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wed2b - Southampton Reviews 

64
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TrustScore 4.5 out of 5

4.7

96 Ground Floor, Harbour Parade, SO15 1BA Southampton, England, GB

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Rated 5 out of 5 stars

I had such an amazing experience at the Wed2B store in Southampton. After a disappointing experience at another Wed2B store, Amy really went the extra mile to look after me and made sure I had the bes... See more

Company replied

Rated 5 out of 5 stars

Came into store today and was welcomed by two lovely ladies they were so kind and open to me trying on a handful of dresses nothing was too much hassle for them and came up with Lovley ideas to make m... See more

Company replied

Rated 4 out of 5 stars

The dress i chose was beautiful, there is a good range to choose from but not all dresses advertised on the website are available and very limited on available sizes. The only thing that I feel is... See more

Company replied

Rated 5 out of 5 stars

Lucy-Beth was my consultant today and made the day so special. She found me a dress I never would have thought to try but turns out it’s the one! She was so patient, so kind and I honestly couldn’t ha... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

Written by the company

At wed2b Southampton, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Southampton store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Southampton Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • 96 Ground Floor, Harbour Parade, SO15 1BA, Southampton, England, United Kingdom

  • 023 8001 6268
Promotion box for wed2b - Southampton

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.7

All reviews

(64)

3,548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5/5 service

Lucy-Beth was my consultant today and made the day so special. She found me a dress I never would have thought to try but turns out it’s the one! She was so patient, so kind and I honestly couldn’t have chosen a dress without her support!

October 3, 2026
Unprompted review
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Reply from wed2b - Southampton

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely experience and lovely staff

Came into store today and was welcomed by two lovely ladies they were so kind and open to me trying on a handful of dresses nothing was too much hassle for them and came up with Lovley ideas to make my dress feel more suited to me. I can’t recommend wed2b enough ! The store is so beautiful and clean. It was lovely and quiet so it wasn’t overwhelming at all! I was so nervous coming in and the girls made myself and family feel so welcome!

September 30, 2026
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Reply from wed2b - Southampton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing experience!

I had such an amazing experience at the Wed2B store in Southampton. After a disappointing experience at another Wed2B store, Amy really went the extra mile to look after me and made sure I had the best experience. She listened to me, made sure I was always comfortable and was so down to earth. While I didn’t find my dress in their store, Amy called ahead to another store to reserve a dress which ended up being the one I said yes to. I couldn’t recommend the Southampton store enough, it was the best experience!

September 26, 2026
Unprompted review
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Reply from wed2b - Southampton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

The staff were super lovely

The staff were super lovely, I wasn’t sure exactly what I wanted but I was given lots of options and I found the perfect dress. Libby was so patient and really listened to my feedback about the dresses I tried on☺️

September 26, 2026
Unprompted review
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Reply from wed2b - Southampton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Southampton team will be so excited to read this 😊 Best wishes, wed2b

Rated 4 out of 5 stars

The dress i chose was beautiful

The dress i chose was beautiful, there is a good range to choose from but not all dresses advertised on the website are available and very limited on available sizes.
The only thing that I feel is a bit of rip off is being encouraged to buy a separate bot just to put the underskirt in as well as paying for the hangers for both the dress and the underskirt. You pay for the dress, in my case it was £1199 and then on top of that it was another £199. Not to mention the cost to have it altered. Overall very pleased with the dress I have but just be aware of the hidden costs, especially if you are on a budget.

September 19, 2026
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Reply from wed2b - Southampton

Your feedback is so important to us – thank you for sharing this Tracey! If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

I had Tara as my wedding dress…

I had Tara as my wedding dress consultant and she was amazing! Patient, listened and always came up with solutions to make the dream a reality. No question or ask was too big and she tried to fulfil these, you made a nervous bride incredibly calm and I had a lush time trying on dresses, so thank you so much!

Not to mention the wider staff there, they were all so lovely and accommodating, again thank you so much!

September 5, 2026
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Reply from wed2b - Southampton

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Beautiful store and excellent staff.

I was really nervous coming into store on Sunday. But Libby made me feel relaxed and well looked after, she took her time and really listened, she offered lots of choice and was extremelly helpful. The whole experience was relaxed and fun. I did find the dress on the day and i was shocked at the reasonable price. The dress was stunning i cant wait for the day to wear it.
I would recommend anyone to cone for a visit as it was a really good experience.

August 30, 2026
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Reply from wed2b - Southampton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Southampton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Polite and Friendly Staff

I came to the shop with a few ideas in mind but needed to try different styles, Brooke my consultant was brilliant from start to finish, trying on dresses and choosing what feel’s right can be very overwhelming, Brooke made us feel comfortable and talked us through everything, there was smile’s all round, the team were fantastic, Thank You for such a wonderful and pleasant experience

August 29, 2026
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Reply from wed2b - Southampton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with wed2b feel comfortable with our assistant there was no pressure to but the dress yesterday and I’ve been back today and purchased it and we are so excited to get married now a real pinch me moment x

August 27, 2026
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Reply from wed2b - Southampton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I had a great experience at Wed2b

I had a great experience at Wed2b, Southampton. I’d never tried on a wedding dress before so was a little nervous, but Brooke made me feel completely comfortable and spent time talking to me about what I like and what I didn’t. She was so good, I only tried on 3 dresses because she made such a good selection for me! Would recommend

June 26, 2026
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Reply from wed2b - Southampton

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Had the best experience in wed2b and…

Had the best experience in wed2b and got my dream dress. Thank you to Yaz at the Southampton branch. She made me feel so comfortable from start to finish and listened to me every step of the way. She was brilliant. My bridesmaids and mum thought she made our experience extra special just the way she was.
Thank you so much

June 13, 2026
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Reply from wed2b - Southampton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing service

The lady who was helping me, Yaz was amazing, I can be quite shy and she was kind, helpful and patient, and in the end helped me find a dress I loved!

