I placed an order as I normally do with we love purely but this time I just received a refund and no explanation. I’ve contacted customer services and as usual there’s no response! I’m often placed or... See more
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Chips taste great but still waiting for order placed on 24th November. I also notice there are no website pages later than 2023. Dont think I will order again as clearly something is not quite right w... See more
Very easy to use website. Free delivery which is awesome and a speedy delivery too. The product itself, I ordered the salt flavour which are really nice and feel more substantial than standard normal... See more
Ordered after trying a packet of their plantation chips from H&B, ordered from their website and delivered within a few days perfect service and the chips are SO freaking good they’re dangerous. Love... See more
Hasn’t replied to negative reviews
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Great customer service
Great customer service as my first delivery failed and this was very quickly put right by "We love purely". The chips taste amazing and have been a lifesaver for me as I'm on a restrictive diet that doesn't allow potatoes. Many thanks 😀
Amazing product & customer service
I ordered a selection pack from Purely & my package was lost by the courier company for a week. When I highlighted this to the team via the contact form on the website, they responded within minutes & didn't hesitate to jump straight in to contact the courier & try to rectify the problem. I was offered me a replacement with extras, if my package couldn't be retrieved.
I was so pleasantly surprised by the level of customer service that I received from the team at Purely & in addition to their product being totally delicious, I would absolutely recommend everybody to start eating their plantain chips!
I am very happy 😊with the product
I am very happy 😊with the product, the delivery is quick. I would like to see sweet plantain crisps, made with the yellow, ripe, plantain, that would be lovely!!! Thank you so much, I love your plantain crisps.
Amazing
Amazing, didn't really know what to expect, but very impressed. Ideal for a treat now and again, wish I could afford them on a regular basis.
Brilliant change from crisps.
I ordered the taster pack containing 3 packets, I've tried the garlic one first and they're absolutely amazing (as long as you like garlic!) They really were delicious and filling too. Can't wait to have my next packet.
Best crisp snacks on the market!
Order received without issue
Order received without issue, great service as delivery was to Northern Ireland which has been problematic with other deliveries.
i good service with regular updates
i good service with regular updates. replied very quick to every email sent. very reliable service.
Fast delivery and clear communication
Fast delivery and clear communication. Great website was easy to use. The plantain chips are fantastic!
Delicious snacks
Delicious snacks, good size packet plenty in them. Have already recommended to friends
Delicious
Delicious! Tried them first in my gin club subscription but bought some more as they were so tasty. All tasty, fave is the spicy (I think). The garlic ones are definitely for times of social distancing.
Quick delivery.
Just delicious!
These chips are worth to try, they are so crunchy and tasty !!
Best plantains chips ever had!!!
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