Wendy Wu Tours Reviews 

340
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently praise the expert tour guides for their exceptional knowledge, brilliant organization, and friendly dedication that made every single excursion truly memorable and engaging. Customers also mention the exceptionally well-planned itineraries, wonderful destinations, comfortable accommodations, and delicious local food provided throughout the amazing journeys. Some reviewers were not happy with the overall quality of certain hotels and the repetitive food choices experienced during their holiday tours. A few consumers also noted long travel hours spent on coaches, unexpected airport waits, and occasional delays with various transportation transfers.

What people talk about most

Staff

Users describe positive interactions with staff, praising tour guides for their exceptional knowledge,... See more

Holidays

Customers report wonderful experiences with their holidays, describing them as amazing adventures filled with... See more

Service

Customers consistently note positive experiences with service, highlighting that everything is well organized... See more

Location

Clients share positive opinions on location, highlighting spectacular sights and iconic landmarks such as the... See more

Quality

Consumers find quality to be positive, highlighting high standards across accommodations and dining.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the Tibetan Rail journey which included the highest over night rail trip on the way from Xining to Lhasa. Our main guide Addison was brilliant and worked very well with the Tibetan guid... See more

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Rated 5 out of 5 stars

Everything about the tour was really well organised, including 2 late alterations to our internal connecting flights into & out of China. the National Tour guide, Nick, was with us from start to... See more

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Rated 5 out of 5 stars

Andy has been an outstanding ambassador for Wendy Wu, and should be an example to all guides. Kathy and Jennifer were also fantastic local guides, very engaging. This has been a fantastic first tourin... See more

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Rated 5 out of 5 stars

Having travelled with Wendy Wu Tours on many occasions, I knew that I would not be disappointed with the tour of Indonesia. It met all my expectations with a very varied itinerary and the priviledge... See more

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Company details

  1. Tour Operator

Written by the company

Wendy Wu Tours is the UK's leading Asia tour specialist, offering fully inclusive, escorted trips to China, Vietnam, Japan and more.


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4.6

Excellent

TrustScore 4.5 out of 5

340 reviews

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4.6

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(340)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

In Pursuit of Pandas

We have just returned from the Wendy Wu "In Pursuit of Pandas"  9 day tour. What a fabulous experience.  We had the most exceptional National Guide throughout - Sophie was just on top of everything all the time - and the 3 local guides Susanna (Beijing), Jenny (Xi'an) and Jesfer (Chengdu).  We got to every landmark/experience at the right time - we climbed the Great Wall before the crowds, saw the Terracotta Warriors and even managed to see the Pandas close up.  Each one was even better than expected. The hotels we stayed in were lovely and had all the facilities to make our stay comfortable.

Again a huge thank you to Sophie who definitely went above and beyond - cramming 3 cities and so many sights into 7 days (other 2 were travel).  She was so professional, informative and caring at the same time.  She was on top of every eventuality and nothing was too much trouble - just amazing.

April 6, 2026
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Reply from Wendy Wu Tours

Thank you so much for sharing this wonderful 5‑star review for your recent tour, Pursuit of Pandas — we’re absolutely delighted to hear what a fabulous experience you had!

It’s fantastic to know that everything came together so perfectly, from climbing the Great Wall ahead of the crowds to seeing the Terracotta Warriors and getting up close with the Pandas — moments like these are exactly what we know make a tour truly unforgettable. We’re also pleased that you enjoyed the comfort of the hotels throughout your journey.

Your kind words about Sophie really mean a great deal. She is a great National Guide, and we’re thrilled to hear how her professionalism, knowledge and genuine care helped make such a packed itinerary feel seamless. Alongside Sophie, it’s lovely to hear your appreciation for Susanna in Beijing, Jenny in Xi’an and Jesfer in Chengdu — our local guides play such an important role in bringing each destination to life.

Thank you again for taking the time to share your experience. We’re so pleased you enjoyed every aspect of the tour and truly hope to welcome you back on another Wendy Wu adventure in the future.

Rated 5 out of 5 stars

This was my first experience of going…

This was my first experience of going on an organised tour and it completely exceeded my expectations. Wendy Wu tours was well organised and our tour leader Frankie was fantastic.
For anyone thinking of doing something like this I would highly recommend as a solo traveller.

March 14, 2026
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Reply from Wendy Wu Tours

Thank you so much for your lovely 5‑star review! We’re delighted to hear that your first experience of an organised tour not only met but exceeded your expectations.

