WeMakeBeds Reviews 

490
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the beds, often highlighting their beautiful designs and customizable options. Many people are very happy with the product, noting its comfort and smart appearance. The delivery service is frequently described as quick and efficient, with helpful, professional staff often assisting with assembly. However, some customers experienced issues with delivery, including delays, lack of communication, and occasionally rude personnel. A few other people also felt that product quality was not always as expected, citing problems like missing parts, poor padding, or items not matching advertisements. Additionally, some reviewers mentioned difficulties with assembly, such as refusal to build or beds being poorly put together.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the promptness and efficiency of the... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

Order

Users describe positive interactions with order, highlighting a simple and straightforward ordering process... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpfu... See more

Rated 4 out of 5 stars

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of th... See more

Rated 4 out of 5 stars

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bi... See more

Rated 4 out of 5 stars

We was struggling to find tv ottoman beds that would fit in our house as we have lower skilings/window seals, After looking online we came across we make beds, we decided to place an order of 5 tv ot... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

Written by the company

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

490 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(490)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had our bed delivered Wednesday build…

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of them saying to move my dog cause he was sniffing him. Would i buy again maybe not.unfortunately I can't split the ratings but the couriers would get a zero star if I could and the bed company maybe a 4. After speaking to the company today they have apologised for the poor delivery company as previously said the bed is well made so for the company alone I am changing my rating and I have been refunded a happy customer

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

WeMakeBeds have been fantastic

WeMakeBeds have been fantastic, having ordered my 4th bed with the company, I can say there beds are genuinely the best out there for the fraction of the price of the retailers
Not only there premium feel to the cloth they use for the beds but the service they offer. If ever a problem they are at your service. Not had no problems since using there for the past 4 years

May 1, 2026
Unprompted review
Rated 4 out of 5 stars

Was a bit skeptical but shouldn’t be, awesome bed!!

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bit skeptical. Decided to WhatsApp the number directly so theres a chain of communication.

I liked the design of the bed and the price seamed reasonable. I sent a message via WhatsApp requesting real life videos and photos of the bed i was interested in and the colour i preferred. I did have to chase hard a few times for a response but did get one in the end.

Communication was pretty strong via WhatsApp when requesting photos and material choices. Was a bit skeptical when payment wasn’t going through smoothly initially on the website however communication remained strong and confirmation of order received was given straight away.
Communication regarding delivery could have been a lot better however the delivery drivers notified me of delivery time slot on the day and delivered it carefully.

Bed is absolutely lovely with good fixings and really solid now all together.

Anyone having doubts shouldnt be and i’d recommend communicating via whatsapp for satisfaction.

Lovely bed, would order again👌🏽

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

Happy with my bed, but communication could be better

I have now received my bed. While I’m pleased that the order has finally arrived and I’m happy with the bed overall, the process leading up to delivery was frustrating.

Communication was poor throughout. I had to make multiple enquiries to get updates, and there was a lack of clear information regarding dispatch and delivery times. This caused unnecessary concern and inconvenience.

Although the product itself meets my expectations, there was a slight mark on the bed, which was disappointing.

In summary, the quality of the item is good, but the main downside was the lack of communication and updates. This is an area that definitely needs improvement.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Overall, very happy. Would buy again!

Initial communication was great. Questions answered promptly via WhatsApp.
Didn't get delivered on the day that was originally confirmed, with no pre-warning.
Communication non-existent after that (WhatsApp) . Finally got in touch
With somone via phone call and was told the WhatsApp conversation had vanished. Happy to give the benefit of the doubt.
Arranged a new date. Bed arrived as they said it would.
Very happy with the quality of the bed. Looks amazing.
I would buy another bed from this company and most likely will.
Love the options to customise things like headboard and base height.
Overall, very happy.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with this bed

I am very happy with this bed! The design is beautiful, and the quality is excellent — it feels very sturdy and well-made. It has definitely improved my comfort and sleep.
I’m also very pleased with the team who assembled the bed — they were professional, efficient, and did a great job.
I highly recommend this product!
Many thanks

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great quality of bed and service

