Ad leads you believe you get a hardback book to begin with but after inputing all your info you see it's a paperback. Then you go to pay and you can now pay extra if you want the hardback book, plus m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With this experience I believe the hardcover option should have offered first. I did not like the extra offers, I think it was a bit overwhelming. Everything else was great.
Company replied
All the extra items they want you to buy after you have made your choice is a bit redundant. The one exception was the baby planners. Otherwise, it was frustrating not to be able to go straight to my... See more
Company replied
Too many add ons prompts at the end in order to get to finalize the purchase. Charges keep popping up one at a time instead of all together at the end so you can clarify what it is you real... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
480 reviews
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Reply from Welcome Baby
Dear bassie,
We’re thrilled to hear you found everything "Easy to personalize." We are actively working on improvements to ensure the best experience possible. If you ever need assistance or have more feedback, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
I appreciate the constant reminders to…
I appreciate the constant reminders to buy the book, but the check out process was tedious asking me if I wanted to buy all these extra things.
January 19, 2026
Reply from Welcome Baby
Dear J S,
We hear your concern about the checkout process feeling tedious with the additional offers. We are actively working on improvements to streamline the experience. Please email help@welcome.baby with your account email and order number so we can ensure your feedback reaches the right team.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Barney,
We are thrilled to hear that you found our guidance helpful! We are actively working on improvements to ensure the best experience with Welcome Baby. If you ever need further assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
So nice site .
January 18, 2026
Reply from Welcome Baby
Dear Frane Joubert,
We’re thrilled you found our site "So nice"! We are constantly working on improvements to ensure a great experience for you. If you ever need assistance, please email help@welcome.baby with your account email and order number so we can help.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Sharon,
We are thrilled you appreciated the personalization! We are actively working on improvements to enhance your experience further. If you need any assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Very easy step by step process with the…
Very easy step by step process with the customizations. I cannot wait for my book to come in the mail
January 17, 2026
Reply from Welcome Baby
Dear ambiiallaboutlovemorris,
We are thrilled that you enjoyed the easy step-by-step process for your customizations! We work hard to ensure a smooth experience. If you have any questions while you wait for your book, please email help@welcome.baby with your account email and order number so we can assist.
Sincerely,
Welcome Baby Team
The ebook looks so cool
The ebook looks so cool! Im excited for my actual printed book at the mail.
January 15, 2026
Reply from Welcome Baby
Dear lapusjerome,
We're thrilled you think the ebook looks cool! We are actively working on improvements to make the Welcome Baby experience even better. Please email help@welcome.baby with your account email and order number if you need any assistance with your printed book delivery.
Sincerely,
Welcome Baby Team
Money well spent
It gave me time for customization and to save so I could order it my family is big on books so I believe she will appreciate this.
January 15, 2026
Reply from Welcome Baby
Dear ohred,
We're thrilled you had time for customization and that your book-loving family will appreciate the gift! We are constantly working on improvements. Please email help@welcome.baby with your account email and order number if we can ever assist you.
Sincerely,
Welcome Baby Team
Its a perfect gift foe our…
Its a perfect gift foe our granddaughter . Everything was easy to follow . Than you
January 15, 2026
Reply from Welcome Baby
Dear kalcorn,
We are thrilled to hear this was the perfect gift for your granddaughter! We are actively working on improvements to keep our service easy to follow. Please feel free to email help@welcome.baby with your account email and order number if you ever need assistance.
Sincerely,
Welcome Baby Team
Very easy to navigate customization…
Very easy to navigate customization selections. Enjoyed the prompts.
January 14, 2026
Reply from Welcome Baby
Dear allysonfranklinesq,
We're glad you found the customization selections easy to navigate! We are actively working on improvements to make the experience even better. Please email help@welcome.baby with your account email and order number if we can ever be of assistance.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear jacobstringer,
We’re thrilled to hear you find our concept an amazing idea! We are actively working on improvements to serve you better. Please email help@welcome.baby with your account email and, if possible, the order number if you have any feedback or questions we can help with.
Sincerely,
Welcome Baby Team
Impressed
This baby book is just beautifully presented, I am so happy to give this as a gift to new parents.
January 12, 2026
Reply from Welcome Baby
Dear Kim Smith,
We are thrilled to hear you found the book beautifully presented and a great gift for new parents! We are constantly working on improvements. Should you need anything, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear carm,
We’re glad to hear you found the ordering process easy! We are constantly working on improvements to deliver the best quality. If you have any questions as you await your book, please email help@welcome.baby with your account email and order number so we can assist you.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear smccallum,
We're thrilled to hear you find navigating our website easy! We are constantly working on improvements to maintain that seamless experience. Should you ever need assistance, please reach out to help@welcome.baby with your account email and order number so we can help.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Sharon Cho,
Thanks for the 4-star rating! Although you didn't leave a comment, we appreciate the score. We are actively working on improvements to our service. Please email help@welcome.baby with your account email and order number if you'd like to share any specific feedback.
Sincerely,
Welcome Baby Team
Excited about getting this book
I haven’t received this book yet, but I love how I was asked questions to personalize both the cover and the contents. I’m very excited to get this book and give as a gift to my granddaughter that just had her first baby and my great granddaughter.
January 11, 2026
Reply from Welcome Baby
Dear customer,
We're delighted you enjoyed personalizing the cover and contents! We hope your granddaughter cherishes this gift. We strive to provide the best experience possible. Should you have any delivery questions, please email help@welcome.baby with your account email and order number so we can assist.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear kelip,
We appreciate your feedback regarding the add-on options; we understand you simply wanted the book. We are actively working on improvements to streamline our checkout process. Please email help@welcome.baby with your account email and order number so we can assist further.
Sincerely,
Welcome Baby Team
Great experience
January 11, 2026
Reply from Welcome Baby
Dear bantamcandleco,
We are thrilled to hear you had a great experience! We are dedicated to making improvements to support our Welcome Baby community. If you ever need assistance, please email help@welcome.baby with your account email and order number so we can help.
Sincerely,
Welcome Baby Team
Very easy instructions and choosing what you want in the book
Very easy instructions and filling out
December 30, 2025
Reply from Welcome Baby
Dear Jennifer Lynn Nelis,
We're glad you found the instructions and filling out process easy! We strive to make continuous improvements for a smooth experience. Should you need anything in the future, please email help@welcome.baby with your account email and order number so we can assist.
Sincerely,
Welcome Baby Team
It was simple to navigate through the…
It was simple to navigate through the whole process
January 10, 2026
Reply from Welcome Baby
Dear Grandma Sheri,
We're delighted to hear that you found it simple to navigate the process! We are actively working on improvements to keep your experience seamless. If you need anything else, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
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