It’s wonderful to know you felt so well looked after and that everything ran smoothly. Frankie will be especially pleased to hear your kind words — she’s a fantastic tour leader, and we’re glad she helped make your journey such a positive and memorable one.

We’re also really pleased you would recommend Wendy Wu Tours to solo travellers. Our tours are designed to be welcoming, inclusive and well‑organised, so it’s great to hear you felt this.

Thank you again for sharing your experience. We hope this is the first of many adventures with Wendy Wu Tours!

Rated 5 out of 5 stars

What an incredible experience we had…

What an incredible experience we had doing the In pursuit of Pandas tour with Wendy Wu tours. The national tour guide Sophie made it the most memorable experience for all of us and really shared her passion for China. Her service is exceptional and you could not have asked for a better guide! We visited many places, the Great Wall, Xi’an Terra-cotta warriors, yuanjia village, Chengdu pandas and experienced many restaurants with local cuisine! The accomodation, food and itinerary were great. Highly rate Sophie and her local guides and Wendy Wu. They take care of everything!!

April 14, 2026
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Reply from Wendy Wu Tours

Thank you so much for sharing this fantastic 5‑star review! We’re absolutely delighted to hear what an incredible experience you had on In Pursuit of Pandas.

It’s wonderful to know that Sophie made such a lasting impression and shared her passion for China so enthusiastically. She really is a great National Guide, and we’re thrilled that her care, knowledge and dedication helped make your journey so memorable. We’ll be sure to pass your lovely comments on to her.

It’s great to know the accommodation, food and itinerary all lived up to expectations, and that the local guides played their part in bringing each destination to life.

Thank you again for your high recommendation of Sophie, the local guides and Wendy Wu Tours.

We truly appreciate your feedback and hope to welcome you back on another unforgettable adventure in the future.

Rated 1 out of 5 stars

Morocco - Dont Bother

I'm giving this 1 out of 5 on the basis that the guide was good and the group were a good group to travel with. My issues with this tour fall into two parts 1) I just really could not gel with Morocco and didnt find much of interest to me and 2) The substandard quality of the hotels, the poor and repetitive choice of food, the majority of which was either stone cold or luke warm, the number of days spent bumping along for up to 7 hours on a coach through vast areas of nothing going on and to put a cherry on top coming down with 4 days of upset stomach & diaorrhea in the middle of it. Wendy Wu cant do anything about 1) as thats personal to me but they can (but I suspect wont) do anything about hotel and food quality etc. They could have chosen better quality hotels as other companies seem to manage to do easily but instead they choose the cheap, worn around the edges bog standard tourist hotels including one location ...the "luxury" desert camp resembled more a UNHCR refugee camp, the hotel "in the middle of an oasis" ... reached by driving through what resembled a deserted war zone in dusty beat up taxis ... and the "luxury spa hotel" which was undergoing extensive renovation and construction of the ruddy spa facilities. Add to that half the trip was in Ramadan where practically all shops, restaurants etc were shut. This tour was a LOOOOONG 17 days and If I could have flown home after 8 days I would have. Ive never spent a holiday where I was literally crossing the days off and counting the time to go home. All met with the usual textbook platitudes from Wendy Wu ... ie the usual "we are sorry to hear ... will review with local providers blah blah" ... they wont, they'll just carry on picking bog standard hotels on the criteria of price. This is the second Wendy Wu tour I've experienced problems with the hotels on.

March 13, 2026
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Reply from Wendy Wu Tours

Thank you for taking the time to share your honest feedback. We’re genuinely sorry to hear that your Morocco tour did not meet your expectations and that several aspects of the experience were disappointing for you.

We’re pleased to hear that you enjoyed travelling with your guide and fellow group members, but we fully acknowledge your concerns regarding accommodation standards, food quality and the long travel days. Morocco is a vast country, and whilst journey times are clearly outlined as part of the itinerary due to the distances involved, we understand that this can feel particularly challenging when combined with other elements that did not meet expectations.

We’re also sorry to hear that you were unwell during the tour. While illness can unfortunately occur when travelling anywhere, particularly when experiencing new cuisines and climates, we appreciate how much this can impact overall enjoyment.

Regarding accommodation, our intention is always to balance local character, location and comfort. Feedback such as yours is shared directly with our product and operations teams and reviewed with our local partners to ensure standards remain appropriate and aligned with what we advertise. If hotels fall short on standards and our expectations we do not hesitate in making changes and remove hotels from our itineraries.

We understand that Morocco may not resonate with every traveller, and we appreciate your balanced acknowledgement of this being a personal aspect of the experience. That said, we regret that other factors compounded this for you and resulted in such a disappointing holiday.