June 7, 2026
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Reply from wed2b - Southampton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Lovely, chilled and super helpful staff!

We were helped by Tara who was so lovely and really listened to everything I said - made me feel completely heard even when I didn’t really know what I wanted! She picked out dresses that were exactly the kind of thing I was looking for and I was able to find my dream dress too! Completely chilled, answered my 100s of questions and didn’t make me feel pressured at all when I got a bit flappy about actually deciding!! We went mid-week and it was really quiet with no wait. The place is spotless and calm and it was also lovely to have a chat to the couple other brides and their families as we tried on dresses. Overall, would really recommmend (and I haven’t even mentioned the prices which are amazing! )

May 27, 2026
Unprompted review
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Reply from wed2b - Southampton

Thank you so much Katie, your recommendation is wonderful and we’re so pleased that our Southampton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Great service lady was really helpful

Great service lady was really helpful. Only downside is that they tell you it’s a walk in but give you an appointment hours later so found myself waiting around and paying extra for parking when I could have made the appointment on the phone. Found myself waiting around dress is the end so happy

May 27, 2026
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Reply from wed2b - Southampton

Congratulations on finding your perfect look, we are so thrilled for you! Your feedback is so important to us – thank you for sharing this Movya! 😊 Best wishes, wed2b

Rated 5 out of 5 stars

I said yes to the dress

As soon as I walked in the staff made me feel comfortable and relaxed, very good at explaining the items I was looking for and knew what type of dress for me, made me feel a million dollars 😊 ❤️ would highly recommend. Big thank you to Tara who looked after me. Also Amiee and I am sorry I didn’t catch the other ladies name. But all deserve 10/10.

May 17, 2026
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Reply from wed2b - Southampton

Thank you so much for your wonderful recommendation. Tara, Aimee and our Southampton team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

A personal review ❤️

I had the most amazing experience at wed2b yesterday. It was my first ever time trying on wedding dresses, so as you can imagine I was quite nervous and had no idea what sort of style I wanted or how any of it works. I was greeted by staff on arrival and they were all very friendly and welcoming. The process was explained clearly and we wasn’t waiting long at all! I think once we arrived and checked in I was position number three which gave us some time to go around the store and browse dresses.

My fitter was called Brooke, and from the first meeting I felt such at ease, she was absolutely lovely and again explained the whole process very clearly and answered and questions or concerns I had. Brooke was very attentive and kind, and really made me feel at ease. She pulled the most perfect dresses - and I even found my dress on the third try! She was amazing! Brooke made me feel at such ease in the changing room and was complimenting me, and honestly despite the dress, Brooke gave me so much confidence, which made the dress choice even easier as I wasn’t anxious about how I looked. I felt like a princess the whole time we were there! Brooke definitely knows exactly what she’s doing and is super qualified for the job she’s in, I think Brooke knew I had found my dress before I did as she said she saw my eyes light up and my whole attitude and confidence changed the moment I put my dress on. Whilst Brooke was absolutely amazing, I want to thank the rest of the staff that was on duty when we were there for being so kind and helpful. All of you were brilliant and I’m so happy I have my wedding dress! Absolutely loved every part of our time in your store! ❤️

May 16, 2026
Unprompted review
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Reply from wed2b - Southampton

Thank you so much Olivia, your recommendation is wonderful and we’re so pleased that Brooke and our Southampton team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Super experience

From start to finish the staff in store made me feel comfortable, they were knowledgable and able to pick out dresses according to your preference with particular thanks Abi who helped me find my perfect dress & accessories.

May 9, 2026
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Reply from wed2b - Southampton

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Southampton team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely staff!!

The staff really is so friendly and helpful, they will really look for the dress that's suited for you that's according to your liking. She really did help me look for 'that' dress (apologies I forgot the name of the coordinator who assisted me), knows what she's talking about and very detailed in explaining everything. Overall,very good experience,helpful as compared to the other bridal shops I've been.

May 7, 2026
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Reply from wed2b - Southampton

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Sintija from the Southampton branch was…

Sintija from the Southampton branch was amazing, as were all of the staff. They made finding my dress a truly magical experience. Sintija listened to exactly what I wanted, it turns out she knew me better than I know myself as she brought out a wild card that turned out to be the one! Thank you all so much for making this so special for me, Yasmine

May 3, 2026
Unprompted review
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Reply from wed2b - Southampton

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Yaz was amazing!

Yaz was amazing!! She was so so kind and helpful. Her knowledge was incredible & she got me the perfect dress!
Even when we needed to change it up and try something new, she was in full support!!

Absolutely recommend ❤️

May 2, 2026
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Reply from wed2b - Southampton

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

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