Welldoing.org Reviews 213

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

An update on my previous 5 star review posted earlier below. Our family member, who has been having a hard time lately, has been helped enormously by the amazing life coach and therapist we were match... See more

Company replied

Rated 5 out of 5 stars

Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its appro... See more

Company replied

Rated 1 out of 5 stars

Payment link is not working for referral service which is expensive. No contact number or help links. If they have not interest in properly facilitating their referrals, then how can anyone trust the... See more

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Rated 1 out of 5 stars

Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of wo... See more

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Company details

  1. Mental Health Service

Written by the company

Find a therapist online! Our UK directory of therapists has counsellors from all over the country. Get help with anxiety, depression, stress and more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

213 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(213)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

So far so good

It's early days with engaging with Welldoing but so far so good, I'm optimistic about the benefits that can be gained as they seem to be true to their word and keen to offer a good service.

May 21, 2021
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Reply from Welldoing.org

Thanks very much for this 5-star review Mick. We appreciate every one of them, and will work our hardest to find clients for you.
Best wishes, Louise

Rated 5 out of 5 stars

Would recommend 100%

I used Welldoing to find a therapist. I was looking at starting CBT after suffering with anxiety for most of my life, starting at around the age of 10. I tried to use NHS services, but due to working full time I found it hard to get it to fit around my working hours. I looked on Welldoing to find a private therapist, and Karen Laken stood out out to me. I made contact to book an initial appointment, she responded promptly and was very kind. We did over the phone video sessions via Whatsapp due to COVID and this worked well for me. Karen has a very kind, soft nature and a very gentle soothing voice. This helped to keep me calm, as I was very nervous at the start of the first sessions. Karen is really a friendly person, and has your best interest's at heart. Tho I didn't have many sessions with her, she taught me new techniques to cope with my struggles, and I have since learnt different ways of thinking. She asks you at the end of every session 'what will you take away from this session today' (I always worry to do my ADHD noticing a piece of dust in the garden while I am in the front room), but, somehow, I always managed to take things away from our session. She is by far, the best therapist I have used.

May 4, 2021
Unprompted review
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Reply from Welldoing.org

Hello Jess, Thanks for a wonderful 5-star review. So pleased to read how well your sessions have gone.
All the best, Louise

Rated 3 out of 5 stars

No impact at all so far

So far there has been no impact at all from using the website so a bit disappointing

April 8, 2021
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Reply from Welldoing.org

Hello Jill,
Sorry to hear that you are somewhat disappointed. Would you consider doing a Meet the Coach interview, or writing a post for the site? We share on social media and it can make a big difference. We also have videos on our Youtube channel that often lead to contacts. Let me know via louisechunn@welldoing.org and we can give you more information.
Best wishes, Louise

Rated 5 out of 5 stars

So happy to be part of Wedoing.org as a…

So happy to be part of Wedoing.org as a coach!
Very easy to navigate and excellent communication anytime I needed help to set up my profile. I love that it gives you the opportunity to connect in such way and be accessible to potential clients. I really like the newsletter too!

March 31, 2021
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Reply from Welldoing.org

Thanks Valina! We are delighted to have you with us. Please, stay in touch.

Best wishes

Louise

Rated 5 out of 5 stars

If you’re a busy therapist

If you’re a therapist who would rather concentrate on your clients than diaries and payments this is the place for you. The secure platform is easy to navigate to set up a profile, diary, appointments and payments you can change things whenever you need. Welcome to the new Zen you.

March 19, 2021
Unprompted review
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Reply from Welldoing.org

hello Lisa -- thanks so much for this great review. We are thrilled to hear what you like about us, and hope you will help spread the word.
Best wishes

Louise

Rated 5 out of 5 stars

Huge database of counsellors and therapists

Excellent service, good interface and the most efficient way to get matched with a suitable therapist. Have been recommending Welldoing to friends and colleagues - it's super easy to start a session over Zoom, so not being in a big city isn't a barrier to finding someone who can help.

March 4, 2021
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Reply from Welldoing.org

Hello Kay

Thanks so much for your generous review of our services. We love it that you are sharing your view of us with your friends and with Trustpilot.

Best wishes
Louise

Rated 4 out of 5 stars

Set-up easy

Set-up easy. Clients came through quickly. All v. self explanatory and hassle free.

February 28, 2021
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Reply from Welldoing.org

Thanks very much for your kind review here. We really appreciate getting great feedback.
Best wishes, Louise

Rated 4 out of 5 stars

I have recently joined Welldoing and I…

I have recently joined Welldoing and I have only had positive experiences far. The tram have been supportive with providing tips to help me enhance my profile etc. I’m sure that this will continue.