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpful when we realises some screws was missing, the solution was fixed within the same day.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a bed and I’m…

I recently purchased a bed and I’m really impressed with the whole experience. The ordering process was simple and straightforward, and I was kept updated every step of the way regarding delivery.
The bed itself exceeded my expectations — it looks great, feels very sturdy, and is extremely comfortable. You can really notice the quality, especially for the price. It has made a big difference to my sleep already.
Delivery was smooth and on time, and the team were friendly and efficient. Everything was set up quickly with no hassle.
Overall, I’m very satisfied with my purchase and would definitely recommend to anyone looking for a reliable and comfortable bed

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I could not recommend this company…

I could not recommend this company enough. The bed is absolutely stunning. We are absolutely over the moon great quality great price. I couldn’t recommend enough. Thank you so much.❤️

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

I chose my bed from a lot of amazing…

I chose my bed from a lot of amazing ones online .
I paid and got my bed 15 days as it had to be made.
The delivery was given a time roughly the night before then the next day was given a more accurate one .
My bed arrived was excited as I was sleeping on a mattress on the floor .
My son in law and daughter tried to get the headboard up the stairs , the stairs
wasn’t as wide as I thought as I had made my headboard 2 x taller than my normal one.
Online there was a part where I could have paid £30 for it to be in two halves and I didn’t think I would need it split so it would be ridged .
I was gutted it didn’t fit by cms not a lot .
I contacted through WhatsApp the delivery guy and he was very helpful saying he would speak to the boss .
Fortunately I was able to get the headboard collected and a new one made .
The communication wasn’t amazing however always got back to me in the end .
Finally my headboard arrived and my daughter put the bed up within 30 mins it was a lift up with lots of storage has lift one .
The instructions didn’t really make much sense fortunately my daughter had built her own one .
My bed is well made and very sturdy I love it very posh looking .
Miss Cannon

March 25, 2026
Unprompted review
Rated 4 out of 5 stars

Kingsize TV bed

We have ordered a kingsize cream with black piping velvet TV bed from we make beds, bed is solid and well made, good quality & fairly simple to put together. It didn’t include any instructions which I think would be helpful for majority of people luckily I managed to figure it out, 4 stars as the courier they used was very disappointing and unprofessional but we make beds have compensated us for this inconvenience, which was nice of them to do.

Overall bed itself is lovely just need to get a better delivery service & include some instructions.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Super happy with our superking size tv…

Super happy with our superking size tv bed. When ordering it everything on the site was simple and amazing that you can design it to suit you and your needs with multiple options of colours and materials and the fact it has an ottoman storage feature is a real bonus as we have little storage. Customer service is second to none as they care about their customers. Checking in whether you’re happy with the purchase. We did have a slight issue due to 3rd party delivery company but thanks to Adam, he sorted it out swiftly which is why I’ve stuck with the 5 star review. Really would recommend anyone to check this company out as there’s so many different options that will suit your needs with a very reasonable price tag

March 4, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing beds

I bought a bed made by this wonderful company and I am very grateful for the excellent work they do. Their beds are beautiful and made with high-quality materials. I think some small details could be improved, but overall their product is fantastic. The bed design is extraordinary, and the fact that we can customize it as we want is a strong point compared to other companies that offer the same product. thank you wemakebeds

February 19, 2026
Unprompted review
Rated 2 out of 5 stars

Shop around

Bed came quicker than expected, quality is fine overall but the TV mechanism isn’t for a bed and doesn’t work along side it. Just get a normal bed if you go with these guys, also you have to tell them to take their rubbish otherwise you’ll be left with a skip full of plastic

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful with questions before purchasing

Hi, just want to share my experience with WeMakeBeds. We have a child with additional needs and we looked for years trying to find a soft bed with high side. We found it on their website and ordered it straight away. We are in Ireland and it was delivered in the time suggested in the order. They were so helpful to when we asked questions before purchasing. When the bed arrived it was perfect. The delivery guys were really nice also. I would highly recommend WeMakeBeds based on our experience. Thanks

February 24, 2026
Unprompted review

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