Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Abid

Great experience with Abid, called first thing on the morning to give approx time and kept me up to date when 30 mins away. Also kept me up to date while reviewing the car.

Great service

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

We deliver cars collected my vehicle…

We deliver cars collected my vehicle after selling through Mototrway. Abid kept me informed leading up to the collection and arrived on time. Abid was professional and polite, he explained what he needed to do to carry out his assessment. Very pleasant experience.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Used them through motorway

Used them through motorway. Gavin was a gent, so polite and friendly. Although I did offer to collect him from the nearest train station so he didn’t have to walk the rest of the way (I live a bit remotely).
Despite acknowledging that I said this and saying they’d pass this on, they didn’t, leaving the poor bloke to walk half a mile up a very big hill.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

A great collection experience with Wayne.

A great experience with Wayne.

Wayne was extremely friendly and considerate and kept me updated throughout the day on the time of his arrival which matched the time slot I was told the day before the collection.
He completed an efficient inspection and test-drive and ensured payment from the dealership was in my bank before he left with my M140i.
All round great service made the sale of my car on motorway a very positive process.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Michael was very friendly and professional. Straight forward honest feedback leading to a quick sale... and off the car went!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy way to sell a car

Very easy way to sell a car. Lloyd came to our house was very well mannered and portrayed himself very well. Had a thorough look round our car and took it for a test drive. He then went through his process that goes to the dealer and made the whole transaction very smooth. Money was received with no hassle within minutes of the report being sent. I would definitely recommend this service.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

This was easy…

It was very first time I have come across such service… Abid, who came to collect my car was very professional. Introduced himself presenting his company ID card, explained how the service works took me trough the process and waited until the money for the car show up on my account only then he drove off.

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Truly awful

Truly awful, cancelled on me when I have taken a day off work, can’t give me a new date until over a week away. Avoid like the plague

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and stress free service

Very efficient and most importantly an exceptionally friendly service provided by Abid.
Abid was more than happy to answer all my questions and advised me on the paperwork required to complete the transaction.
Abid, thank you.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

Professional and friendly service. Abid messaged the night before collection to give us a time frame and then confirmed his ETA in good time, first thing in the morning. Once he had inspected the car and had had an accompanied test drive, Abid advised us on paperwork and was happy to wait until we had confirmation of receipt of payment. Thank you for a stress free service, Abid.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Good day all round

Motorway instructed WDC. Michael was the man, and I can't fault him, although my slight deafness and his Glasgow accent didn't mix too well! He called to advise me that he was a few miles away, and then again when he arrived in the local town. I picked him up to save him a 1.5 mile walk (no buses here). He was courteous and helpful throughout, delivered the car this morning, and I've been paid. What's not to like?

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

What an absolute joke of a company

What an absolute joke of a company. They cancelled the collection of my car 2 hours into the 4 hour window and moved it to 3 days later, meaning I had to take out temporary car insurance for 3 days and take another day off work. They have refused to cover the cost of the insurance, but are very sorry!!!! Sorry doesn't pay the £50 insurance bill I'm now saddled with.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Abid

Abid, the driver was excellent. Great communication up front on his expected arrival.
Thorough and polite inspection of the car.
Great service

March 22, 2024
Unprompted review

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