We have ordered the children folding table from Jair Straschnow, we would like to highlight the design, material & swift shipping.
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We’ve placed an order of Ducthtub original and delivery and package was perfect. We like very much the design and the green color. We had some problem in our first experience: after 4 hours fire we w... See more
Company replied
We got our shipment perfectly on time, even a bit earlier as expected considering that we live on an island and the items got in just a couple of hours before delivery. All products as expected, we're... See more
Through "Klene" win action" we learned about the Fieldchair of Weltevree. Our first impression is a high quality chair for comfortable relax in the outside garden. It is a solid good quality wooden ch... See more
Company details
About Weltevree
Written by the company
'Weltevree' stands for finding contentment at your fingertips. You don't have to go far away to feel Weltevree; you can experience it close to home, too. Challenge yourself to discover your outdoor environment in a different way. Experience new adventures and make new memories, right in your own backyard.
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Undivided attention
The personal approach
Our relationship does not stop after the delivery of your Weltevree product. Based in Amersfoort (Netherlands), we personally help with all questions or challenges. Replacement parts, maintenance, warranty. Feel free to contact us with all your questions at any time. We are happy to help via info@weltevree.nl or +31 33 2037 037.
Contact info
Havenweg 15, 3812 PR, Amersfoort, Netherlands
- +31 (0) 33 2037037
- info@weltevree.nl
- weltevree.eu
4.8
Excellent
965 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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My Outdooroven is my best Friend!
August 23, 2021
Dear Weltvree-Team,
Dear Weltvree-Team,
everything went smooth and quick but at the delivery, the delivery box was attached to this wooden pallet. I convinced the kind driver who was really not happy to take it back. I think the oven should come in it's box without the pallet because what would one do with it as a private person after delivery.
Kind regards
Zoë Stevens
August 23, 2021
Best Service and fast
August 16, 2021
Really BAD service!
Really BAD service!! I ordered on April 7 (yes indeed!!) and still did not receive my order (at the time of order it was indicated it would be delivered mid may and now we're mid August...). In the meanwhile summer is almost over... Never hear from customer service, and when asking for update I get very vague responses, and not even an offer for compensation. There are similar products online, but I get no answer on my proposal to deliver these instead. I would definitely recommend against ordering with Weltevree :-(
EDIT: the response from Weltevree below is a non response as I have emailed them a lot of times in the last couple of months...
EDIT: have forwarded again the latest email from Saturday (no reply yet). Ordernumber #61515
August 14, 2021
Unprompted review
Reply from Weltevree
Hi, sorry to hear you are not happy with our service. Could you send us an email (info@weltevree.nl) with the issues you are experiencing and your ordernumber so we can help you?
EDIT: If you can at least share us your ordernumber I will look for your emails myself and can offer you a solution to the problems.
Bended series
Ordering process is smooth. Unfortunately the delivery exceeds timelines indicated on the website. Very little detail, no track and trace features, so far no response from the courier on my request to change the delivery date. For such expensive order, I highly value clear communication and being home to take and check my parcels.
No opinion on the furniture as we are still awaiting the delivery !
August 12, 2021
Reply from Weltevree
Hi, sorry to hear you are still waiting for the delivery of your order. I will ask my colleague Arno to contact you regarding the delivery asap, to make it happen!
The furnace and support is excellent.
August 9, 2021
Unprompted review
very good service!
As a birthday present I bought a garden bench but only later I discovered the delivery time was going to take several weeks. When I emailed to ask if it was possible to deliver earlier they said that was not possible but they gave me the name me a shop were they had them still in stock and they offered me to cacel the order and return the money. Nou that is called good service!
August 6, 2021
We haven't received the delivery yet
We haven't received the delivery yet. TNT was not able to call us when they wanted to deliver the goods. TNT told us that many drivers havn"t a mobile phone. What we can"t believe!! We will receive the furnace tomorrow BR Harald Zöchbauer
August 2, 2021
perfect service also correcting my…
perfect service also correcting my wrong order boy your logistics team (double chain)
July 18, 2021
Not as promised
Slow responsiveness, repeatedly revised delivery dates - just a very bad experience.
July 10, 2021
Perfect service and delivery
July 6, 2021
Product delivered on time
Product delivered on time. Communication and follow up were easy.
July 6, 2021
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