Wellington Marine Aquarium Reviews 

222
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It was a good purchasing experience. The goodies I ordered were received fairly quickly and well packaged. I'm sure I will come back to you again.

Rated 5 out of 5 stars

Very Impressive & outstanding customer service. Quick, fast, and great communications. Not many company now a days look after their customer. Having a tropical aquarium...I tried to source all the thi... See more

Company replied

Rated 4 out of 5 stars

Service is great from these guys. Always prompt and good to deal with. The iodine i ordered somehow managed to leak all thru the parcel but thats more an issue with couriers using it as a rugby ball... See more

Company replied

Rated 5 out of 5 stars

I have been working with Bunchhy for more than a year now and he has been instrumental in getting my reef tank set up to perfection. I can go away for holidays and not worry about it as he has helped... See more

Company details

  1. Aquarium Shop

Written by the company

An aquatic store who specialise on Marine aquarium. We supplying customers with Marine Fish, Coral, Marine invertebrates, Dry goods and aquarium equipments. Also we have services: Such as maintenance(cleaning and troubleshooting) customer aquariums, and Set up brand new aquarium for Business Offices and Home Aquarium.


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

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4.8

All reviews

(222)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome seller

Product came damaged.
I got in touch and got looked after.
Im realy happy with the seller and will happily come back.
Highly recommend.

March 10, 2022
Wellington Marine Aquarium logo

Reply from Wellington Marine Aquarium

Hi Gustav, we have sent you an email ready regarding to the situation and also the solution as well. Please allow us to apologies for this inconvenience, as we have no control on the courier company if they decide to throw the box around. But what we can do is we can provide you the solution to the problem doesn't matter if it cost us extra. As we are taking our customer reviews seriously and hoping to improve our service in the future.

Thank you
Bunchhy

Rated 5 out of 5 stars

Great service awesome products and the…

Great service awesome products and the owner helps out with info as much as they can highly reccomend. Thanks for the great products and awesome prices

March 5, 2022
Wellington Marine Aquarium logo

Reply from Wellington Marine Aquarium

Thank you Terry, I'm happy to help, as a shop owner and an experience reefer. I always will do my best to help you out.

Thank you
Bunchhy

Rated 5 out of 5 stars

Very Impressive & outstanding customer…

Very Impressive & outstanding customer service. Quick, fast, and great communications. Not many company now a days look after their customer. Having a tropical aquarium...I tried to source all the things I need from different company through online purchased and by far, this is the best experienced I ever had. Thank you guys! Keep up the good works.

March 2, 2022
Wellington Marine Aquarium logo

Reply from Wellington Marine Aquarium

Thank you Aida
We will do our best to keep our customer service AAA+

Bunchhy

Rated 5 out of 5 stars

Excellent service A1,very well packaged…

Excellent service A1,very well packaged super prompt delivery, brilliant prices very professional indeed.EXCEPTIONAL
Thank you so much Wellington Marine i know where I shall be shopping from now on HIGHLY RECOMMENDED ⭐️⭐️⭐️⭐️⭐️

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. Package arrived really quickly. Perfectly packed. Finding 2 x chocolate fish with our order was a nice surprise.

February 22, 2022
Rated 5 out of 5 stars

Outstanding!

Wellington Marine Aquarium has such a wide selection of products backed up by knowledgeable and helpful support. Thanks for all your help.

February 15, 2022

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