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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and responsiveness, making the entire process smooth and enjoyable. Many highlight the excellent customer service, noting the team's ability to provide clear guidance and support, especially during onboarding and setup. The service itself is frequently described as easy to use and efficient, with a user-friendly platform and a good selection of products. Some people, however, mentioned occasional inconsistencies in customer support and expressed a desire for more transparency regarding pricing.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the helpful and efficient... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent customer... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the app's... See more

Product

Clients share positive opinions on product quality and variety. Many reviewers highlight the ease of finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy integration with my Shopify store. Fast product import. I emailed questions directly to my Wefulfil manager Nancy and had all the answers next day. I also been contacted by Roselle via Watsapp wi... See more

Rated 5 out of 5 stars

WFF has been so great from day one, They helped me map everything, troubleshoot and gave me great recommendations based on my financial goals and restrictions. Gemma and Tim have been amazing to l... See more

Rated 5 out of 5 stars

The app is easy to use and is fully integrated with shopify making it very easy to add products to my store. As a new business, I've only placed 1 order so far, but found the whole process very easy... See more

Rated 5 out of 5 stars

The team has been super helpful getting us all setup on the platform. First time working with a 3pl so it was quite confusing but the team made it seamless! Shipping times have been within the expect... See more


Company details

  1. e-Commerce Solution Provider

Written by the company

Wefulfil is a China-based supply chain service helping Australian eCommerce sellers grow faster and smarter. Since 2014, we have supported 100+ fashion, lifestyle and DTC brands with product sourcing, China 3PL, and low-MOQ branding. Our 3PL service offers 5–8 day shipping from China to Australia, plus reliable global lanes to EU, UK and US. We also provide sourcing and fulfilment solutions, and allow sellers to brand from as little as 100pcs with custom mailers and thank-you cards. One fashion seller moved from AliExpress to Wefulfil and cut shipping to 5–8 days while building a brand identity with only 200 units, doubling repeat customers. Another lifestyle brand stopped bulk shipping to AU and now ships directly from China to AU and EU in under 10 days, cutting logistics costs by half. Wefulfil gives small and mid-size sellers the tools to scale like real brands. 👉 For full case studies, visit www.wefulfil.com.au


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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Rated 5 out of 5 stars

Great Service!

Wefulfill provides a variety of products and has given me the opportunity and confidence to start up my dropshipping business. However, the best part in this process is the assistance from my onboarding manager Gemma who has taken the time to really explain the process to me.

Thank you for a wonderful experience!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

User friendly global app

The Wefulfill Global app is user friendly supplier app. It’s pretty straight forward for any newbie. Just click on what you want and let them do the job. Easy to handle. I encountered a friendly support team person, Andrew. He is always keen to help if I got any questions about the app. Makes me feel like wanting to get more stuffs each time from the site.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with WeFulFil AU

I couldn't be happier with WeFulFil AU. This is the third dropshipping app I use and I just wish it was the first because then I wouldn't have thought about using any other app.

The app has features that I wished existed in other dropshipping apps I use. It makes life so much easier for merchants especially with the dilemma of shipping costs (the app clearly lists all shipping costs for each product in each state in Australia and New Zealand). WFF also seems to proactively care about getting better and encourages you to suggest more features and report any issues; it makes this so easy and I trust the app developers are genuine about wanting to make it one of the best such apps if not THE best. Thank you WeFulFil AU

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars!

Fantastic supplier and fantastic customer experience.

We have been working with Wefulfill for some time now and they are on the ball and ready to go.

Special thanks to Tim and the team!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I’ve been with Wefulfil for a little while now and out of all the Dropshipping apps I have tried, Wefulfil win hands down. Their processing time is unbelievably quick, everything runs very smoothly without a hitch and if there is anything concerning me, Princess is always there to patiently walk me through things with a great deal of support, care and most importantly professionalism! Customer service is number 1. Thank you to the whole team!

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fast, reliable, and great communicators

The team at wefulfil are incredibly responsive to messages and great communicators. All orders have arrived on time and I found the onboarding process to be very smooth. I even went to visit them in China and can vouch for their professionalism and attention to detail. Highly recommend them to anyone in ecommerce or online selling.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are absolutely lifechangers

These guys are absolutely lifechangers! Been working with Wefulfil for years now and they have completely transformed my business and made things 100x times easier.

I have worked with heaps of fulfilment partners in the past and none of them come even close to the quality, reliability and trustworthiness of Still and his team.

Now run all my business through them and would never even consider changing. Highly recommended!

July 15, 2024
Unprompted review
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