Thank you again for sharing your perspective but we would have welcomed being made aware of your concerns to enable us to rectify this. If you would like to discuss this further please get in touch at customer@wendywutours.co.uk

Rated 5 out of 5 stars

Wendy Wu tours Beijing and Xian

We could not recommend Wendy Wu tours enough. We booked the land tour through Iglu cruises. From the moment we arrived in Beijing we were welcomed by our tour guide Addison and he was amazing. He accompanied us each day to make sure that everything was organised from the coach, to each excursion and arranged all meals in different restaurants. He brought our whole party together to make sure we all had a wonderful experience. He travelled with us to Xian for further sightseeing and also made sure that we all arrived at the airport on time for our onward destination. I would not hesitate to recommend Wendy Wu tours and in particular our guide Addison.

February 22, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear how much you enjoyed your Beijing and Xi’an tour and that your experience with Wendy Wu Tours was such a positive one.

It’s lovely to hear how warmly you were welcomed on arrival in Beijing and how well looked after you felt throughout the journey. Addison will be thrilled to read your kind words — he is a fantastic guide, and we’re so pleased his organisation, care and ability to bring the group together helped make your time in China so memorable.

Thank you also for recommending Wendy Wu Tours so highly.
We truly appreciate you taking the time to share your feedback and hope to welcome you back on another adventure in the future.

Rated 5 out of 5 stars

Incredible trip and guide

We’ve just come back from an incredible week long land tour in China, and our guide Betty truly made the experience unforgettable. She was with us throughout the entire trip, showing remarkable professionalism, care and organisation every single day. After such long and busy days we were exhausted, so we can only imagine how much effort she put in to ensure everything ran smoothly. We felt extremely lucky to have had her as our guide and she is a real credit to Wendy Wu Tours.

March 21, 2026
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Reply from Wendy Wu Tours

Thank you so much for your fantastic 5‑star review! We’re absolutely delighted to hear what an incredible experience you had on your week‑long land tour in China.

Your kind words about Betty will mean so much to her. She is a great guide, and we’re thrilled to hear how her professionalism, organisation and genuine care helped make your journey so unforgettable. We’ll be sure to pass on your praise to Betty.

Thank you again for taking the time to share your experience, and we hope to welcome you back on another adventure in the future.

Rated 5 out of 5 stars

Addisonsun our tour guide was the best !!!

Addisonsun our tour guide on the Terracotta Warriors Iglu Travel holiday (February 2026) was excellent. From the minute we arrived in Beijing to us leaving Xi’an, he was there to help and support us. From preparing us for our excursions, selecting food for us to even ordering our drinks - nothing was too much trouble. I would have no hesitation in recommending Wendy Wu Tours and in particular Addisonsun if you want the very best experience in China !!! The extent of the tours and quality was outstanding!!

February 22, 2026
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Reply from Wendy Wu Tours

Thank you so much for this fantastic 5‑star review! We’re absolutely delighted to hear what a wonderful experience you had in China.

It’s truly lovely to read your praise for Addison, this is exactly the qualities we value in our guides — and we’re so pleased you felt so well looked after.

We’re also delighted to hear that the extent and quality of the tours exceeded your expectations.

Thank you for recommending Wendy Wu Tours so highly, and especially for highlighting Addison as part of what made your trip so special.

We really appreciate you taking the time to share your experience and hope to welcome you back on another unforgettable adventure.

Rated 5 out of 5 stars

Inspiring India


My trip to India was an unforgettable experience, full of vibrant culture and stunning sights. Visiting Ranthambhore National Park and seeing a tiger was a real highlight for me.
The tour was very well organised which made the trip stress free and enjoyable. Our guide was knowledgeable, friendly and full of interesting facts.
Although the heat and busy streets could be a bit overwhelming at times, the overall experience was incredible. I would highly recommend India to anyone looking for a memorable adventure.

March 6, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear what an unforgettable experience you had travelling through India.

Seeing a tiger in Ranthambhore National Park really is a special moment, and we’re thrilled that it was a highlight of your journey. It’s also great to know that the organisation of the tour helped make your trip feel stress‑free and enjoyable, and that your guide’s knowledge, friendliness and fascinating insights added so much to your experience.

India is certainly vibrant, busy and full of contrasts, so we really appreciate your balanced reflections — and we’re so pleased that, despite the heat and energy of the streets, the overall experience was such a memorable one.