February 19, 2021
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Reply from Welldoing.org

Thanks Damien, really appreciate your review here. Let us know if you need anything more.
Best wishes, Louise

Rated 5 out of 5 stars

I am a qualified counsellor and have…

I am a qualified counsellor and have been using welldoing.org. They offer very nice interface for both counsellors and clients. I found their customer service team is very responsive and helpful. Very happy with their overall service and would recommend to other counsellors and to clients.

February 17, 2021
Unprompted review
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Reply from Welldoing.org

Hello Angie

We really appreciate your review! We are so pleased that you like what we are doing, and that you recommend us to other counsellors and clients.

Best wishes

Louise

Rated 5 out of 5 stars

Great company and a great experience

Great company and a great experience! Highly recommended!

February 9, 2021
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Reply from Welldoing.org

Thanks so much Petar for your great review on Trustpilot -- do get back to us if you need help in any way.

Best wishes

Louise

Rated 5 out of 5 stars

Very good!

1st time welldoing user as a therapist, I’ve got my first client very quickly, attentive personalised service!

January 29, 2021
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Reply from Welldoing.org

Hello Yingli

Thanks so much for this lovely review! We are glad to have you as a member, and hope that we continue to please you so well!

Louise

Rated 5 out of 5 stars

Therapist listing on Welldoing

As a therapist, the process of creating a directory listing with Welldoing is simpler and more guided than with other profiles I've done. However, they match this with what clients are looking for so it's also very thorough and effective.
All communications I've had with the Welldoing team have been friendly, responsive and helpful! I'm excited to be part of Welldoing.

January 29, 2021
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Reply from Welldoing.org

Hello Hannah

What a great message -- I will share it with the team. We are pleased to have you with us, and look forward to helping your build your therapy practice.

Louise

Rated 3 out of 5 stars

Pleased to have a profile on your…

Pleased to have a profile on your website. It would be useful perhaps to have a direct link on each profile to the person's own website in ordernot to have to repeat the description that is already there, plus contact details etc. I took an age over the photo, but that is my trouble!
I did see that one other person seemed ot have a particualr palce for the website link.
Thank you.

January 26, 2021
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Reply from Welldoing.org

Hello Kevin, thanks for your review. If you want to put up your website, simply send the URL to us at info@welldoing.org and we will load it for you. You can also contact us using the Intercom button on the site itself.
Thank you, Louise

Rated 5 out of 5 stars

Great service

I turned to the Welldoing service nearly a year ago when looking for a psychotherapist. My problems felt quite urgent at the time and I was particularly encouraged that Louise responded so fast to my enquiry. The questionnaire seems very constructive to me, asking the right questions in a supportive way and without requiring too much effort or exposure. I was introduced to my current therapist within a week and have been very happy with the dynamic that has developed between us.

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

£60 for 1 option

December 11, 2020
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Reply from Welldoing.org

Hello - we are sorry to hear you are dissatisfied. But we are not sure what you are referring to? What is the £60 you are referring to? Are you a therapist or a client? We can't really comment without more information.
Best wishes
Louise

Rated 2 out of 5 stars

According to the site they will help…

According to the site they will help you by advertising I don’t seem to know how this is done accept putting ones details in the account provided
Also you cannot commence filling in the profile etc until you pay a subscription Monthly.

November 19, 2020
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Reply from Welldoing.org

Hello Sylvia - Thanks for your review. I am sorry if you feel that our service is not what you expected, and I would welcome a conversation about it. We do advertise our therapists' services. And I don't really understand your comment about building a profile without paying the subscription. We are very clear on the site that we are not a free service, so I don't understand why you would want to build a profile if you had decided not to subscribe.
But, as I say, we would very much welcome a conversation. Please email me at louisechunn@welldoing.org. Best wishes, Louise

Rated 1 out of 5 stars

I haven’t had any call from the client…

I haven’t had any call from the client and I am. It sure how many client searches your data base and what is the avaeregae for my profile . I have couple of other pages adverting my name and I will have regular calls
And clients from them .

October 29, 2020
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Reply from Welldoing.org

Hello, thank you for taking the time to rate us, though we do not seem to be meeting your expectations. I would love to communicate with your about your complaints and I hope you will contact me direct on louisechunn@welldoing.org. In the meantime, have a good day, Louise

Rated 5 out of 5 stars

Early days but so far so good

So far, so good. I only joined a few weeks ago but already I've received advice about improving my profile and I've just has a couple of referrals. Hopefully at least one of them will translate into a new client! The member of staff I spoke to about my profile was extremely helpful. The proof, of course, will be in the number of new clients I get through the site. But I'm hopeful given this good, early experience.

October 22, 2020

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