Wedding Hats 4U Reviews 

273
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Definitely got correct email address, double checked order sheet and email sent. In email I detailed that the fascinator had a loose feather (lying in bottom of box) and I attached a photo. If u e... See more

Company replied

Rated 5 out of 5 stars

Delighted with the service provided. Ordered my granny a hat for a wedding that's been brought forward due to covid restrictions. She was worried she wouldn't have time to find anything suitable. The... See more

Rated 5 out of 5 stars

Been looking for a proper Harris Tweed Baker Boy cap for ages and this business certainly delivered. Fab quality and gorgeous colour that will go with a wide range of looks. Extremely prompt delivery... See more

Rated 5 out of 5 stars

What a great company. Quick delivery and the hat arrived in perfect condition. I’d been searching for ages trying to match a wedding outfit. This royal blue pillbox hat is exactly the same shade as on... See more

Company details

  1. Headwear Store
  2. Clothing Store

Information provided by various external sources

Wedding Hats 4U for a wide selection of Wedding Hats and matching accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(273)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely Hats

Simple to order
Great prices
Exactly as items looked on website
Delivery on time
We’ll package
Very please with both hats purchased, thank you

May 26, 2023
Rated 5 out of 5 stars

Beautiful! Exactly what I was looking for.

After months of searching for a Fascinator for my Daughter’s wedding, I ordered the Champagne Diamanté fascinator earlier this week and it arrived very quickly. I am absolutely delighted with it! It is beautiful; well made and the perfect colour. It adds gorgeous detail, without being too much. I love it!

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful Customer Service & Returns Policy

Purchased two hats for a wedding which, due to illness, I was sadly then unable to attend. Explained the circumstances, never asked for a refund, merely a credit note against an alternative purchase. Amidst a significant period of postal strikes, Covid and winter flu, this business has a strict 14 day return policy, and failed to respond to my numerous requests for contact via both telephone and email. Not a business I will ever deal with again!

January 30, 2023
Wedding Hats 4U logo

Reply from Wedding Hats 4U

Hi Lynda

As you know, we've been in regular contact with you regarding this order. And we have offered you resolution options.

You ordered items from us at the beginning of December and then wanted to return them for a full refund 2 months later. We've explained many times that the maximum under our returns policy is 28 days. This is the standard in UK law and set out clearly in our returns policy for all to see.

Best wishes

Daniel

Rated 5 out of 5 stars

Customer service very efficient

Customer service very efficient; I asked a few questions online and the response was within a couple of hours each time. Kept informed re dispatch and delivery time frame.

October 11, 2022
Rated 5 out of 5 stars

The hat arrived within 2 days as…

The hat arrived within 2 days as advertised ( I paid for the express option. It surpassed my expectations - I loved it !!!! It was a big hit of the wedding and everyone wanted a photo in it! And was delighted also with the price for such a lovely hat . Would definitely use again and highly recommend.

October 4, 2022
Rated 4 out of 5 stars

Staff very helpful

Staff very helpful. Got my hat fairly fast and it was lovely. Was a bit dented as the box was a bit small. Handbag to match is very nice, though I would like it to be a bit bigger.

September 7, 2022
Rated 5 out of 5 stars

Excellent service

I had left it rather late to order a fascinator. The colour I wanted was out of stock. I ordered something very similar and paid for faster delivery. It was dispatched that day and arrived the following day. Excellent service

August 11, 2022

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