Welkinbird Reviews 348

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

No confirmation of my order or when it would arrive, like most of the people who written reviews I wish I had done more research. This company is a complete scam I have wasted £37 how can facebook al... See more

Rated 1 out of 5 stars

It took a very long time to arrive, they were for Christmas & arrived mid January . They were broken & therefore not fit for purpose, when they did eventually arrive. Total rip off compa... See more

Rated 1 out of 5 stars

I wish I had read the reviews... Unfortunately like most of the people here this website is terrible. Slow delivery due, poor product quality (I purchased some of the tell your story Mum and Dad books... See more

Rated 1 out of 5 stars

Got a Mother’s Day card it came late even though I’d ordered the over a month prior and when it came it was tiny poorly printed, the tab which you take out when the cards closed activated straight awa... See more


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1.2

Bad

TrustScore 1 out of 5

348 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Trying to return 2 items

Trying to return 2 items. Wish I'd checked this company out first. No reply to emails so obviously no refund! See some apparently 'verified' reviews praising their goods but the English is very bad ! Avoid.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

NO GOODS & NO REFUND!!

Some 5 weeks after ordering I still don’t have my items!!

I’ve emailed you a number of times to chase up my order as the tracking details never changed. Never received a response!
Emailed/submitted the online form asking what was happening & due to time taken to cancel my order and refund me - no response to ANY of my emails.

I would not recommend this company - steer clear! VERY BAD CUSTOMER SERVICE: I’ve no goods & no refund!!!!

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

DONT BOTHER STEER CLEAR

Emailed on 6th March as the card didnt arrive in time for Mothers day. Emailed twice again on 8th March. No reply to either.

27th July still no reply, decided to used the card for my Mum's birthday instead as it was late. It didn't work. I followed instructions and it started shouting once I pulled the tab, not when the card was opened.

I then gave it to my mum 20 mins later and it had already stopped shouting.

So just looked like a rubbish card for £14. Emailed yet again for a refund, wont hold ny breath.

Awful product, awful customer service. DONT BOTHER STEER CLEAR.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Item arrived smashed to pieces, solely due to very poor packaging for a glass product. No telehpne number for customer services, 2 weeks later and 4 emails sent, still no repsonse and £20 out of pocket. AVOID!!

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

No order received

31/07/24 Shocked.
I received my items in the post this morning. Not sure what to make of it asi have never received any correspondence following my email to customer services. Can't imagine using or recommending this company in future.

No order received - scam
Strongly advise others to look elsewhere for any products seen online with this company.
Seen and ordered in June 2 items I felt would be useful for my planned camping trip in July - which I have now returned from. Still awaiting delivery. Tracking says still in transit. Email Welkinbird Customer Services 4 days ago and no response to date. Believe I have been scammed and strongly advise others to avoid using this company.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Unable to return

Items were way too small and I ordered XL. Order arrived but with no returns information and cannot find how to return on website. I have emailed them three times now but had no reply. Would not buy from here again.

May 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Purchased item mid June 24, it’s now 08 July nothing received. Email sent 2 days ago……. No response.
DONT WASTE YOUR MONEY. I gave 1 star as I can’t give none.

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty goods but no response from customer services

The item they sent was sewn inside out so unwearable - as their website suggest I immediately contacted them and attached photos - to date I have sent 5 emails over the space of 7 weeks (and filled in the form on their website twice) - they are not responding at all. STEER CLEAR OF PURCHASING FROM THIS COMPANY

July 8, 2024
Unprompted review
Rated 3 out of 5 stars

Got lots of compliments.

Got lots of compliments, tailoring time was 2 weeks and they shipped it on a Thursday and I got it Next Wednesday morning, best prices aswell, not expensive at all for what your getting.

July 2, 2024

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