Thank you again for recommending both India and Wendy Wu Tours. We hope to welcome you back on another adventure in the future.

Rated 5 out of 5 stars

Vietnam

My wife and I went to Vietnam with Wendy Woo it was an excellent holiday and exceeded all expectations. The country offered a perfect blend of vibrant culture, rich history, and breathtaking scenery. From exploring the bustling streets of Hanoi and Ho Chi Minh City to cruising through the stunning limestone landscapes of Ha Long Bay, and witnessing the lanterns in Hoi An, every experience felt unique and memorable. The food was exceptional, with fresh flavours and dishes that reflected the country’s diversity. The warmth and friendliness of the people made the holiday even more special. Overall, Vietnam provided an unforgettable travel experience, leaving us with lasting memories.

March 24, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear that your holiday to Vietnam exceeded your expectations.

It’s fantastic to know you enjoyed such a rich mix of experiences — from the vibrant streets of Hanoi and Ho Chi Minh City to the stunning beauty of Ha Long Bay and the magic of the lanterns in Hoi An. Vietnam truly has a special charm, and we’re so pleased these moments created lasting memories for you both.

We’re also thrilled that the food, culture, and warm hospitality of the Vietnamese people helped make your trip even more memorable. It means a lot to us to know your time away was so enjoyable.

Thank you again for choosing to travel with us. We’d be delighted to help you plan your next adventure when the time comes!

Rated 5 out of 5 stars

We picked Wendy Wu as we'd heard only…

We picked Wendy Wu as we'd heard only good things about them. This was correct. Everything was planned precisely and with customers joining the tour from all around the world, the small group number ensured a great trip was enjoyed by all.

February 25, 2026
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Reply from Wendy Wu Tours

Thank you so much for your 5‑star review! We’re delighted to hear that your experience matched the great things you’d heard about us.
It’s wonderful to know that the tour ran precisely as planned and that the small group size helped create such an enjoyable experience for everyone — especially with guests joining from around the world. Creating seamless, well‑coordinated journeys is something we take great pride in, so your feedback truly means a lot.

Thank you again for choosing to travel with Wendy Wu Tours.

We’d be thrilled to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Brilliant way to explore India

Brilliant way to explore the country/cities. Our guide was excellent, giving practical tips and bringing places to life through their stories/information.
Every detail was covered, and lovely to be part of a great group of people.

March 10, 2026
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Reply from Wendy Wu Tours

Thank you so much for your brilliant 5‑star review! We’re delighted to hear that you loved exploring the country and its cities with us.

It’s wonderful to know that your guide made such a positive impact — sharing practical tips and bringing each place to life through their stories really does make all the difference. We’re also so pleased that every detail felt well taken care of and that you enjoyed being part of a great group of fellow travellers.

Thank you again for choosing to travel with us.

We hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

The Highlights of Sri Lanka tour is a great mix of culture and wildlife

The Highlights of Sri Lanka tour was fantastic, and exceeded our expectations. It's a great mix of culture and wildlife including elephants. Our guide AJ was excellent and really helped us appreciate the wonders of Sri Lanka.
Our second trip with Wendy Wu and it will not be the last. The organisation and attention to detail are excellent

March 14, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re absolutely thrilled to hear that your Highlights of Sri Lanka tour exceeded expectations.

It’s fantastic to know you enjoyed such a perfect mix of culture, wildlife, and of course those unforgettable encounters with elephants. We’re delighted that AJ made such a positive difference to your experience — our guides are so passionate about showcasing the beauty and heritage of Sri Lanka, and he’ll be over the moon to hear your kind words.

We’re also honoured that this was your second trip with us, and even happier to know it won’t be the last. Your comments about our organisation and attention to detail truly mean a lot to the whole team. We are delighted that you have now moved up to a Silver member in our loyalty club and can take advantage of a better discount on your next trip booked.

Thank you again for travelling with Wendy Wu Tours.

We can’t wait to help you plan your next adventure!

Rated 3 out of 5 stars

It wasn’t worth the price.

It wasn’t worth the price,the hotels in Vietnam were very poor quality, the two in Cambodia were very good, so I expected that they would all be good.
There was far too much time travelling on a coach, it would have been better to travel by night train.
The representative in Vietnam was war hungry about taking over Cambodia which i found offensive with all the other troubles around the world.

March 1, 2026
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Reply from Wendy Wu Tours

Thank you for taking the time to share your feedback. We’re very sorry to hear that parts of your tour didn’t meet your expectations, and we truly appreciate the opportunity to learn from your experience.

