Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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No recent history of asking for reviews

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking communication

Shocking communication. No update when they clearly had the information in front of them.
Called at 1345 to check our collection for the car. Was initially given, that morning, for 0900 - 1300 but was a no show. Woman snorted and laughed and said she was in talks with the driver who was in traffic and he may be able to get to us for 1600. Asked what the next slot was and she never called back.
Unprofessional, unreliable and if I had a choice, I would recommend MOTORWAY get a new car delivery company!

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

“I recently had Muhammad check my car


“I recently had Muhammad check my car, and I’m very pleased with the service. They were thorough, professional, and knowledgeable, ensuring everything was in top shape. They explained everything clearly and didn’t rush through the inspection. I’m confident my car is running smoothly thanks to their expertise. Highly recommend!”

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

EXCELLENT ! I sold my car on Motorway. Frances came to collect my car. Friendly, professional and a great experience that I had been dreading after reading some previous reviews. Good communication from Zoe in the office and Frances arrived exactly as indicated. He loved my pink BMW ! Money from dealer sent and car taken to dealer. Very pleased - thank you

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Sold car on motorway + WDC

Sold car on motorway and car to be collected by WDC. Car was due to be collected Monday and Guv messaged on the Friday and the Monday to give me his ETA. Guv continued to keep me updated during the morning and upon arrival was very friendly, informative and professional. Inspection of the car was completed, and a test drive conducted. The whole process was very straight forward. Big thank you to Guv for making the whole process stress free and providing excellent customer service and I hope to use you in the future.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Sold car on Motorway and WDC came to…

Sold car on Motorway and WDC came to collect it. Collection was easy and keep informed of when they would arrive. Man (Abid) collecting car introduce himself and showed ID and then went through process with me. He was very polite and professional and made it all easy.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Sold my car on Motorway - Abid from WDC

Sold my car on Motorway.
Abid from WDC came to inspect and collect. He was very professional, courteous and diligent.
He communicated extremely well in the days leading up to collection, as well as on the day itself.
I would recommend We Deliver Cars for anyone needing their services.
5* for Abid also! Good man
Thank you

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service with Jason

I sold my car via Motorway, Jason was extremely professional, polite, kind and very helpful. I needed to change my timeslot the day before collection and Jason was able to easily work around this, which was extremely helpful. He explained the process clearly, was on time, was thorough with the inspection and test drive and waited until payment was received before leaving. Wonderful service, made the process of selling my car really simple, definitely recommend.

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

If you deliver a car 4 hours away and…

If you deliver a car 4 hours away and can't find you a job to go home they say it's your own fault and don't pay for your travel expenses which could be anything from 70 to 110 pounds! worst company for drivers and customers always complaints

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Unreliable

Driver off sick, no cover, buyer having to come to me via public transport. Avoid this company - not reliable.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quick easy and simple Hello

Me and my partner sold a car and it was so smooth and easy, and questions was answered so easy and explained, our car was collected by abid and he was so polite and professional we couldn’t thank him enough and payment was made quick after

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Overall, good service

Overall experience of the collection of a car from me was good.

The original collection date had by We Deliver Cars to be changed on the day, but fortunately this didn't affect me.

The collection driver, Abid, was a very nice chap - polite and professional. The whole process from when he arrived didn't take long.

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

Failed to collect at scheduled time

I doubt the reviews on here are from genuine customers - they nearly all heap praise on the driver by name in the first two sentences and use the same tone.

In our case they phoned up 2 hours before the schedule collection window to advise that the driver had called in sick. Reviews on other sites indicate this is a common excuse. The real reason is more likely bad scheduling, otherwise they have a serious staffing problem!

Obviously this causes inconvenience because we have to take time off work for the collection.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

A stress free experience

I want to praise the collection driver Keiran for his honesty, efficiency and overall relaxed demena. The evaluation and hand over of the car was made stress free. I thoroughly endorse this service.

June 4, 2024
Unprompted review

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