The nutrition resources and guidance from counselors are invaluable. They made it easy to get my meds and their responsiveness is timely. The app has changed from what I was use to and I find it m... See more
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Review summary
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I like still having in-person meeting close to home. I wish WW would be fix the app inconsistencies. Sleep tracking data from my fitbit still does not transfer accurately to the WW app sleep data. Act... See more
Company replied
In all fairness, the team has been excellent! I have just become more familiar with the software and communicating with all of you. I am not super savvy with my computer. I'm happy to say I'm getting... See more
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Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
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United States
- weightwatchers.com
4.0
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3K reviews
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The app keeps logging me out and I have…
The app keeps logging me out and I have to start all over again entering my weight, height, etc. also the app is too busy. There are a lot of places to click just to do simple things like enter data to find the points for something or search. Less is more
May 9, 2026
Reply from Weight Watchers
We appreciate you sharing this. We're sorry you have to re-enter your information and that the app feels too busy. We will review the data entry and search processes to improve the app's usability.
Reply from Weight Watchers
We appreciate you letting us know that we are always available to help you with your questions. Thank you.
My experience
Still trying to navigate the site after the changes.
Still MISSING the in-person meetings. They ALL were taken from our state (Vermont) three years ago.
I was one of the WW leaders who lost her job with that move. And, as a former leader who still is in touch with dozens of former members, I have heard many disgruntled reviews. They still MISS their in-person connections and support that they received from meetings.
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback regarding the site changes and the absence of in-person meetings in Vermont. We recognize the value of those connections and the support they provided. We'll share your comments with our team as we explore ways to improve our members' experiences.
Reply from Weight Watchers
We're happy to hear that our guidance is beneficial for your eating habits. Thank you for your positive feedback!
I didn't like that I was only able to…
I didn't like that I was only able to communicate via messaging- phone calls are not used.
May 3, 2026
Reply from Weight Watchers
We appreciate your feedback and regret that our messaging-only communication was not ideal for you. We will consider offering phone support.
Science backed
Science backed
Community support
App can use some improving - while their were advances in app it was at expense of foregoing what was differentiator for WW
I am on menopause program and now I cannot see my points total per meal only per type of food… which is contrary to the value proposition or differentiator of WW from other programs
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback. We're glad you value our community and science-backed approach. We apologize that the app updates have impacted your experience with the menopause program, specifically the meal point tracking. We'll share this with our team for consideration.
I would like more support for GLP…
I would like more support for GLP medicines and foods to eat. I get medicine from my own doctor
May 3, 2026
Reply from Weight Watchers
We appreciate your feedback and will consider more support for GLP medicines and food options. Thank you for taking the time to share.
I love almost everything about it.
I love everything about it, except the app, should never have changed it.
I like the virtuals, the food receipe's, the work outs.
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback! We're glad you enjoy the virtual meetings, recipes, and workouts. We'll consider your thoughts on the app's changes.
I love the tracking app
I love the tracking app, if it stops changing. I really miss in-person meetings as I pay for the app when I don't travel to weigh in at goal. There are a couple of coaches that moderate virtual meetings very well.
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback. We're glad you enjoy the tracking app. We know the virtual meetings can't fully replace in-person ones, and we're working to improve the app experience. Thanks for your patience.
Stop “fixing” what isn’t broken!
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback and we'll look into your concerns about the changes made.
Reply from Weight Watchers
We appreciate your feedback on the app tracking process and workshops. We're glad you find them helpful and valuable.
It’s so wonderful to be back with WW’s
It’s so wonderful to be back with WW’s. I feel completely supported for my weight loss journey.
May 9, 2026
Reply from Weight Watchers
We're so happy to hear that you feel supported on your weight loss journey with us. Thank you for sharing your positive experience with WW!
We have a wonderful leader in Saugus on…
We have a wonderful leader in Saugus on Wednesday morning at 10. Her name is Nancy. She is very inspiring and keeps everybody going. I have joined just a little while ago and I am out of the 200s and I am so excited. I can’t believe it my clothes fit better and I am very, very happy and proud of myself.
May 10, 2026
Reply from Weight Watchers
We're so happy to hear about your inspiring experience and progress! It's wonderful that you're feeling better and seeing positive changes in your life. Thank you for sharing your journey with us.
Reply from Weight Watchers
We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.
WW IS THE BEST!
I’m on Zepbound and everyone I’ve dealt with has been so professional and pleasant! I feel like I’m in very good hands. I also greatly appreciate all the communication! WW is the best! Thank you!
May 3, 2026
Reply from Weight Watchers
We're happy to hear that everyone has been professional and pleasant while you are on Zepbound! It's great you feel like you’re in very good hands, and we appreciate your feedback.
Workshops are improved app is not.
The new app is hard to use. Can’t figure out how to see the food I’ve tracked. I like the refresh with the virtual meetings and new topics. More focused and relevant.
May 10, 2026
Reply from Weight Watchers
We appreciate your feedback. We're sorry the new app is difficult to use and you're having trouble finding your tracked food. We're glad you like the virtual meetings.
Loving the availability of coach's, classes the social aspect.
I am so excited to be online with what I consider the new WW. The app is amazing-although I can't access on my brand new laptop. Your workshop leaders are the best of the best; very knowledgeable about human behaviors; very good at keeping a workshop on "subject" and shutting down any disrespectful members, yet in a kind professional manner. For all the content, tracking features and education, the subscription is well worth my investment in myself.
May 10, 2026
Reply from Weight Watchers
We're happy to hear that you're excited about the program and appreciate the workshop leaders. We're also glad the content and tracking features are worth your investment. We'll look into the laptop access issue. Thanks for your feedback!
Friday WW meetings
Alicia is one of the best coaches the Long Beach location has. There are a lot of great coaches there but Alicia really takes time to sit with you one on one and she really cares. I never feel like she’s so busy that I can’t stop her if I need advice, she’s always available.
Love the others coaches also but love the Friday meeting.
May 3, 2026
Reply from Weight Watchers
We're happy to hear that you had such a positive experience! It's great to know the coach's dedication and availability made a difference. We appreciate your kind words about the team and the Friday meeting!
Reply from Weight Watchers
We appreciate you sharing your repeat positive experience with our plan. Thank you for your continued support.
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