Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abid - we deliver cars

Abid picked up my car today he was great ,made lots of conversation, helped me with my DVLA car transfer and was really great at ringing the company and making sure everything was perfect before leaving.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. They said they would collect my car which I sold on Motorway, only to not turn up on the day and which I had called that morning to confirm collection. They did not call to let me know they were not coming, nor did they call to rearrange. I have had to do all the chasing and its now over a week and they still have not collected the car!!

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed with the service…

Really impressed with the service provided by Shirajul Islam, he was extremely helpful and kind. Answered any questions I had and made the process smooth and stress free when dealing with the car dealer. Highly recommend.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Abid

Great service from Abid, he phoned me to tell me when he would be there, took me through the cars functions and was just all round a pleasure to deal with. Thanks

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from Mohammed

Fantastic experience from Mohammed.
Came into contact with WDC through selling our car with motorway and they were collecting. Very courteous and polite. Did a through but fair inspection of the car. Made the whole process effortless

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Abid is a star!

Great smooth process. Abid collected the car, very thorough & professional. Very courteous, kept me fully informed despite, train strikes on the day. Despite a very long day for Abid he still maintained a very helpful and friendly attitude.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept updated with arrival. Arrived on time. Friendly & helpful. Would definitely recommend

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service

This was our 1st experience selling a car with Motorway and I must say the process was smooth from start to finish. Abid the driver came to pick up our car . He was a lovely friendly man who is very professional , he contacted us the morning he was picking up the car and arrived on time with no delay , and text us when he was minutes away.
He did a thorough inspection and test drive and explained the whole process what would happen. He was very knowledgeable and even rang us the following day to inform us he had delivered the vehicle to the buyer.
I would highly recommend Wedelivercars.co.uk and a special thanks to Abid the driver .

January 31, 2024
Unprompted review
Rated 4 out of 5 stars

Good service

My car was collected having sold it to a dealer via Motorway. Micheal arrived on time and clearly explained the process and his role in taking photo's for the dealer and checking documents. All his work was done efficiently and well.
He was rather let down by the dealer needing him to repeat the sending of photo's and haggling over the price having already agreed it - but this was not down to him and he made this clear which was OK with me. All round nice guy, polite and efficient

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Painless!

Sold with Motorway, gave my preferred dates, first one picked! Arrived on time, friendly and efficient. Thank you!

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

I sold my car through motorway

I sold my car through motorway. Process was smooth, Michael called me to arrange collection and arrived on time and explained the process. After a short test drive payment was promptly made and Michael took the car, highly recommended!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Michael arrived when he said he would and the whole process was very smooth.
Would highly recommend.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Reside Motorway pickup

Reside came and collected the vehicle at the arranged time. Good communication regarding pick up time on the day and all handled in a professional and friendly manner.

December 7, 2023
Unprompted review

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