West Midlands Police Reviews 

146
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They would not take any issue with you seriously. They are complete waste of tax payers money and steeped in bueracrecy and red tape. The form to submit complaint is completely nonsensical. I have had... See more

Rated 1 out of 5 stars

Tried to ask for police help to stop a drug dealer exploiting 4 vunreble adults .they did nothing .stetchford police station awfull .front desk awfull .birmingham is a lawless corrupt city .young home... See more

Rated 5 out of 5 stars

I want to share my heartfelt thanks to the police officer who came out to our home today after I reported two separate incidents concerning my child and issues involving their school. I had expl... See more

Rated 1 out of 5 stars

Appalling! I contacted WMP multiple times and they didnt respond so I raised a complaint, that wasnt responded to. I raised a complaint that my complaint wasnt responded to and they havent responded... See more

1.6

Bad

TrustScore 1.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(146)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utterly waste time

We had a crime after contacting Rowley Regis police via email & th police commissioner office no luck I rang up the police commissioner office said been logged but I want action no words theft inquire the live chat load crap waiting over one hour still no one talk to

February 27, 2023
Unprompted review
Rated 1 out of 5 stars

Bobby's on the beat.Use your feet

De centralising the Police and making it local to the towns, would be better.
Retrain police pursue criminals.
More police on the beat less time in the office. Respond quicker and more efficiently and effectively.
Look into organised thefts. Stop men from gathering in groups it's intimidating . CRIME has risen significantly over the last few years. Im sure its even higher than the data says, but alot of people don't report it because of lack oF response and or outcome.
I'm disappointed at the lack of service to the people its supposed to serve and protect. Policing needs more man power on the ground not stuck in an office in another town

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

Very UNSATISFACTORY!

Police just just concluded that the thief didnt steal one of my parcel even clearly shows on cctv that she pick up the parcel put inside her coat and then runaway but because police said its not showing on the video she putting it inside her coat they will close the case. First the EVRI driver shouldn't touch anything apart from delivering the parcel she should deliver. Second clearly she putting something inside her coat. Lastly it shows that there is something hidden her coat when she left.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Useless useless !!!!!!

Absolutely f***cking useless!!!
There are 2 bunches of kids on my road that own vicious aggressive dogs that try to attack people..the same houses these kids live in deal drugs on a daily basis..
I seriously warn the police..if nothing is done to stop these dirty chavs..the residents will start taking things into their own hands and deal with the problems

Breaks my heart when i find i have to contact this useless service in an emergency…45 mins in a god damn queue and my phone died

Il ignore everything i see from today..call the police? HA!!!

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

West midlands police are causing me harrasment

Ever since I worked at Birmingham City University, I began to get targeted by the west midlands police which caused me harrasment and the west midlands used to be put on sirens when I walked past etc. I have been probed and victimised by them. Instead of catching criminals or investigating criminals they go around targeting innocent people to cover up their criminal behaviour. I have made several complaints against the west midlands police but they cover everything up such as saying they are not aware of who drives which Police car/van, and the IOPC refer it back to the West Midlands police when I have made a complaint to them.

I have a employment tribunal case against Birmingham City University which is with ACAS/Employment Tribunal for unfair dismissal and Racial discrimination.

I was physically assaulted by a Paramedic and two other guys. I do not know if the Paramedic was under the influence of Alcohol as I could sense a strong sense of alcohol from him

He just leaped out aggressively attacked me. The Paramedic had no mask or gloves on and was not social distancing. I was not expecting him to get out the van, let alone attack me. He first pushed me into the Ambulance van, I hit my head and back in the driver area of the van, I got back up and he grabbed my left arm and my wrist. I was in absolute shock. He began to twist it around and was pushing me around again. This time he pushed me on to the side of the Ambulance van and pushed me onto the side of the van again as I was just in shock. My head, my back and my elbows hit the side of the outside of the van more than once. And then another Asian male came and grabbed my right hand and wrist, they pushed me down to the ground with brute force. I hit my head on to the concreate, before I hit my head, I saw lots of people around recording with their phones. I am sure they were attempting to break my hands/arms. I now have this clicking noise coming from my arm when I try to move it around.

There was this third male who jumped on me, he was applying pressure to my knees and jumping up and down on me. He was also twisting and pulling my left leg with force. From what I remember he mentioned drugs. I do not know any of the three individuals and it was first the time I have ever seen them. All I could remember saying is that "I can't breathe, I can't breathe, I can't breathe." and that "I am going to pass out." I think because I was in shock which kept me awake. I was about to pass out but did not. Both my legs are in pain still but my left leg is hurting more.

The West Midlands Police took forever to come and I thought they were not going to turn up. As soon as they turned up a police officer put hand cuffs on me straight away and said you are under arrest for assault. Before the police arrived the three males were all looking at each other smiling and laughing.

I was first arrested for assault, taken away from the scene and then later de arrested for assault after I told the police officers about how they attacked me. I did not attack anyone. They first said I attacked the paramedic when that was not true. I kept on telling her and other Police Officers I was assaulted but they did nothing about it. As a Muslim, I was under the observation of Ramadan and had nothing to eat or drink that day. I also did not sleep was very weak

I feel I was wrongfully arrested and that the Police did not check on my health and wellbeing before arresting me. I was on the ground and just arrested straight away.

During my time at the Police custody suite in Perry Barr I was held there for hours and hours. Water was provided very late when I requested it. I also don't think Halal food was provided. I honestly feel my basic human rights have been violated. I was detained for such a long time and I am not sure given my health was not 100% I should have been at the Police custody suite. As I had swelling on my neck and a lump at the back of my head. Also cuts and bruises around my body. During the Police interview the Paramedic in his witness statement admitted to assaulting me. I wanted to register my side to the West Midlands Police, however, they did not want to hear anything and I was physically dragged out the Custody Suite by multiple Police officers. Before I was dragged out with unreasonable force, they knew full well I was already attacked and in pain. I requested my phone but the Police said they wanted to keep it which I declined; they still have my phone. The person on the desk also pushed me from behind. That day they were aggressive and I felt humiliated.

I am certain there are CCTV cameras in the Perry Barr Custody suite which can verify and demonstrate in essence what I have written.

I do not want this happening to anyone else. Especially families and Children. I feel targeted because I am an Asian Bangladeshi male and Muslim.

December 13, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look