WellEasy Reviews 

I do like the convenience of having the products we regularly use delivered to the door. It's especially good for tinned items. However, sometimes things are not in excellent condition upon arrival ... For example, the salt box was rather bashed by the four pack of tins, and other tins had been dented by each other! Obviously that's not terrible and things are still usable- it just might be be something to consider (eg., when ordering items in paper, like flour, or glass). Overall, though, I'm pretty happy and I like the concept of the company - happy to support this type of business. Delivery is always punctual, too.

I came across Well Easy by accident. Browsed their website. Liked what I saw. Made an order.

They have a large variety of different food and drink which have decent ingredients. Something for every one.

The items arrived packed well in the box. Delivery was reasonably quick as well.

Every thing all good.

order came very quickly and its great to know that i can set up order to come ever month so i don't have to worry if i forget. Had been ordering form amazon but not always arriving at last minute get email to say been cancelled. The Staff have been very helpful and very understand with problem i had setting up month order

I have been ordering from WellEasy about once a week, the customer service is good and I like the discounted prices and the extra gifts.

Great selection of items but seriously the shipping is an issue, I’ve placed two orders now both reaching about 9 days!! The second order I still don’t even have yet!

I really didn’t want to leave a low rating, but the customer service has been terrible. I paid for a yearly membership that includes next-day delivery, yet none of my parcels ever arrived the next day, some didn’t arrive at all. Customer service kept assuring me “it will come today,” but it never did.

When I asked for a refund for the membership, they suddenly cancelled it on their system and told me I never even had one. I was shocked. I had screenshots and proof, but they didn’t seem to care. It all felt a bit dodgy.

The concept is amazing in theory, and the products themselves are great, so I genuinely wanted to keep using them. But dealing with staff who lie and having to wait forever for parcels, especially when you plan your meals around your shop is extremely frustrating.

Whilst the range of products offered is amazing, it took 5 days longer than expected for my order to arrive which meant that I had to re-shop for most of the things on my list before it even got here. The customer service is slow, taking multiple days often to get back to me and I'm still waiting for the final outcome 2 weeks after my order.

Excellent, healthy products at good prices. Good communication and quick delivery

Great customer service, always responsive and helpful with a caring attitude. Good range of healthy food with a competitive price.
Feel like a sweet community for me :)

Great service and communications. I regularly check the prices against other suppliers and they're always good.

I get my monthly food shop from well easy.i am able to get the best quality food for the best prices for just £48 yearly as a member of well easy . Very good place to shop if you’re looking to eat healthy clean food . As someone who’s a vegan alkaline eater I can vouch & I highly recommend ! Every penny well spent on this website ! Great variety of food & plenty of options .

I’m so pleased I joined welleasy. I used to shop in so many different places. Welleasy is so easy to navigate and I can’t believe how quickly everything is packed up and shipped. The quality is also fantastic. I’m a nutritionist so I love quality and good, honest ingredients.

Absolutely love Welleasy and their prices are low and the products are fantastic. I love the free gifts each week and the bonus of building up credit in the Welleasy reward section. The membership is clearly stated when setting up. This is my second year of joining. I have certainly gained made my membership back and more. Is so nice having a one stop shop to get all my healthy and tasty supplies. They are always quick to respond if I ever have a query. You won’t regret signing up 😊

Avoid the scammers. Bought a product from their website. I saw nothing there to tell me that I would have to have a membership and would be charged £48 a year for this. If I had done I would’ve turned tail and bought the product elsewhere read the other negative reviews which clearly state that this membership process is as misleading and opaque as they possibly can make it. I have contacted my card company to block this company from taking any further charges. I’ve also told the company they do not have my permission to hold any of my data including my card details for any further charges.

Update: Despite their innocent protestations and their assurances to me that they have cancelled the membership I did not want, and declaring that I am ‘unsubscribed’ from further emails, they continue to send emails pushing more products. Certainly not the trustworthy company they portray themselves as. Fortunately my bank have put this company on a ‘stop list’, so no more unauthorised payments from my card.

ordering and prices good, fast delivery, but did not like the hidden subscription, looking to save money not pay for a subscription

Good prices, fast delivery, extensive choice of products and timely customer service. Loving it!

It's fast and reliable service and it's all organic and good quality product and the princes are good too can't folt it .

I shopped from them once and they decided to randomly charge me £48.00 a few months later. They were adamant that this money was the payment for what I bought and I had to send them screenshots of my statements to prove them wrong. They said they will give my money back and I waited two weeks and not heard anything despite chasing it 3 times. I had to get my money via Paypal in the end. Terrible service

I really like WellEasy! I’ve been with them for about 1.5 years now. It’s so easy to get all the healthy cupboard staples that you need for a great price and they are always doing deals or finding ways to improve.
I now don’t really think about shopping for cupboard staples which is great. I bulk buy all the products I need every month which also helps me to cook from scratch more!

As a young company, sometimes they make mistakes but they always rectify it quickly and efficiently. I really enjoy supporting an independent company too!

It says on the website next day delivery, unfortunately it wasn't even next week delivery, I had to keep writing and in the end my second email was ignored, by which time I decided to order else where and then the Well easy parcel turned up after 13 days of waiting- that's 2 whole working weeks, so I ended up paying for two lots of shopping and didn't even get an acknowledgement of my second email or request for either a refund for my membership or reassurance that a different delivery method could be used the next time. I didn't get any compensation or any acknowledgement beyond being told they'd expedite it and then three days after that when it still hadn't arrived I wrote again and was completely ignored. Customer care was very poor. I wanted to like this company and its ethos, but...