Wehilion Reviews 

187
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide variety of stylish clothing options available and find the online ordering process very straightforward to successfully navigate. Many people also mention that their purchases often arrive looking amazing, featuring great colors and satisfactory overall quality that matches expectations. Some reviewers were not happy with customer service and support when trying to get timely responses or resolve their purchase issues. Additionally, several customers noted that delivery was frequently delayed, while others experienced serious problems with incorrect sizing or poor material quality.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers frequently praise the cute... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers highlight severe shipping... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising well made and fashionable clothing that looks... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some consumers experience fast... See more

Customer service

Reviewers mention negative feedback about customer service, highlighting that support representatives fail to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Between Wehilion and the distributor they got my delivery address fixed prior to delivery. I did put in a second order after I received the first. Can you ensure that the yellow suit is removed and th... See more

Rated 4 out of 5 stars

The suit was very crushed when I opened it it couldn’t be wore right away even after hanging up for a few days I still had press it very carefully but good quality and a good fit would have preferred... See more

Rated 4 out of 5 stars

I like the selection. But getting the pants size was difficult. That’s why I didn’t give 5 star

Rated 5 out of 5 stars

The process was easy to follow, the measurements were good and the material was plenty. Great honest price. You can buy a 2piece Linen suit for aboput the same money but i bet it won't be as good as... See more


Company details


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3.3

Average

TrustScore 3.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(187)

124 reviews in the last 12 months

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Rated 1 out of 5 stars

Does not reply to return requests

I ordered a tuxedo from Wehilion. The purchase went off without a hitch, and I received the tuxedo in a timely fashion. Unfortunately, the suit doesn't fit. It's too small. Wehilion's website doesn't have any instructions for processing a return. I sent two emails to their customer support email address and didn't receive a reply. I will never purchase from this vendor again.

January 10, 2026
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

They are drop shippers

First of all the reviews on here that are giving 5 stars are probably employees!!!!!!As in they are FAKE reviews!! Second They are drop shippers. We did get a suit but it was of terrible quality and material. But that comes with the price. But the color was WRONG and didn’t match the picture even close. Order gray it was cream. Also because they are drop shippers it takes a long time for shipping and have fun getting your money back because of their mistake!!!!!!they will not give you a refund no matter what!!!!

January 13, 2026
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

SCAM SITE - YOU WILL NOT GET YOUR PRODUCT

Suit was ordered 12/08/2025 - now it's 01/20/2026 and still no suit. Do not order it is a scam site!!!

December 8, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 5 out of 5 stars

The suits are amazing

The suits are amazing, both quality and looks. I love Wehilion products 🫶

January 15, 2026
Unprompted review
Wehilion logo

Reply from Wehilion

Thank you so much for your kind words and support! 💖 We're thrilled to hear that you had a great experience with Wehilion®. Your satisfaction means the world to us, and we can’t wait to serve you again soon.
If you ever need anything, feel free to reach out. 😊
– Wehilion® Team

Rated 1 out of 5 stars

I DON'T KNOW HOW THIS COMPANY GETS 3…

I DON'T KNOW HOW THIS COMPANY GETS 3 STARS. I NEED HELP FRIM SOMEONE ON HERE TO BRING DOWN THIS COMPANY. I BOUGHT 3 SUITS FOR A WEDDING, THEIR SUIT CAME AND DID NOT FIT ME. 70% MONEY BACK, TO 50% 10%. I DO NOT WANT TO KEEP A SUIT THAT DOES NOT FIT ME. THIS IS TRULY A FRAUD COMPANY. THEY DON'T HAVE A PHONE NUMBER, AND THEY ARE PLAYING GAMES ON THE CHAT. I'M IN RAGE AT THIS POINT, THAT I'M ABOUT TO LOSE 170.00 EVEN IF I WANTED TO DO SOME WORK, THE DUIT CAME 2 DAYS BEFORE THE WEDDING . I'M FURIOUS AND VERY ANGRY. I NEED MY MONEY BACK PLEASE. YOU AGGREED FOR ME TO SEND IT WITJH MONEY BACK GUARANTEED AND NOW, 70%, 50% THEN 10%. WHO IS IN CHARGE OF THIS SHIT COMPANY?????
They never admit that I never bought a "customized suit".
They offered me 30% to compromise my dignity by eliminating this review. I said never because they HAVE TELLING ME 50% refund, and keep changing it from $20, to %50 drops it to 10%, and %30.
If YOU SAID %50 YOU HAVE TO HONNOR IT.
PERIOD!.
This company have to keep his word 💯.
Customers need to be respected.
It's $170 suit that I NEVER USE, and I was ready to send it back , but the don't want it, when their polices black and white said it's possible.

