Wedelivercars Reviews 

528
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and efficient throughout the entire vehicle collection process. People also deeply appreciate the remarkably fast payment transfers and the consistently clear communication regarding driver arrival times. However, some reviewers were not happy with scheduling and experienced completely missed appointments without any proper notice. Some customers described frustrating delays, poor communication, and persistent difficulties when attempting to arrange or confirm collection times. A few consumers also noted unexpected issues during the handover process that caused considerable stress and anxiety overall.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and collection agents as polite,... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are polite,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praised the pleasant staff,... See more

Payment

Consumers find payment experiences to be mixed, with varying degrees of satisfaction. While many reviewers... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... See more

Rated 5 out of 5 stars

Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... See more

Rated 5 out of 5 stars

Book then ASAP because they’re busy but honestly they were fantastic. I needed my car collecting in Manchester and delivering in Gloucestershire and they got someone to drive it on trade plates for £1... See more

Rated 5 out of 5 stars

Great communication with transport for the car. Abid was very helpful and made the process enjoyable everything was carried out without my presence and moneys transferred very quickly Would deffo... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

528 reviews

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1-star

No recent history of asking for reviews

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4.0

All reviews

(528)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tesla company car delivery

Tesla company car delivery: Tesla texts and App showing delivery for 16/11. I received a message from this company at 4pm on 15/11 to say delivery 18/11 so I have no car for the weekend and will need to cancel work appts on 18th for meetings that day. Text came from a number I couldn’t reply to with no company name. Useless! It’s Saturday, after finding delivery company I tried to call their office….theyre closed!!! @Tesla seriously. Excellent service from Tesla but why are you letting it down with a dreadful delivery company that causes huge inconvenience with its non existent communication. Look at this company’s reviews on Google if you want an honest opinion where they score 2*!!! We DON’T deliver cars

November 16, 2024
Unprompted review
Rated 4 out of 5 stars

4* as they should have collected on one…

4* as they should have collected on one day & it got to 4.30pm, I chased and was advised the driver wasn’t going to make it … after I’d waited in all day. However, collection was arranged the following day and they arrived when advised & was a fairly smooth transaction (only issues were with dealership. Nice friendly guy.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Start to finish experience was great

Start to finish experience was great, was emailed a time slot, then the driver called me on the day with a more specific time, the office also called to confirm.
Driver took the car and gave me specific instructions on what to do next, he showed his ID badge and introduced himself on arrival. I also left my sons iPad in the car which was posted back the me the next week! Thanks so much

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Car Collection

We had the pleasure of dealing with Abid who was able to pick up our .He was most friendly honest and made the whole experience very easy .Would certainly recommend them to anyone

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Abid

Abid, arrived prompt and carried out his job with great efficiency. Great work

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Vehicle collection

A driver named Michael collected the vehicle I sold from my address. He was prompt in arranging a suitable collection time and punctual in visiting my premises. He was extremely professional and thorough in examining the car and communicating with the buys. He advised me on the next steps and even provided assistance in how to process the sale at the correct time. Excellent service!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Grashan Mahesan very positive experience

Grashan Mahesan picked up the car and was really good. Kept me informaed on when he would arrive, was always good at explaining and quickly went through the checks he had to make and made sure the moeny was transferred. Great Guy. Strongly recommend him.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Sale and collection of my Volvo with Motorway.

I arranged to met Abid locally in my car and we travelled to my house. I was a little nervous but Abid put me at ease with the process. He was really friendly but professional during his assessment of the car. Everything went as planned and the sale went through without any glitches. Motorway were excellent from start to finish. Highly recommended.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Not even worth the 1 star I worked for…

Not even worth the 1 star I worked for them.
They did not reimburse my travel cost weekly was always an issues or some discrepancies regarding my this . They didn’t pay back the £200 deposit they took for the trade plates poor company poor communication between drivers & customers. This would result to an unsatisfied customer which is turn is going to take their anger out on the driver not the people sitting behind the desk in an office in the midlands chatting a bag of s**t. Worst company in the trade business avoid at all cost.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Had Abid collect my car

Had Abid collect my car as part of the selling process through my motorway.
His communication and service was great, he was able to plan his day to fit in with our work schedule. He was friendly and very helpful.

August 30, 2024
Unprompted review

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