The product was melted and…
The product was melted and crystallized. After contacting the company, their genius solution was to offer a 15% coupon to order more. This is beyond laughable.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The product was melted and crystallized. After contacting the company, their genius solution was to offer a 15% coupon to order more. This is beyond laughable.
Fake label on Manuka Honey. The KFactor 16+ on it suggest over average Manuka quality criteria like mnm MFG or UMF content. But that is not the case. By not disclosing those markers one can assume that they are inferior or that the product is not worth the price.
I won a free bottle of immunity gummies in November 2021. I never received the package. When I contacted the customer service all I got was a bottle reply and when one person finally answered they asked me to cancel the order because I'm getting impatient.
FYI: I contacted them in January last. Two full months after I won. Thankfully I will never trust them with my money.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.