December 17, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

My husband suit…

UPDATE:
I'M WRITTING THIS ON BEHALF OF MY HUSBAND. IT'S MY NONEY, MY TIME AND ENERGY. HELPIBG HIM SENDING YOU MESSAGWA. YOU TRY TO ASK MY HUSBAND TO DELETE HIS REVIEW FOR 30% REFUND BACK. YOU KNOW WELL ENOUGH, MY HUSBAND SUIT WAS NOT CUSTOM MADE. THE LADY CLEARLY STATED, HE WILL NOT RECEIVE THE CUSTOM MADE SUIT ON TIME FOR THE WEDDING, SO YOU SENT HIM A STANDARD ONE, IN WHICH 100% MONEY BACK GUARANTEED. BE AWARE OF THESE PEOPLE, THEY WILL LOW BALL AND INTIMIDATING YOU TO RENOVE ANY BAD REVIEW YOU MADE.

Most reviewers are satisfied?????WTF????
Read this below:
My husband bought a suit and they promised my husband money back guaranteed.
They not only sent the wrong size, they sent it late, 2 days before the wedding. They never taylored nor even tried to, just a standard suit. If my husband did not go with 2 other companies that only 1 sent the right size out of all 3, he wasn't going to have a suit for the wedding. BUT OH BOY!: THIS MOTHER F$%#%^ IS THE ONLY ONE GIVING HIM A HARD TIME, BECAUSE THEY WANT HIM TO KEEP A F$#%#UP SUIT THAT DOES NOT FIT HIM.
The man is begging on the chat everyday to look for a return after they cearly stated:" FREE RETURN AND EXCHANGE: 30 DAYS -FREE TRIAL AND FREE EXCHANGE AND NO HASSLE RETURNS". SO why the hell is your advertising so F$%$#$# wrong/false.
This company must be shut down for lying and false advertising. This is humiliating , overwhelming, and disgusting You should be ashamed of yourself who ever you are. WE ARE CALLING FOR A CLASS ACTION LAW SUIT FROM ANYONE ON HERE. I KNOW THERE IS A PRIVATE INVESTIGATOR ON HERE. LET'S GET ON THEIR ASSES.
There should be a zero star for f%&%#$#d up company like this shit one.

December 15, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

I ordered a suit on nov 27th 2025 and…

I ordered a suit on nov 27th 2025 and as of this mornig Dec 25th, 2025 i HAVE NOT RECEIVED IT??

kEEP GETTING THE SAME RESPONSE FROM CUSTOMER SERVICE THAT IT IS ON THE WAY???

December 25, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

Thank you for your feedback, and we’re truly sorry for any confusion or frustration caused.

We’d like to inform you that your order has already been shipped and is currently in transit.
As of 2025-12-20 19:43, the latest tracking update shows:
Toronto Pearson International Airport – Canada, Arrived at Import Airport.

If you need any assistance or have further concerns, please don’t hesitate to reach out to our customer service team at support@wehilion.com — we’re here to help.

Thank you for your patience and understanding.
– Wehilion® Customer Service

Rated 5 out of 5 stars

This was my first time ordering a…

This was my first time ordering a Wehilion suit, and I wasn’t sure what to expect. Most online stores show one thing, but what arrives often differs in both quality and size. However, I was genuinely blown away by how accurate the Wehilion suit was, both the fit and the quality were spot-on. I highly recommend it to anyone.

November 30, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

Thank you so much for your kind words and support! 💖 We're thrilled to hear that you had a great experience with Wehilion®. Your satisfaction means the world to us, and we can’t wait to serve you again soon.
If you ever need anything, feel free to reach out. 😊
– Wehilion® Team

Rated 1 out of 5 stars

I encountered an issue with my initial…

I encountered an issue with my initial suit order, as the sizing was incorrect despite my explicit request for an XL. Upon realizing the suits would not fit, I promptly placed a reorder. I was informed that the matter would be investigated. Unfortunately, neither my son nor I had suits for the wedding. The second order, which included expedited shipping, took over six weeks to arrive, and my attempts to cancel the order were unsuccessful. I am now seeking a refund, but the company is not upholding its return policy. Given this experience, I cannot recommend purchasing from this company and question the validity of their five-star ratings. Specifically, my original order was placed on September 6, 2025, with the first delivery on September 16, 2025. I reordered on the same day I identified the sizing discrepancy, and the second order did not arrive until October 27, 2025.