We’re disappointed that some of the hotels in Vietnam fell short for you, especially as you were pleased with the standards in Cambodia. We work hard to ensure consistency across all destinations, so your comments will be shared with our product team for review.

We also understand your concerns about the amount of time spent travelling by coach. We aim to balance comfort, logistics, and itinerary highlights, but we appreciate that different travellers have different preferences, and your suggestion about night trains is helpful.

Regarding the comments made by the local representative, we’re very sorry to hear this left you feeling uncomfortable. This is not the experience we want for our customers, and we will investigate this further with our in‑destination team to ensure our guides uphold the high standards of professionalism and sensitivity that we expect.
We really do value your feedback, thank you for taking the time to provide this.

Rated 5 out of 5 stars

Vietnam & Cambodia Discovery tour was excellent

Just finished 16 days touring Vietnam north to south and now on our way to Cambodia. Loved our Vietnam guided trip!
* Lap, our local guide, shared interesting historical & cultural insights in a thoughtful, sensitive way
* Itinerary was packed with variety of places, experiences, modes of transport (cycling tour of Hue and vespas in HCMC-Saigon were highlights)
* Walks in gorgeous northern highlands in Hasan, staying at Panhau eco retreat
* Cruising in Halong Bay & visiting the wartime hospital cave
* Hanoi and HoChiMinh city were gloriously wild sensory overloads, balanced well with the slower paced Mekong, Hoi An, Halong Bay, Hasan
* Hotels were very good overall with the Little Residence in Hoi An an absolute gem
* The food was delicious and plentiful, however set menus are understandably less spicy than a la carte. Ask for spice condiments on the side to liven up
* The breadth of active experiences, from multiple bike rides & walking tours to Lap's early morning optional Tai Chi, were great at keeping us energised in this hot climate.
* Lap seamlessly and humourously took great care to meet the various needs of our group of 14 and ensured we learnt a lot as well as having a lovely time in this fascinating country.
Thank you Wendy Wu, Lap and all our drivers

March 29, 2026
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Reply from Wendy Wu Tours

Thank you so much for your fantastic 5‑star review! It’s wonderful to hear how much you enjoyed your 16‑day journey through Vietnam, and we’re thrilled that the experience has been so memorable as you continue on to Cambodia.

We’re especially delighted to hear such lovely feedback about Lap. His thoughtful insights, humour, and care for the group make him a truly special guide, and he will be over the moon to know how much you appreciated his efforts — from the cultural stories to the early‑morning tai chi sessions!

Your highlights paint such a vivid picture — from cycling in Hue and riding vespas in Saigon, to the peaceful scenery of the northern highlands, the beauty of Halong Bay, and the charm of Hoi An. It’s fantastic that the mix of activities, pacing, and varied experiences helped you see Vietnam from so many angles.

We’re also glad you enjoyed the hotels, especially the Little Residence, and that the food, set menus, and overall organisation added to your experience. Thank you for sharing such helpful tips for future travellers too.

A huge thank you from all of us for choosing to travel with Wendy Wu Tours. We hope the next leg of your adventure in Cambodia is just as incredible!

Rated 5 out of 5 stars

Fantastic trip to India

We've just returned from a fantastic trip touring southern India.
The trip was well organised, hotels good, trips out and our transport excellent.
We had flight cancellation due to the conflict in Iran. Wendy Woo sourced us new flights, arranged for us to stay further at our hotel and transfer to the airport. We were kept informed at all times.

February 23, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you had such a fantastic time touring southern India.
It’s great to know that the organisation, hotel stays, excursions, and transport all contributed to a smooth and enjoyable experience. We’re also really pleased that our team could support you so quickly and effectively during the unexpected flight cancellation. Keeping you informed and well‑looked‑after is always our priority, and we’re glad we could help minimise the disruption.

Thank you again for choosing to travel with Wendy Wu Tours.
We hope to welcome you on another adventure very soon!

Rated 5 out of 5 stars

Best Guided Tour ever!

We went on the Guided Tour covering China and Japan. We’ve now done the Chinese part of the Tour and I have to say it’s been perfect in every way. Wendy Wu Tours have organised the very best hotels, fantastic restaurants and the most impressive tourist attractions. What has made the Tour even better was our National Tour Guide, Andy Zhao. He looked after us every step of the way. He arranged our schedule so that we missed the biggest crowds and any potential bad weather. He would do anything in his power to ensure we had a great Tour. The local tour guides (David, Shirley and Choi) plus the coach drivers also played their parts in making everything run smoothly. I cannot recommend Wendy Wu Tours enough. Every aspect of this trip has been pure quality. Thank you for helping us have life long happy memories.

