Weight Watchers Reviews 2,945

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 2,717 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their excellent support and engaging workshops, finding the guidance and resources invaluable for their journey. Many people are seeing positive results and appreciate the program's ability to teach balanced food choices and healthier options. However, some people were dissatisfied with the app, citing difficulties with navigation, logging food, and the removal of features like visible point values for individual food items. A few other people also felt that communication regarding program changes or appointments could be improved.

What people talk about most

User experience

Consumers find user experience to be ambiguous. Many reviewers appreciate the app's ease of use for tracking... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being excellent,... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise its ease of use, versatility for... See more

Product

People report ambiguous experiences with the product. Many customers praise the program, stating it helps... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the inspiring virtual... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The nutrition resources and guidance from counselors are invaluable. They made it easy to get my meds and their responsiveness is timely. The app has changed from what I was use to and I find it m... See more

Company replied

Rated 4 out of 5 stars

I like still having in-person meeting close to home. I wish WW would be fix the app inconsistencies. Sleep tracking data from my fitbit still does not transfer accurately to the WW app sleep data. Act... See more

Company replied

Rated 4 out of 5 stars

In all fairness, the team has been excellent! I have just become more familiar with the software and communicating with all of you. I am not super savvy with my computer. I'm happy to say I'm getting... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

In person meeting

I enjoy the meetings. I love the app.

May 17, 2026
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Reply from Weight Watchers

We're glad you enjoy our meetings and app. Thank you for your feedback.

Rated 2 out of 5 stars

The new app is not good

The new app is not good. Everything is hidden not easy to find. I also don't like how the points are so high on everything. All you can eat is zero point food. That's not always easy and it gets very boring. Old weight watchers was better when it was no food off limits

May 17, 2026
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Reply from Weight Watchers

We appreciate you sharing your concerns about the app and the points system. Your feedback on the zero-point foods and the program's changes is valuable to us.

Rated 5 out of 5 stars

I am a lifetime member since the 80’s…

I am a lifetime member since the 80’s this program works and the support is fabulous Also as a retired RN I appreciate how scientific the program is and it constantly adapts to new research

May 17, 2026
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Reply from Weight Watchers

We are so happy to hear about your positive, long-standing experience with our program and support! We appreciate your kind words.

Rated 3 out of 5 stars

I dislike ALL of the GLP1 topics and…

I dislike ALL of the GLP1 topics and workshops! Why do you need so many? Even some of the other than Weeklies get addressing them. Let's talk more about healthy foods and habits. Bring in some lifetime/maintenance with leaders that practice what they preach! Too many coaches are way over goal. Not setting a good example of health and wellness.

May 17, 2026
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Reply from Weight Watchers

Thank you for sharing your feedback. We acknowledge your concerns about the GLP1 topics and coach examples. We are actively reviewing our content and coaching standards to better support healthy habits and lifetime maintenance.

Rated 5 out of 5 stars

WWCamp 1974

I first encountered WW as an adolescent attending WW camp. I loved it. I needed that during that part of my life. I learned about eating healthy and lost weight for the first time. I used food as a self medicating behavior.
The founder of WW came on our last day.
Fast forward to 2026 .... the WW app is a wonderful tool. I love the workshops the best. I've always come back when I need to get myself on track again.
WW 🫶

May 17, 2026
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Reply from Weight Watchers

We are so happy to hear about your long and positive journey with us, from your adolescent camp experience to using our app today. It's wonderful to know we've been a valuable tool for you. Thank you for sharing your inspiring story!

Rated 5 out of 5 stars

I love the in-depth information that…

I love the in-depth information that Keli S provides in her Science in Sweatpants meetings

May 17, 2026
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Reply from Weight Watchers

We are so glad you appreciate the in-depth information provided in our meetings! Thank you for sharing your positive feedback.

Rated 1 out of 5 stars

I have attended weekly meetings for…

I have attended weekly meetings for many years. The location that they chose to move to is just horrible. It is located in the basement next to the sauna and locker rooms. It’s hot and muggy and totally unacceptable. I will continue to weigh in monthly but can no longer benefit from my group support. I am very discouraged and would not recommend weight watchers to anyone.

May 17, 2026
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Reply from Weight Watchers

We appreciate you sharing your concerns about the new meeting location. We understand how important a comfortable environment is for group support. We are actively reviewing feedback regarding meeting venues to ensure a better experience for everyone.

Rated 3 out of 5 stars

Cannot attend meetings with the core…

Cannot attend meetings with the core membership. Very disappointed in that. All you are interested in is making MORE MONEY AND NOT HELPING PEOPLE. SHSME ON YOU AND YOUR ORGANIZATION

May 10, 2026
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Reply from Weight Watchers

We appreciate you sharing your feedback. We are truly sorry to hear about your disappointment regarding meeting attendance. We are reviewing our policies to better serve everyone.

Rated 5 out of 5 stars

The app is amazing and so helpful

The app is amazing and so helpful. It has everything on it to help you reach your goals. The program only works if you work it. I love that it now shows your macros. It’s the easiest program to help you make your health a priority.

May 10, 2026
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Reply from Weight Watchers

We're so happy to hear that our app is amazing and helpful for reaching your goals! It's great that you find it easy to prioritize your health.

Rated 5 out of 5 stars

Living the Life

The life style is going great so far. I enjoy tracking. Keeps me from over indulging.

May 17, 2026
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Reply from Weight Watchers

We're so glad to hear you're enjoying the tracking and finding it helpful! Thank you for your positive feedback.

Rated 2 out of 5 stars

I get it’s a business

I get it’s a business! However, my meeting on Wednesday at 8:30 am was combined with the 10:00 meeting. It is most of the time overcrowded. I have long standing commitments that overlap with that meeting. So I’m only able to attend maybe 2 each month. I feel like I’m missing out. Hope someone is listening

May 17, 2026
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Reply from Weight Watchers

We appreciate your feedback regarding the meeting schedule and attendance. We understand your frustration about missing out due to combined and overcrowded sessions. We are actively reviewing our scheduling to better accommodate everyone.

Rated 5 out of 5 stars

It really helps me watch what I’m…

It really helps me watch what I’m eating with the point system. WW mixed with wegovy medication is a winning formula

May 16, 2026
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Reply from Weight Watchers

We're so happy to hear our point system is helping you! We appreciate you sharing your positive experience.

Rated 4 out of 5 stars

Doing what it needs to do

I find it adequate so far in assisting with weight loss and keeping me accountable. Like any app or program, you get what you choose to take from it. Price is fair in comparison to other companies. Support team has been attentive when needed.

May 17, 2026
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Reply from Weight Watchers

We're so glad our program is helping you with your weight loss journey and accountability! We appreciate your kind words about our pricing and support team.

Rated 5 out of 5 stars

New colleagues

New colleagues. Everything was pretty self-explanatory and fairly easy to get through it with everything.

May 8, 2026
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Reply from Weight Watchers

We're so happy to hear everything was self-explanatory and easy for you. Thank you for your kind words!

Rated 5 out of 5 stars

Easy

The monthly refill process was seemless!

May 9, 2026
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Reply from Weight Watchers

We're glad to hear your monthly refill process was seamless. Thank you for your positive feedback!

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