WeMakeBeds Reviews 

490
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the beds, often highlighting their beautiful designs and customizable options. Many people are very happy with the product, noting its comfort and smart appearance. The delivery service is frequently described as quick and efficient, with helpful, professional staff often assisting with assembly. However, some customers experienced issues with delivery, including delays, lack of communication, and occasionally rude personnel. A few other people also felt that product quality was not always as expected, citing problems like missing parts, poor padding, or items not matching advertisements. Additionally, some reviewers mentioned difficulties with assembly, such as refusal to build or beds being poorly put together.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the beds as stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

Order

Consumers generally report positive experiences with the ordering process, often praising its simplicity and... See more

Staff

People report positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpfu... See more

Rated 4 out of 5 stars

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of th... See more

Rated 4 out of 5 stars

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bi... See more

Rated 4 out of 5 stars

We was struggling to find tv ottoman beds that would fit in our house as we have lower skilings/window seals, After looking online we came across we make beds, we decided to place an order of 5 tv ot... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

Written by the company

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

490 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(490)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect bed

Great experience from start to finish. The bed is high quality and very comfortable. Delivery was smooth, and customer service was helpful. Highly recommend.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with my wingback bed

I am very happy with the wingback bed I purchased they delivered in the time frame given they forgot to deliver the wings for the bedhead however this was quickly rectified and attached to my bed. The two men who assembled the bed were professional.The bed is of supreme quality and worth every penny I spent If you want a superior quality bed I would recommend you buy from we make beds company.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing bed!

I only give 4 stars because the manual could be more detailed about how to set up the bed itself. We needed to watch a you tube video to figure it out. The bed has tiny cut but it’s inside and covered by another part now so you won’t know. Other than that the bed is amazing! I am so happy with the quality and the colour. The hybrid mattress is amazingly comfy! Very happy with my Cloud Plush Bouclé bed in truffle colour!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had an Amazing experience of…

I’ve had an Amazing experience of purchasing a bed for myself and my kids.the collection of beds they had was soo huge and upon receiving the bed I was so happy with the build quality. The customers service was amazing 10/10.i would highly recommend them.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality and such horrible customer…

Poor quality and such horrible customer service. Like they were so rude when we spoke to them about a bed that got delivered. So wobbly the entire headboard was moving. They literally hung up on me and are not replying to any of my messages!

April 6, 2026
Unprompted review
WeMakeBeds logo

Reply from WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Rated 1 out of 5 stars

I had my bed delivered last week from…

I had my bed delivered last week from them and the quality is ATROCIOUS ! I paid so much money for it and it looks just nothing like how I had imagined it to be. The design is so different there is no thickness or padding to the bed. I feel so sorry for myself for falling into this trap!

April 6, 2026
Unprompted review
WeMakeBeds logo

Reply from WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Rated 5 out of 5 stars

Absolutely LOVE my bed 😍 its exactly…

Absolutely LOVE my bed 😍 its exactly like the picture! White teddy boucle & its perfect! Only thing delivery was late at night but was courier company fault & the bed was worth the wait late at night 🤍 also arrived 15 working days after ordering so was within time stated. Would buy again from this company!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

5 star

Bought a boucle bed. Impressive for the price. Was delivered in time and the quality is really good. Can’t fault the company at all.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Bed is a gorgeous colour and material

DONT WASTE YOUR MONEY!! Bed is a gorgeous colour and material, exactly as advertised. Good solid base and headboard with ample storage. HOWEVER, we have a serious issue with the mechanism that holds the tv, it isn’t straight or stable, and isn’t connected properly in the inaccessible footboard, so we have a very wonky/wobbly tv. We have to manually lift the lid, and then hold the tele as it lifts and lay on the bed very carefully, and lay diagonally so it doesn’t look so wonky. The storage boxes installed in the ottoman block the hole to allow power, so we’ve had to buy a hole saw to create our own hole in the storage box. The two bed base panels aren’t level, and there’s no protection on the tv stand so has torn the material on the lid of the footboard. Lots of screws are also in very wonky and only half in. Shoddy quality all over, but the fabric is nice I guess. (Really trying to find a positive here) I didn’t want them to return and fix the “motor issue” which was the response I kept getting, as the men who delivered the bed spoke zero English, which made me feel quite uncomfortable in my home, but they also left an overwhelming scent of weed in my home which isn’t ideal with 4 sen children in the house! It lingered for hours! I finally pressured the guy on WhatsApp to a partial refund which he basically bribed me with for a good review which I’m now editing so nobody else has to suffer as we have! I would much rather spend twice as much ANYWHERE else. Don’t waste your time. It came a day late, after lots of pestering for a delivery date and getting ignored (they couldn’t reply any quicker when asking questions BEFORE ordering but I suppose once they had my money they didn’t care) it also arrived at the billing address, NOT the delivery address. I really don’t see how this company has so many good reviews, unless they’ve all been bought off like he tried to with me! Shocking service, shocking manufacturing, don’t waste your money!!
I did receive £400 refund, which was conditional on a positive review (which might I add is ILLEGAL) but that means I’ve still paid around £800 for a bed that isn’t worth half that!!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Bought a bed from WeMakeBeds

Bought a bed from WeMakeBeds.
Amazing customer service from placing my order to the delivery everything was on point and the quality was amazing.
Would definitely recommend this company.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

These beds are incredibly good value…

These beds are incredibly good value for money. The beds are made to a great standard and it has completely changed our bedroom! I would definitely recommend Wemakebeds and we will certainly be using them again in the future.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very good quality beds

Very good quality beds. I'm a home stager, and this would be my second time ordering from this company. Very good and efficient service and communication. The delivery guys were extraordinary, they went an extra mile for me. Highly recommend!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

If you’re looking for something unique

If you’re looking for something unique, I would definitely recommend this company. The shipping time was really reasonable and I absolutely love my bed. Everyone keeps saying it looks like it’s straight out of Pinterest, which is exactly the vibe I wanted.

The two gentlemen who delivered and assembled it were really lovely and super efficient. I paid for the assembly service and they had it all set up in about 30 minutes, which was amazing.

Because the headboard is quite large, one of the buttons was missing when it arrived. However, I reached out to the company and they responded straight away. The very next day they sent replacement buttons with tracked delivery, even including extras just in case. I was able to fix it easily.

Overall, really happy with both the product and the service.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love my new bed!

Absolutely love my new bed, amazing quality. I went for the curved headboard in mink marble, ottoman gas lift and the 2000 pocket spring mattress. Mattress is unreal for the price!!

It arrived 12 working days after purchase. I received a text Day 11 to let me know it would be delivered and then was given 45 minutes notice on the day of. The guys were so fast, delivered to the 2nd floor and put it up for me within less than an hour it felt. Thanks, would definitely order from here again!

Only one thing to mention which does seem to be a theme throughout the reviews, better customer service on the what’s app and website chat. Have someone dedicated to responding to query’s and train them how to respond as I feel it would save a lot of customers feeling like they need to chase things up unnecessarily.

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a bed from here and the…

I bought a bed from here and the quality is absolute rubbish. It looks nothing like the photos or description on their website and is very disappointing. The bed is still in its original packaging because I immediately tried to return it, but the seller refused to accept it back. I’ve been trying to contact them to resolve the issue, but they’ve been extremely rude and unhelpful. My calls are not being answered and I’ve even been blocked on Instagram. This has been a very frustrating experience and I would strongly warn others not to waste their money ordering from them

March 15, 2026
Unprompted review
WeMakeBeds logo

Reply from WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

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