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WeRChristmas Reviews 

8,796
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value for money of the products, often noting items look more expensive than they are. People find the ordering process easy and appreciate the wide selection available. The delivery service is frequently highlighted for its promptness, efficiency, and careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with product quality, such as faulty lights or fragile items that broke easily. A few people experienced problems with delivery, including missing parts, delayed shipments, or receiving incorrect items. Additionally, some reviewers were not happy with the customer service response when trying to resolve these issues, mentioning difficulties with returns or obtaining refunds.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as stunning, exceptional, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast delivery... See more

Quality

Customers consistently note positive experiences with quality, often describing products as stunning,... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery. Many... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good, fair, and reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

good reductions in end of season sale encouraged me to go for a smaller size potted tree for my porch i looked at previously excellent service easy ordering arrived promptly and well packaged ext... See more

Company replied

Rated 5 out of 5 stars

I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years... See more

Company replied

Rated 5 out of 5 stars

Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... See more

Company replied

Rated 5 out of 5 stars

Bought the wreath for my staircase, it was a bit fiddly to do on my own but I’m glad I persevered as once it was up it looked absolutely beautiful. Looks a lot more expensive than it is, I had a lot o... See more

Company replied



Company details

  1. Christmas Store

Written by the company

At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,796)

1,231 reviews in the last 12 months

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Rated 5 out of 5 stars

christmas wreath

i bought a huge wreath for my house after being influenced by a lady on Instagram. there was a slight problem with the wreath and after a quick response from an email the issue was resolved.
i Love the wreath, its stunning and the quality is excellent

December 1, 2025
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Reply from WeRChristmas

Nicola Comiskey,

We're happy to hear that you love the wreath! We are so glad that we could resolve the issue quickly. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Great website

Great website. I bought some white baubles. Delivery was quite prompt and the baubles arrived undamaged and looked as good as they did in the online photos. Very pleased.

November 11, 2025
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Reply from WeRChristmas

Clare,

We're happy to hear that you are pleased with your purchase of the white baubles! We're glad the delivery was prompt and that they arrived undamaged. Thanks for the positive feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Tree is Beautiful and great value for…

Tree is Beautiful and great value for money.

December 15, 2025
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Reply from WeRChristmas

SM,

We're happy to hear that you find the tree beautiful and a great value. Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Fantastic service my order arrived very…

Fantastic service my order arrived very quickly and in perfect condition.
My trees where perfect and lots of people thought the trees where real, just so pleased and I highly recommend Werchristmas!!

December 19, 2025
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Reply from WeRChristmas

Joanne Johnstone,

We're happy to hear that you received your order quickly and in excellent condition! It's great to know that you were so pleased with your trees and highly recommend our company.

WeRChristmas Team

Rated 5 out of 5 stars

Excellent website makes ordering super…

Excellent website makes ordering super easy. We ordered a Christmas tree. It was very easy to put together and looked fantastic. Would totally recommend

December 20, 2025
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Reply from WeRChristmas

Trish M,

We're happy to hear that our website made ordering simple and that you found the Christmas tree easy to assemble and beautiful. Thank you for your recommendation!

WeRChristmas Team

Rated 5 out of 5 stars

Great quality item received on time

Great quality item received on time. Delighted to have this before Christmas. It definitely lifted my decorations.

December 11, 2025
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Reply from WeRChristmas

Maria,

We're happy to hear that you received a great quality item on time! It's wonderful to know that it enhanced your Christmas decorations. Thanks for your feedback.

WeRChristmas Team

Rated 5 out of 5 stars

Great customer service

Great customer service. The team was helpful, responsive, and easy to deal with. A very smooth experience overall.

December 1, 2025
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Reply from WeRChristmas

Wendy,

We're happy to hear that our team provided helpful and responsive service, making your experience smooth. Thank you for your positive feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Just an excellent all round experience

Just an excellent all round experience. Pricing, delivery and quality website. Will certainly use again and recommend to others.

November 10, 2025
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Reply from WeRChristmas

Mr k hughes,

We're happy to hear you found our pricing, delivery, and website quality excellent! We appreciate your recommendation and look forward to serving you again.

WeRChristmas Team

Rated 5 out of 5 stars

Lovely outdoor Reindeer

Great product great price in the sale

January 6, 2026
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Reply from WeRChristmas

Janet Clarke,

We're happy you found our product and price great during the sale. Thank you for your positive feedback; we appreciate it!

WeRChristmas Team

Rated 4 out of 5 stars

Loved the product

Loved the product . Loved the quick delivery service .

