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4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 2 out of 5 stars

Disappointing service

The failure of a Belling oven was reported to the insurance company November 2nd. It was finally repaired on 18th December. The insurance company - Retracare - may be partly responsible for the delay, as may Pacifica Group, another name in the loop. Whoever is responsible for it, service has been poor (apart from the engineer himself). A missed appointment firstly. Now it's been fixed and I know that it was simply the heating element that needed replacing, any excuse for poor service vanishes - the excuse being "we're waiting for the part". I've looked the part up on line and it's readily available. I found it on at least two sites - including the official Belling site.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!! Really fast turn arround -- Best quick straightforward service I've ever had. Had them back in 2 days of sending them off !

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great, fast service, would really recommend

Sent my broken GHD's to We Repair GHD's for cash. Sent them off and got paid the next day! Great service, would really recommend to anyone with broken GHD's to send them off for a bit of cash, its better than just throwing them in the bin.

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

No Problems

Sold my broken GHDs to this company, no problem at all. Responsive to my email when I asked a question before sending, money received promptly in my paypal account.
Would use recommend.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and works like brand new

Got my ghd back so quickly, sent it on Friday they received on Sunday and I got it back Tuesday. It's working again and the cable looks brand new. Turns out it wasn't shiver mode and was a circuit board failure. Thanks so much will defo use this service again if it breaks in the future.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service couldn’t believe how quick I would get my GHDs back they received them on the Monday I had them back on Thursday in working order very very pleased

August 29, 2021
Unprompted review
Rated 1 out of 5 stars

USELESS

Absolutely appalled that I booked an appointment on Monday the 15th only to have the date changed to the 16th WITHOUT NOTIFICATION - then an email confirmation to say the engineer will be coming on the 16th ...... took time of work on these 2 days only to wait in, chase them twice on the 16th and they didn't turn up!!! No phone call! not sorry! nothing - 2 emails to the engineer the following day thinking I would at least get an apology and an idea on when they will be reattending NOTHING!!!!!

Absolute APPALLING was to conduct business!!!! I escalated to management AND STILL NO CALL OR APOLOGY - what a poor service!

Tried to call, was on hold over 20 mins but hung up as the recorded announcement said it would hang up anyway - absolutely dreadful

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

I posted my ghds off on Wednesday afternoon, and I had them back repaired Friday morn!! Fastest turn around ever☺

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Posted my ghd hair straighteners and received a text from them the next day to say they had arrived, 5 hours later received a second text to say they had been fixed. Got them back the next day with 6 month warranty even on the parts that weren’t replaced. All for £25,not bad

September 28, 2019
Unprompted review
Rated 5 out of 5 stars

These guys are the REAL super heroes!

These guys are the REAL super heroes!! When your GHD's break and the whole world crumbles around your feet...."We repair ghd" step in!
Wanted by all GHD owners, they survive as "soldiers of mend"...
If you have a problem - if no one else can help - and if you can find them - maybe you can hire: We Repair GHD!

Seriously... 5* sent out on a Tuesday, returned back to me on the Thursday, Text messages the whole time, informing me of my GHD status. Thank you so much. x x

June 8, 2019
Unprompted review
Rated 5 out of 5 stars

A service second to none

A service second to none. The turn around was so quick, they text me on tues to say they had received them and again on weds saying they was repaired and being sent out and thurs morning the postie brought them. They provide a warranty on repaired and even non repaired parts.
I was ready to buy some new ones but after a google search they come out on top so i read some reviews, the price was fair and they sounded very trustworthy and im glad i went with them and i wouldnt hesitate to recommend.
I was asked to like on facebook
But as i dont have an account i have wrote this review instead.
Thank you for the repair and giving my straighteners (hopefully) plenty more years life!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

They promise, they deliver!!!

Not only my ghd was repaired, it came back so fast!!! I was thinking to throw it away, but glad I found you. ANYONE THINK YOU NEED A NEW GHD, TRY THIS COMPANY FIRST!!

October 11, 2017
Unprompted review

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