was so kind, patient and helpful while I was trying on dresses. She really listened to what I liked and helped me find styles that suited me perfectly without any pressure. It made such a special moment feel even more memorable. I’m so grateful for her help and can’t wait to wear my dress on the big day. I would definitely recommend this shop to any bride-to-be!

March 13, 2026
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Reply from wed2b - Bolton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

I bought my wedding dress on the 7th…

I bought my wedding dress on the 7th March this year and omg I was so nervous incase I wouldn't find anything. The first dress I tried on was the contender from the get go. But once I got to the last dress that was it. The one. It had everything I wanted. Im so in love with it. It made me feel like a bride , sexy and so confident and also sized down instead of up which made me feel even better!!! Thank you so much for this fantastic experience.

March 10, 2026
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Reply from wed2b - Bolton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 1 out of 5 stars

Went in November to pick my bridesmaid…

Went in November to pick my bridesmaid dresses was shown the process at the start then that was it. A couple of my bridesmaids where running late due to traffic and I felt as though the girls kept coming in to rush me as someone else wanted to look at bridesmaid dresses. We was there over an hour and offered no refreshments at all. I ended up not ordering the dresses from the shop as I just wanted to leave the girls just made us feel rushed and wanted us to hurry up for the next people. Even though you can’t book appointments you just turn up anyway. I ordered the dresses online and collected from store baring in mind these dresses are £120 each and I ordered 5… the dresses came on just cardboard hangers and just a plastic bag over them all together they didn’t even have proper dress bags with them. Definitely didn’t make my experience feel special as a bride picking dresses with my bridal party for the first ever time. Definitely put a damper on it.

February 24, 2026
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Reply from wed2b - Bolton

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

The wed2be team at Bolton were…

The wed2be team at Bolton were excellent, well mannered and I found them very helpful with both my bridal gown and bridesmaid dress thank you so much for making this experience special for myself and daughter

February 26, 2026
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Reply from wed2b - Bolton

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience in the Bolton store. Made me feel so comfortable and listened to everything I thought I wanted in a dress. Turned out I went for the complete opposite after trying on multiple! I was worried about the length of dresses with being 6ft 1 myself but never had any issue and found my perfect dress! Thank you!

February 22, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 4 out of 5 stars

Expect to wait before being seen

The only reason I didn't give a 5 star was because we had to wait an hour and a half before a consultant could become available, at which point I was booked a time slot and told to come back later. I felt this defeated the purpose of not having to pre-book. Some of my relatives drove quite far to be there for me on this day, and we were also late to our pre-booked lunch afterwards. However, once a consultant (Jenny) became available, I honestly couldn't fault her, she was friendly, patient and listened to what I was thinking/visualising, and thanks to her, managed to find the dress I fell in love with. 5/5 for Jenny, thankyou!

February 21, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Staff were lovely

Staff were lovely, made us feel very comfortable and excited for us, listened to what we wanted, our dresses arrived 2 weeks earlier than original plan, helped us massively! Very grateful and love our dresses, our big day in Gretna is in March so not long now

February 5, 2026
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Reply from wed2b - Bolton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Has a fab experience on Sunday

Has a fab experience on Sunday , I went in not expecting to find my dream dress but yet I came out with it and it was the first dress I tried on .
Wasn’t rushed at all
Thankyou so much for your help

February 8, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 2 out of 5 stars

dissapointing experience

I visited the Bolton store last Sunday morning for my very first wedding dress experience, and unfortunately it was extremely disappointing.

After waiting around an hour, I was told that I was not allowed to browse the dresses or look through them myself, and that the assistant would choose dresses for me instead. Only three dresses were brought to me, none of which reflected my style or preferences at all.

As this was my first ever experience of trying on wedding dresses, being unable to browse, explore, or feel involved in the process felt very impersonal and quite upsetting. What should have been a special and exciting moment felt rushed and disconnected.

I completely understand that stores have processes, but for something as personal and emotional as choosing a wedding dress, being denied the opportunity to look and choose for yourself took away the magic entirely.

It was quite deflating.

January 25, 2026
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Reply from wed2b - Bolton

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

Amazing day consultant was perfect at…

Amazing day consultant was perfect at her idea I came away with a dress i would never have looked at but absolutly fell in love with, thankypu 🙂

February 1, 2026
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Reply from wed2b - Bolton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Bolton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Very positive Bolton store experience!

I went trying dresses on at the Bolton store on a Monday morning. Katelin was knowledgeable of styles, materials etc and really helped me find the one!
She was down to earth and friendly and made the whole experience for me and my mum very relaxed and stress free.
There was no pressure from any member of staff to buy, even though I did end up picking and putting a deposit down on my dream dress!
The shop itself was clean and tidy, well laid out with lots of choice! All staff were friendly and chatty and a big shout out to Katelin!

Thank you Wed2B x

November 24, 2025
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Reply from wed2b - Bolton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 3 out of 5 stars

Perfect dress, mixed experience

My bridal party and I had very mixed feelings about our experience at Wed2be. I'm not one to complain at all, but this was my (hopefully) once-in-a-lifetime experience of choosing a wedding dress. On entering, we didn't feel overly welcomed. But thankfully it was lovely and warm, so we were happy to get out of the cold. The lady supportive us was helpful and did help me to find the perfect dress. However, she may have been having a bad day, as she was lacking in enthusiasm and any smiles. There was no offer of drinks, not sure if this is usual. We were disappointed we'd missed the special experience of prosecco, excitement, and enthusiasm. I'm over the moon with my dress, just sad about the experience.

November 30, 2025
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Reply from wed2b - Bolton

We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b

Rated 5 out of 5 stars

I went to bolton store

I went to bolton store this weekend and suna who help me and listened to what I wanted and I tried six dresses on and I like the last one that I tried on was dress i fell in love and thank you to suna to help me through it all and the staff are lovely and helpful and I would recommend this store

November 30, 2025
Unprompted review
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Reply from wed2b - Bolton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Visited the Bolton store today

Visited the Bolton store today. I was very reluctant after reading lots of reviews but how wrong I was! The whole experience from start to finish was amazing with Rebecca and her colleagues ( such lovely ladies) they made myself and my bridesmaid feel completely at ease and really did go above and beyond for my wishes. I will definitely recommend!

November 26, 2025
Unprompted review
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Reply from wed2b - Bolton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Thankyou!!!

I was quite nervous about the experience in general, I didnt know what to expect. But they made me feel so welcome and the lady who helped me (im so sorry I cant remember her name) was magic, its like she just knew what id love. I got my dress and i couldnt be happier! Thankyou

November 22, 2025
Unprompted review
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Reply from wed2b - Bolton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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