September 6, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER! My suit has not come after a month. They’ve offered a 70% refund if I cancel but I paid expedited shipping and they are over the time already. SCAM ALERT. At this point I just want my money BACK! Whatever they respond to this is most likely BS

October 13, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

FRAUD WARNING!!!!!!

FRAUD ALERT!!!! I am a licensed investigator in California. I ordered and paid for two suits in July 2025... Company will not send merchandise nor refund my payment. Wehilion is a Chinese company and it's company is residence in San Francisco behind a locked gate. I will be filing suit soon and I will post the names, addresses and phone numbers of the owners and managers of wehilion ... FRAUD ALERT FRAUD ALERT FRAUD ALERT!!!!!!!!!!

October 12, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 5 out of 5 stars

This suit is now my go-to for meeting…

This suit is now my go-to for meeting clients - it looks professional without looking bulky.

October 3, 2025
Wehilion logo

Reply from Wehilion

Thank you so much for your kind words and support! 💖 We're thrilled to hear that you had a great experience with Wehilion®. Your satisfaction means the world to us, and we can’t wait to serve you again soon.
If you ever need anything, feel free to reach out. 😊
– Wehilion® Team

Rated 1 out of 5 stars

I placed an order on August 26th

I placed an order on August 26th. As of today October 1st, it STILL hasn't even been shipped out, much less received. I asked how to get a refund. Instead of that, I was offered a $10 coupon to use on a future purchase. That I would probably never receive either..

October 1, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

Not a trusted site

Company was suppose to refund me on a suit that didn't fit. It was entirely to big. Emailed customer service and they tried everything they could to not give me a refund. Then once agreement had been reached and I returned the item, it's September and I returned the item in July still no refund and they won't respond to my emails anymore. Do not purchase from them. The site is not trustworthy and the material is not linen. Feels more like wool.

July 3, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 5 out of 5 stars

I'm always happy with this shop

I'm always happy with this shop. They have a great selection, and the staff gives some genuinely helpful advice.

September 20, 2025
Wehilion logo

Reply from Wehilion

Thank you so much for your kind words and support! 💖 We're thrilled to hear that you had a great experience with Wehilion®. Your satisfaction means the world to us, and we can’t wait to serve you again soon.
If you ever need anything, feel free to reach out. 😊
– Wehilion® Team

Rated 1 out of 5 stars

I bought 2 suits from this website for…

I bought 2 suits from this website for my best friend’s wedding. I was going to be the best man. The custom suit came in and it was messed up. They sent the wrong suit. I then ordered a replacement with expediting shipping. It never showed up and I waited three weeks . I requested a refund on the purchase of both suits one that didn’t even ship yet and the one that they sent was messed up. They said they could only offer me $30 when they messed up and sent the wrong suit and if you pay for expediting shipping, it doesn’t mean anything because I waited three weeks and it still hasn’t been sent and the wedding is the end of the week so now I have to go out and spend more money on another suit so I have something for the wedding and I’m the best man.

July 27, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

Took a long time to get product

Took a long time to get product. Sizes do not comply with U.S. sizes, so of course the product didn't fit. There was poor customer service and no real return policy.

August 29, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 1 out of 5 stars

My husband has been trying to get his…

My husband has been trying to get his suit and we have not been able to contact anybody. This has been going on since July 8th. We were told the processing time would be between 15-20 days, and shipping would take 6-9. It’s coming up to be arriving soon yet we haven’t received any tracking information. We want a full refund as this seems to be a universal issue with multiple people. Customer service is extremely hard to contact.

July 8, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we’re here to help make things right.
Please contact our customer service team at support@wehilion.com, and we’ll do our best to resolve the issue as quickly as possible.
We appreciate your patience and the opportunity to improve.
– Wehilion® Team

Rated 5 out of 5 stars

Happy Customer

I ordered my suit and immediately received a follow up email to confirm my size. Needless to say it’s a perfect fit. Definitely plan to order another one.

July 27, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

Thank you so much for your kind words.
We’re thrilled to hear that your suit fits perfectly and that you had a smooth experience with us.
We truly appreciate your support and look forward to helping you with your next order.

Rated 1 out of 5 stars

Please do not order from them I order…

Please do not order from them I order my suit may22nd and it’s July 14 and still have not received my items./ they not trying to give me my money back …. This site is a scam scam scam scam scam scam

July 14, 2025
Unprompted review
Wehilion logo

Reply from Wehilion

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

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