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wed2b - West Midlands (Wednesbury) Reviews 

89
TrustScore 5 out of 5

4.8

19-20 Market Place, WS10 7AY Wednesbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were helped by Ruby who could not have done anymore for me, she was friendly, listened to everything I liked and didn’t and understood when I seemed to be struggling. With many different dresses I... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience. After going to wed4less and it being such a terrible experience. I thought I was doomed. But here all the staff took great care of us. Great price for the dress and they let one... See more

Company replied

Rated 5 out of 5 stars

I visited wed2be in wednesbury today and was helped by the lovely Taylor. She was very knowledgeable and nothing was too much trouble for her when helping me decide on a dress. She was super helpful a... See more

Company replied

Rated 5 out of 5 stars

Absolutely Amazing! I tried on about 8 dresses and finally said yes to the dress! A massive Thank You to Courtney for all your help with the dresses! You made it such a special experience for me... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B West Midlands (Wednesbury), we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious West Midlands (Wednesbury) store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our West Midlands (Wednesbury) Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • 19-20 Market Place, WS10 7AY, Wednesbury, United Kingdom

  • 0121 270 0077
Promotion box for wed2b - West Midlands (Wednesbury)

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(89)

3,110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ruby the assistant was amazing

Ruby the assistant was amazing! She gave constructive feedback on the dresses I tried on. She took time and didn’t rush me. Thank you so much.

March 28, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. Listened to what me and my bridesmaids wanted/needed. Was great with my 3 yr old flower girl too. She felt like a lil princess.

March 21, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Didnt no what dress i wanted with the…

Didnt no what dress i wanted with the help of courtney with her help and knowledge about every dress made me feel at ease.Friendly inviting team Had a lovely time

March 23, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Would definitely recommend wed2b

Would definitely recommend wed2b. We had our consultant Ruby who was amazing. She immediately made me feel at ease and selected dresses that suited my style and body shape. Ruby gave us time and attention making me and my bridesmaid feel very special. I came out with the dress of my dreams and all of my bridesmaid dresses.

March 22, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Found 'the one' at WED2B Wednesbury

Found 'the one' at WED2B Wednesbury. From the second I walked into the shop I was made to feel at ease, the staff were friendly and helpful. Kerry went above and beyond to find the perfect dress for me and took on board all of my opinions when looking for something I might like. Highly recommend WED2B, lovely experience all round.

March 18, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

100% recommend Wednesbury

Warm welcome from our Bridal Consultant Ruby. She did a wonderful job from start to finish, hit the nail on the head with each & every dress I tried on. The final dress was a ‘wild card’ opposite to the others tried but it was the one! Thank you Ruby at Wednesbury, you have made a first time Bride at 60 years old very happy indeed 💞

March 14, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Lovely staff and great customer service

Lovely staff and great customer service

March 16, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Very positive experience

Aysha was the lady who looked after my friend today. It was a great service and all staff were very friendly.

March 7, 2026
Unprompted review
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Reply from wed2b - West Midlands (Wednesbury)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish the bride all the best for her big day. Best wishes, wed2b

Rated 5 out of 5 stars

The staff were fantastic

The staff were fantastic , really helpful I was helped by noma very nice lady , came to this one in Birmingham after I’d been to the one in central , where the staff were rude miserable, and was told could only try three dresses , this was not the case with the Wednesbury staff all smiles and really helpful , thankyou ladies

February 28, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Your feedback is so important to us – thank you for sharing this Melanie. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

I had a great experience and found the…

I had a great experience and found the perfect dress. Staff were supportive and very helpful. Would highly recommend

February 22, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Great experience

Great experience

February 26, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 4 out of 5 stars

Very helpful polite lovely lady who…

Very helpful polite lovely lady who helped me choose my dress

February 19, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Your kind words mean so much to us! Thank you so much for taking the time to leave us this wonderful review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Highly recommended

I was served by Kerry & Sophie today in the Wednesbury store. They were so lovely & made me feel really comfortable. They were very helpful in finding the right dress for me & I would definitely highly recommend them to anyone else who is looking for their perfect dress.

February 21, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Wednesbury team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic staff and service!

I had been to other wedding dress shops locally and this is by far the best one, I had Kerry who asked what I liked, found me dresses that would suit me and mat h what I liked. She knew every dress in the shop and found me my perfect wedding dress! I was so happy with the customer service and the care I had when finding my dress. I would reccomend anyone to come here for their wedding dress!

February 19, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

The service is amazing and so kind

The service is amazing, they heard all my requests and Courtney who attended me was so kind and had a great eye for dresses that suit me, I ended up going for her wild card pick which topped all the past dresses I tried on. They were a relief because this was a last minute change of dress, thank you so much to Courtney and the whole team at Wed2b!

February 19, 2026
Unprompted review
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much Paola, your recommendation is wonderful and we’re so pleased that Courtney and our Wednesbury team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

I said yes to my dress

Courtney was amazing! Well in-fact the whole team were amazing from start to finish. We entered the shop and were greeted with smiley, happy, pleasant, welcoming staff, who made us feel at ease from the start. Courtney took us to the dressing rooms and gave us a thorough consultation where she asked about styles embellishment’s fittings etc. She went off to find the first dress and instantly brought an amazing dress for me to try on. I could have stopped and brought that very first dress but we continued to try on more. Courtney demonstrated her experience and knowledge and was very in tune to me as a customer. She identified when there was truly a dress that was a match and offered a veil and accessories to see how it would look complete. In total, I tried on five dresses before saying yes to my dress. Courtney was patient and caring and even when they were tears ( happy ones) she was empathetic and very professional. I just want to say a massive thank you to Courtney and the team for their support with helping me find my perfect dress. Thank you very much ladies.

February 16, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for your amazing review - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

We had an amazing time!!

We had an amazing time. Courtney our advisor was fabulous. She was so patient and attentive and very knowledgeable! I am so happy with my dress 😍

February 14, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Wednesbury team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Ruby was super attentive to my needs…

Ruby was super attentive to my needs and expectations.
She made what could have been a stressful experience really easy. As a self confessed picky person she’s was so patient during the decision making process.
Thank you

February 8, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Relaxed and enjoyable...then super exciting!

Really relaxed and enjoyable experience, Alisha was super helpful with suggestions and helping fitting properly. Much better than some of my other experiences. My Mum and my sister could take photos and sit comfy and the space was lovely. I found the dress, and I struggle making decisions so this was a massive win. Thanks muchly!

February 7, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Ruby was amazing help for me i went in…

Ruby was amazing help for me i went in without having a set dress but an idea of dresses I had seen. She selected a few and got me to try on all body styles. She was absolutely fantastic and Barbara was really amazing I get self conscious but she made me feel so pretty and made me realise I didnt need to focus on my negative parts of my body. So thank you Ruby and Barbara and also sorry Ruby for your mini workout with that fishtail dress haha

February 7, 2026
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Reply from wed2b - West Midlands (Wednesbury)

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

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