December 11, 2025
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Reply from WeRChristmas

Angela Guest,

We appreciate your feedback. We look forward to assisting you for Christmas 2026

WeRChristmas Team

Rated 5 out of 5 stars

Beautiful large baubles for my…

Beautiful large baubles for my Christmas crafting
Happy Customer

November 14, 2025
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Reply from WeRChristmas

Lynn Gray,

We're happy our large baubles are beautiful and perfect for your Christmas crafting! Thank you for your positive feedback; we appreciate it.

WeRChristmas Team

Rated 5 out of 5 stars

Very good brand

Have been using this brand for a few years now and have to say , it's 5 stars all the way and will be using them this year. Prices very good and you get something new every year.

December 5, 2025
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Reply from WeRChristmas

Walter smith ,

We're happy to hear that you've had consistently positive experiences with our brand over the years! Thank you for your continued support and for appreciating our prices and new offerings each year.

WeRChristmas Team

Rated 5 out of 5 stars

I ordered a large stand alone Santa

I ordered a large stand alone Santa, quality was excellent and importantly was packaged extremely well which ensured the item arrived in good condition and timely. I appreciated the speediness of the delivery especially given the time of year.

December 6, 2025
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Reply from WeRChristmas

Carole Thain,

We're happy to hear that you received your Santa in excellent condition and that you appreciated the packaging and speedy delivery! Thank you for your positive feedback; we value it greatly.

WeRChristmas Team

Rated 5 out of 5 stars

Excellent Service & Quality

I ordered glass baubles from this company. They were excellent quality and well packaged avoiding damage during shipping. My order arrived promptly. I have ordered from this company in previous years and their service is still excellent. Sale items are excellent value for money. Definitely recommend.

January 6, 2026
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Reply from WeRChristmas

Chris C,

We're happy to hear that you were pleased with the quality and packaging of your glass baubles. It's great to know your order arrived promptly and that you find our sale items excellent. Thank you for your continued support and recommendation!

WeRChristmas Team

Rated 5 out of 5 stars

Tree looks amazing, so beautiful

Decided to order a new tree and we were really pleased with the one we chose. Do real looking. From ordering to delivery WerChristmas were brilliant. Great site to use and the tree is lovely quality. 5 star plus!

December 12, 2025
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Reply from WeRChristmas

Grace Hunter,

We're so pleased you're happy with your new tree! It's great to hear that you found our site easy to use and that you love the quality. Thanks for your wonderful feedback!

WeRChristmas Team

Rated 5 out of 5 stars

Lovely Christmas garland

Lovely Christmas garland, put it on our the banister, our stairs look smashing! Also good quality,

December 8, 2025
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Reply from WeRChristmas

Katty Michie,

We're so happy to hear that our Christmas garland added a special touch to your stairs! Thank you for letting us know about the quality and your smashing experience.

WeRChristmas Team

Rated 1 out of 5 stars

We were very disappointed with the size…

We were very disappointed with the size of the trees, we bought a seven foot and an eight foot, very poor quality.

January 16, 2026
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Reply from WeRChristmas

paula mcfadden,

We regret that the trees' quality and size did not meet your expectations. We appreciate your feedback and will review our tree selection process.

WeRChristmas Team

Rated 5 out of 5 stars

Really good quality good value giant…

Really good quality good value giant baubles outdoor tree looked brilliant

February 11, 2026
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Reply from WeRChristmas

GIBBONS,

We're happy to hear that our giant baubles were good quality and value, making your outdoor tree look brilliant. Thank you for your positive feedback.

WeRChristmas Team

Rated 3 out of 5 stars

Tree light failure

What an absolute shame
Tree unpacked and ready to decorate but on turning the lights on it failed miserably
2 days before Xmas beautiful Xmas prelit tree
Plugged it in and nothing.........
Couldn't change light setting or initially get them on. Had to change adapter to get the lights on then only fast flashing program would work after trying All ways to adjust controls
So so sad we were too late to send back after decorated and no lights to enjoy our Xmas
Can't request a refund cos we tried to get lights working but no alteration helped absolutely GUTTED
Few enquires actually confirmed other people bought tree with fixed lights and had to change transformer and had problems with the lights controls
Now we have a beautiful tree but no lights to use
S. Wales

December 22, 2025
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Reply from WeRChristmas

Michelle,

We're very sorry to hear about the lighting issues you experienced with your tree, especially so close to Christmas. We appreciate you bringing this to our attention. We'll look into the concerns you and others have raised about the lights and controls. Thank you for your feedback.

WeRChristmas Team

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