WeMakeBeds Reviews 

Beautiful well made bed. Would order again. Easy ordering and delivery!

Really happy with installation and the bed quality. Definitely recommend, guys that fitted the bed were friendly and felt comfortable to have in our home.

Great communication. The quality of the bed is superb. I am very impressed with We Make Beds. When we come to renovating the back bedroom I will be back again.

Bought a TV bed from here and honestly couldnt be happier. The bed itself is really solid and feels proper good quality, not cheap like some others I looked at in bradford. The TV lift works smooth and does exactly what its meant to so v happy with it.
Delivery was fine, came when they said and no issues getting it set up. Took a bit of time to put together but nothing too bad.
Overall really happy with it, looks great in the room and feels like it will last. Would defo recomend 👍

Really impressed with my experience with WeMakeBeds from start to finish. The ordering process was straightforward, and the range of options made it easy to find exactly what I was looking for.

Delivery was smooth and well communicated, which made a big difference. The bed itself is excellent quality, feels sturdy, and looks even better in person. You can tell care has gone into both the design and build.

Customer service was also very responsive whenever I had questions, which gave me confidence throughout the process.

Overall, a reliable company with great products and service. Would definitely recommend and use again.

Dear Wemakebeds Customer Support Team,

I am writing in response to your recent message regarding my order, as I feel the situation has not been accurately represented.

I have been in contact with your team for several months via Instagram, and I have clear screenshot evidence of these exchanges. Throughout this time, I have been repeatedly assured that replacement gas lift parts were shipped. However, the proof of shipment you provided shows that the delivery was attempted in the UK, while I am based in Dublin, Ireland. This directly contradicts your claim that the issue was due to Irish customs requiring my input.

At no point was I contacted by any courier or customs authority regarding authorization or additional information. Instead, it appears the shipment may have been incorrectly addressed or routed to the wrong country entirely.

Additionally, I find it inappropriate that I was asked to remove my review on the basis that it could harm your business image, especially when the issue remains unresolved. I clearly stated that I would be willing to update or remove my review once the matter was properly addressed and the correct parts were delivered.

This situation has been ongoing for far too long. I purchased a bed that is currently incomplete and potentially unsafe to use without the correct gas lift components. I now require a clear and immediate resolution.

Please confirm, without further delay:

* The correct shipping address you have on file for my order
* A new and accurate shipment of the required parts to Dublin, Ireland
* Valid tracking information that reflects the correct destination

If this cannot be resolved promptly, I will have no choice but to escalate the matter further.

I expect a concrete resolution, not further explanations.

I recently purchased a bed from this website and had a great experience. The ordering process was smooth and easy to follow, and the delivery was prompt. The bed itself is sturdy, comfortable, and exactly as described. I’m really pleased with the quality and value for money. I would definitely recommend this website to anyone looking for reliable furniture and excellent service.

I bought the Kelly 3 Line Bed and I’m so pleased with how it looks in the room. Good comms and fast delivery

Order 54326

Amazing service throughout, starting with the variety of products they have and tailoring it to my needs. They knew exactly what I wanted and I was very happy with the selection. Smooth process, cannot fault them at all. A much deserved 5 star review from myself

Just received my new Bed from we make beds. I can’t believe the quality of a bed it is amazing for the price I paid. and I would like to say thank you for the Lads who delivered and built the bed a brilliant service Would recommend to anyone. I ordered a bed previously from another company and had nothing but messing about I waited over two months and when it turned up it was terrible quality. I sent it back and they was very rude and ignorant with me. My friend told me about this company, so I used them and I am over the moon. Thank you so much (we make beds.) 5 stars 😂👏👏👏

Great looking quality bed makes the bedroom look so classy .

I have now had 3 beds from here and all have been unbeatable on price and quality. Would highly recommend!!

The order was very good, communication was excellent. Will recommend you to buy your bed at We made bed you won't regret.

I am the 3rd member of my family to purchase new luxury beds /mattess from this wonderful company . They have an amazing selection of items on there well designed / laid out website .
Anything you require I’m sure they will have . They are very easy to deal with and offer very competitive prices .
They even have someone to put everything together .
I would fully recommend them , they are a quality company. Jason beckenham.

Bed delivered within the promised time frame and it was easy to assemble. Highly recommend beds from this company! Lots of customisable options too

I would NOT recommend this company at all! Horrible horrible goods and such rude customer service I am amazed how are they even running. Got a bed delivered that looks nothing like their photos. So flimsy and cheap quality and when asked about it they completely ignored and denied EVERYTHING ! STEER CLEAR !

I placed a order for a divan storage bed with special requirements and a 2k pocket mattress receieved items on time with assembly service was 100% what i wanted and matress was very comfortable, great service and quality would definatly recommend.

I strongly advise caution when ordering from Wemakebeds.
My experience has been a catalogue of broken promises and poor quality.

​Delivery & Communication: After the 15-day window passed, my calls went unanswered. I only received responses via text, which resulted in multiple missed delivery slots, including a bizarre 9:00 PM Sunday notification.

​Product Quality: When the bed finally arrived, it was delivered damaged and incomplete (missing the footboard). Due to the poor condition and missing parts, I exercised my legal right to reject the goods at the doorstep. I have doorbell footage of the couriers loading the rejected items back onto the van.

​The "Bespoke" Trap: The company attempts to hide behind a "bespoke/non-refundable" policy in their small print to avoid their obligations under the Consumer Rights Act 2015. Please note that selecting standard options from a drop-down menu does not make an item bespoke, and a "non-refundable" policy is legally void when the item delivered is damaged or not as described.

​Post-Sale Support: Since the rejection, the company has been unresponsive, forcing me to involve my finance provider and bank to recover my funds for an item they have back in their possession.

​Save yourself the stress and the financial headache—shop elsewhere.

Edit #1:

Since writing this review, Wemakebeds has actioned a refund and cancelled the order. They asked me to remove the review and they would compensate me to do so. The review stands. I'll take no monetary offer if my review helps people to make a justified decision to order from this company.

With regards to the non refundable part of my review, it clearly states in their ts and cs and I quote "All bed are bespoke are non refundable." Apparently this only applies to SOME beds and not ALL as stated in their ts and cs.

I told Wemakebeds I will only edit my review to say my issue has been resolved, finally, and that I will not remove my review for personal monetary gain.

Wemakebeds say I should have emailed to chase a refund, however, the mobile number found on their very own homepage is the way I have been in contact with them, when they choose to reply. If I needed to email, they should have clarified this during our conversation over text message. Instead, they choose to ignore the messages.

If you require a refund, do not hesitate to contact your bank, finance company or other method of payment. You are entitled to a refund, backed by UK laws if the bed is not as advertised, damaged or incomplete.

If you are unfortunate enough to deal with this company, I wish you luck.

Go elsewhere.

Excellent service from we make beds fron start to finish the bed was put together well and i even clicked wrong payment method and they were still able to put me in the right path and trusy me to do a payment plan bed quality and material very good and matress is very comfortable deffo recommended