March 26, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that the China section of your China & Japan tour has been perfect in every way.

It’s fantastic to know you enjoyed the hotels, restaurants, and incredible sights — and we’re especially pleased that Andy made such a positive impact on your experience. His dedication to timing your visits around crowds and weather, and ensuring everything ran smoothly, truly reflects the care and passion he puts into every tour. We’ll be sure to pass on your kind words to him, as well as to David, Shirley, Choi, and our brilliant coach drivers.
Hearing that your trip has been “pure quality” and has given you lifelong happy memories means so much to us.

Thank you for recommending Wendy Wu Tours so highly.

We hope you enjoy the Japan leg of your journey just as much — and we’d be honoured to welcome you on another adventure in the future.

Rated 5 out of 5 stars

Wendy Wu tour of China

Andy Zhao has been the best tour guide that we could have wished for on our Wendy Wu tour in China. He has made every day different, enjoyable and managed to perfectly time every experience so we have not spent any wasted time waiting around. The Wendy Wu tour in China captured and excelled in showing the best sights for first timers to the country.

March 17, 2026
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Reply from Wendy Wu Tours

Thank you so much for your fantastic 5‑star review! We’re absolutely delighted to hear how much you enjoyed your Wendy Wu tour in China.

It’s wonderful to know that the itinerary showcased the very best sights for first‑time visitors — and even more special to hear how much Andy enhanced your experience. His ability to make each day unique, enjoyable, and perfectly timed so you never felt you were waiting around truly reflects his passion and dedication as a guide. He will be thrilled to receive your kind words.

Thank you again for choosing to travel with us. We’d love to welcome you on another adventure soon.

Rated 5 out of 5 stars

Tour of Ancient China with Wendy Wu

Andy, our tour guide, made everything run like clockwork. His attention to detail was amazing. Saw a fabulous selection of places which gave us a flavour of China. The hotels, food and activities were all excellent.

March 26, 2026
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Reply from Wendy Wu Tours

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you had such an excellent experience on your tour of China.

It’s fantastic to know that Andy made everything run like clockwork. His attention to detail and dedication to creating smooth, memorable days are qualities we value greatly, and he’ll be thrilled to hear your kind words. We’re also pleased that the selection of places you visited gave you such a great flavour of China — along with excellent hotels, food, and activities throughout.

Thank you again for choosing to travel with us. We hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Ancient Empires of China & Japan

Andy was an absolutely outstanding tour guide and truly made our trip to China unforgettable. From start to finish, he went above and beyond to ensure we were safe, comfortable, and well looked after at all times.

His knowledge was exceptional, every location, historical detail, and cultural insight was explained clearly and with genuine passion, which really brought China to life for us. What stood out most was his organisation and attention to detail; he consistently made sure our group was ahead of the crowds, often getting us first access to key sights, which made a huge difference.

Andy struck the perfect balance between professionalism and friendliness, creating a relaxed and enjoyable atmosphere throughout the tour. Nothing was ever too much trouble for him.

I genuinely couldn’t recommend him highly enough, he is a real credit to the company.

March 16, 2026
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Reply from Wendy Wu Tours

Thank you so much for your exceptional 5‑star review! We’re absolutely delighted to hear how unforgettable your trip to China was.

Your kind words about Andy truly mean a lot. His passion, deep knowledge, and commitment to caring for every guest are exactly what make him such an outstanding guide. We’re thrilled to hear that his organisation and attention to detail made such a difference — especially in helping your group stay ahead of the crowds and enjoy each sight at its very best. Creating that perfect balance of professionalism, friendliness and genuine care is something he prides himself on, and he will be over the moon to read your feedback.

Thank you again for sharing your experience and for recommending Andy so highly. He is indeed a credit to Wendy Wu Tours, and we’re so pleased he helped make your journey one to remember.

Rated 5 out of 5 stars

Andy was amazing

Andy was amazing. He really looked after us. We felt very safe with him and he made us very happy.

March 17, 2026
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Reply from Wendy Wu Tours

Thank you so much for your lovely 5‑star review! We’re delighted to hear that you had such a wonderful experience.

It’s fantastic to know that Andy looked after you so well and that you felt safe, supported and happy throughout your trip. He truly is dedicated to giving every guest the best possible experience, and your kind words will mean a great deal to him.

Thank you again for choosing to travel with Wendy Wu Tours — we hope to welcome you on another adventure soon!

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